What is Forest Guard?
The Malwarebytes research team has determined that Forest Guard is a "system optimizer". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
More information can be found on our Malwarebytes Labs blog.
How do I know if I am infected with Forest Guard?
This is how the main screen of the system optimizer looks:
You will find these icons in your taskbar, your startmenu, and on your desktop:
and see these warnings during install:
You may see this entry in your list of installed programs:
How did Forest Guard get on my computer?
These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website:
How do I remove Forest Guard?
Our program Malwarebytes can detect and remove this potentially unwanted application.
- Please download Malwarebytes to your desktop.
- Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
- Then click Finish.
- Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
- If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
- When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
- Restart your computer when prompted to do so.
- No, Malwarebytes removes Forest Guard completely.
We hope our application and this guide have helped you eradicate this system optimizer.
As you can see below the full version of Malwarebytes would have protected you against the Forest Guard installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.
Technical details for experts
You may see these entries in FRST logs:
(BDEsoft) [File not signed] C:\Users\{username}\Desktop\softsinn\SoftSinn\ForestGuard.exe C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SoftSinn.lnk C:\Users\{username}\Desktop\SoftSinn.lnk C:\Users\{username}\Desktop\softsinnAlterations made by the installer:
File system details [View: All details] (Selection) --------------------------------------------------- In the existing folder C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs Adds the file SoftSinn.lnk"="5/27/2019 9:15 AM, 855 bytes, A In the existing folder C:\Users\{username}\Desktop Adds the file SoftSinn.lnk"="5/27/2019 9:15 AM, 807 bytes, A Adds the folder C:\Users\{username}\Desktop\softsinn\SoftSinn Adds the file ForestGuard.exe"="5/24/2019 1:11 PM, 379392 bytes, A Adds the file l.txt"="3/6/2019 10:34 AM, 3986 bytes, A Adds the file load2.exe"="5/15/2019 11:18 AM, 77312 bytes, A Adds the file logger.exe"="5/24/2019 1:09 PM, 238080 bytes, A Adds the file unins000.dat"="5/27/2019 9:15 AM, 2084 bytes, A Adds the file unins000.exe"="5/27/2019 9:14 AM, 730789 bytes, A Adds the folder C:\Users\{username}\Desktop\softsinn\SoftSinn\Data Adds the folder C:\Users\{username}\Desktop\softsinn\SoftSinn\Setting Adds the file setting.ini"="5/27/2019 9:16 AM, 162 bytes, A Adds the folder C:\Users\{username}\Desktop\softsinn\SoftSinn\Temp Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\BDEsoft] "{55861586-C050-4EE9-8280-DD6466A4EB71}"="REG_SZ", "MjAxOS0wNi0yNiAwOToxNjowMQ==" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\{68F15829-5EB7-406D-98D6-20B4A2167CB9}_is1] "DisplayName"="REG_SZ", "SoftSinn version 3.6.0" "DisplayVersion"="REG_SZ", "3.6.0" "EstimatedSize"="REG_DWORD", 2231 "HelpLink"="REG_SZ", "http://www.SoftSinn.com/" "Inno Setup: App Path"="REG_SZ", "C:\Users\{username}\Desktop\softsinn\SoftSinn" "Inno Setup: Deselected Tasks"="REG_SZ", "" "Inno Setup: Icon Group"="REG_SZ", "(Default)" "Inno Setup: Language"="REG_SZ", "english" "Inno Setup: Selected Tasks"="REG_SZ", "desktopicon" "Inno Setup: Setup Version"="REG_SZ", "5.6.1 (a)" "Inno Setup: User"="REG_SZ", "{username}" "InstallDate"="REG_SZ", "20190527" "InstallLocation"="REG_SZ", "C:\Users\{username}\Desktop\softsinn\SoftSinn\" "MajorVersion"="REG_DWORD", 3 "MinorVersion"="REG_DWORD", 6 "NoModify"="REG_DWORD", 1 "NoRepair"="REG_DWORD", 1 "Publisher"="REG_SZ", "SoftSinn" "QuietUninstallString"="REG_SZ", ""C:\Users\{username}\Desktop\softsinn\SoftSinn\unins000.exe" /SILENT" "UninstallString"="REG_SZ", ""C:\Users\{username}\Desktop\softsinn\SoftSinn\unins000.exe"" "URLInfoAbout"="REG_SZ", "http://www.SoftSinn.com/" "URLUpdateInfo"="REG_SZ", "http://www.SoftSinn.com/" "VersionMajor"="REG_DWORD", 3 "VersionMinor"="REG_DWORD", 6 [HKEY_CURRENT_USER\Software\Softsinn\softsinn] "key"="REG_SZ", "softsinn2019"Malwarebytes log:
Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 5/27/19 Scan Time: 9:23 AM Log File: 63f5acc0-8050-11e9-b6f0-00ffdcc6fdfc.json -Software Information- Version: 3.7.1.2839 Components Version: 1.0.586 Update Package Version: 1.0.10786 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 236344 Threats Detected: 10 Threats Quarantined: 10 Time Elapsed: 6 min, 18 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 1 PUP.Optional.Softsinn, C:\USERS\{username}\DESKTOP\SOFTSINN\SOFTSINN\FORESTGUARD.EXE, Quarantined, [3680], [687785],1.0.10786 Module: 1 PUP.Optional.Softsinn, C:\USERS\{username}\DESKTOP\SOFTSINN\SOFTSINN\FORESTGUARD.EXE, Quarantined, [3680], [687785],1.0.10786 Registry Key: 2 PUP.Optional.Softsinn, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{68F15829-5EB7-406D-98D6-20B4A2167CB9}_IS1, Quarantined, [3680], [677737],1.0.10786 PUP.Optional.Softsinn, HKCU\SOFTWARE\Softsinn, Quarantined, [3680], [677738],1.0.10786 Registry Value: 1 PUP.Optional.Softsinn, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{68F15829-5EB7-406D-98D6-20B4A2167CB9}_IS1|DISPLAYNAME, Quarantined, [3680], [677737],1.0.10786 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 5 PUP.Optional.Softsinn, C:\USERS\{username}\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SOFTSINN.LNK, Quarantined, [3680], [681816],1.0.10786 PUP.Optional.Softsinn, C:\USERS\{username}\Desktop\SoftSinn.lnk, Quarantined, [3680], [687785],1.0.10786 PUP.Optional.Softsinn, C:\USERS\{username}\DESKTOP\SOFTSINN\SOFTSINN\FORESTGUARD.EXE, Quarantined, [3680], [687785],1.0.10786 PUP.Optional.Softsinn, C:\USERS\{username}\DESKTOP\INSTALL2.EXE, Quarantined, [3680], [687794],1.0.10786 Generic.Malware/Suspicious, C:\USERS\{username}\DESKTOP\SOFTSINN\SOFTSINN\LOGGER.EXE, Quarantined, [0], [392686],1.0.10786 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
- Dynamically Blocks Malware Sites & Servers
- Malware Execution Prevention