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PC freezes on several occasions


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#1
Penelope79

Penelope79

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Hello everyone,

 

I took Phillipower2 suggestion (by the way, thank you!) to open a new thread here, for the following issue.

My PC occasionally "freezes" and, in order to make it work again, I am forced to manually boot it.

The "freezes" are independent from BSODs (in any case, when a few of them occured, it was always because of the ntoskrnl.exe module).

It usually happens, after awhile, if I play at the Sims 4. However, the most recent freezes happened when I was simply using internet (Google Chrome is my browser), opening a file or even simply moving the cursor with my mouse.

 

My specs are:

 

 

OS

Windows 10 Pro 64-bit
CPU
AMD FX-8320E 45 °C Vishera 32nm
RAM
16,0GB 
Motherboard
ASRock 970A-G/3.1 (CPUSocket)
Graphics
2048 MBATI AMD Radeon R7 360 Series (Sapphire/PCPartner)
HDD
465GB Seagate ST3500413AS ATA Device (SATA)
931GB Western Digital WD Elements 1042 USB Device (USB (SATA))
Optical drives
ELBY CLONEDRIVE SCSI CdRom Device
ASUS DRW-24F1MT ATA Device
Audio
Realtek High Definition Audio

 

I am also attaching the latest HWMonitor screenshots and, in case it helps, the screenshot of the latest WhoCrashed file.

 

Thank you very much in advance!

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#2
Nemesis-Dinu

Nemesis-Dinu

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Its definetly a Driver error, I would suggest you can go for these steps,

 

Update the Devcie drivers, the 4 basic one, Chipset, Audio, Video and Bios

See if you have any overclock setting in bios (reset it back to defaults)

Run a deep memory test on your system.

 

Hope that helps.


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