[KiwiProbie]

Updated:  I have office fixed completely now, its just this problem now:

 

Today I have found my self a bit frustrated.

 

Printer:  Won't keep printing in colour, when I turn on auto config it works, then it goes back to black and white, and I am getting annoyed because I am not sure what else to do I have battled with this setting since this morning.  The things I have tried:

 

1. Resetting the printer
2. Removing all the drivers and apps off my PC and reinstalled it
3. Kept setting the setting 15x
4. Rebooted the printer 5x
5. Set the printer to allow on the network through the firewall
6. Removed everything to do with the printer and rebooted
7. Reinstalled again, and still the same thing with this one problem.

Edited by KiwiProbie, 11 June 2019 - 10:39 PM.

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Worth a shot to check

Go to Control Panel - Devices and Printers.
Right-click on your printer and select "Printing Preferences".
Now navigate through the menu and make sure the grayscale printing option is disabled.

[zep516]

Worth a shot to check

Go to Control Panel - Devices and Printers.
Right-click on your printer and select "Printing Preferences".
Now navigate through the menu and make sure the grayscale printing option is disabled.

[KiwiProbie]

I did what you said but there is no greyscale settings.

[KiwiProbie]

You Gave me a idea, I forgot that I had windows 10 PRO, so I went to start > typed print > printer management.

 

I deleted everything in there, and then I reinstalled the printer from there, and the black and colour options showed after that, and I have now got the printer, printing in colour.  Bloody windows.

[zep516]

You never know whats going to work. So glad it's working... Bloody windows is right

[KiwiProbie]

The only thing is if I want to use the scanner then it reinstalls the network driver then its back to sqaure one.  SO if I have the printer just connected to my PC directly, would this solve the issue?

[zep516]

That's a very good question and I'm able to answer. So it's going to be more trial and error once again. Try it an see.

[KiwiProbie]

Best Answer

i have done it an reinstalled the drivers, and it's worked perfectly.  This has been the first problem that I have had since having 1903, except for the office thing that I worked out haha, Thank you heaps for your help.

[zep516]

You're welcome! Glad to hear its working.

Joe