[thefunkymunky]

Hello!

 

     I have a Toshiba Satellite L655-S5157. I have been getting the blue screen of death every so often for awhile now but now it's all the time. Ive run diagnostics on the computer and it's without a doubt a failing hard drive. I installed a new hard drive and went to re-install the operating system (windows 7) from disks that I got when I purchased the computer only to learn that the disks are only repair disks. So the issue I have is where on this hard drive do I/would I find the files I need to install on the new hard drive. I never backed up my system because 1. I thought I had the os on disk and 2. I save everything to an external hard drive. Can you please advise. I thank you in advance for lsl your time and attention in this matter.

 

 

tazzi

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[SpywareDr]

https://www.microsof...wnload/windows7

[thefunkymunky]

Hello SpywareDr!

 

           I want to thank you for taking a few minutes of your time to try and help me. I went to the link you provided and I entered the requested key code information only to have windows tell me that it could not be verified. Here is the exact message I received;

 

Error

"The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options."

 

So, I then contacted Toshiba and this is what they told me. 1) There is a hidden partition/file on the failing hard drive that contains the o/s installation files, 2) They would not tell me where I could find the file because they said that my device was no longer under warranty but if I wanted to pay them $69.99 they could help me out. Since I can not afford that I'm S.O.L. I even asked them if they could at least give me the name of the hidden file and they said they couldn't give me that information.

 

I have no experience whatsoever in finding things hidden on a hard drive so I don't know if it's something relatively easy or a royal pain in the butt? Would you have any idea?

 

I decided to take a look again at the disks that I paid Office Max (where I purchased the computer) an extra $35.00 to see if I could garner anything there but because my experience and working knowledge of computers is minimal it really doesn't mean anything to me.Those disks were/are supposed to have the o/s installation files. Can you tell me if the disks are only recovery/repair disks or do they have my o/s installation files? 

 

Here is the list of the files on Disk #1 (sub folders not included). I did copy what the DATA file had as well as the PLANDATA.

 

 FILES ON DISK 1

 

BIN

BOOT

PLANFOLDER

SOURCES

ZZIMAGES

!V6_00_03.VRP

BOOTMGR

DATA

PLANDATA 

~~~~~~~~~~~

DATA FILE

 

[HDDRecovery]

RecoverySize=11502

[MasterInformation]

MediaInformation=WINDOWS

SoftwareNumber=TI106033W0C

CDNUM=1

CDMAX=3

[VALUE]

GetManufacture=TOSHIBA

UsingDriveSize=16688497469

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~

PLANDATA FILE

 

[Define]

D_HDDRMODE=HDD1

D_IMAGETYPE=single

D_MBRPATH=\Image\MBR

D_MBR=S3B4900A201

D_TOSMBRPATH=\Image\MBR

D_TOSMBR=S3B4901A201

D_NTFSID=07

D_WINDOWSIMAGEPATH=\Image\Windows

D_LANGUAGEPATH=\Image\WinPE\ENG

D_OSTYPE=Windows7

D_OSARCHITECTURE=64bit

D_PARTITIONMINIMUMSIZE=40960MB

D_WINDOWSDRIVE=C

D_WINPE=S3B7700A001

D_WINDOWSVOLUME=TI106033W0C

D_WINDOWSIMAGE=TI106033W0C

D_HDRECID=17

D_HDDRECOVERYPATH=\Image\Windows

D_HDDRECOVERYVOLUME=HDDRECOVERY

D_HDDRECOVERY=TI106033W0C

D_HDDRECOVERYSIZE=12002MB

[HDD1_Area1]

AreaType=MBR

MBRPath=D_MBRPATH

MBR=D_MBR

[HDD1_Area2]

AreaType=TOSMBR

MBRPath=D_TOSMBRPATH

MBR=D_TOSMBR

[HDD1_Area3]

AreaType=WinRE

PartitionType=Primary

FileSystem=NTFS

PartitionID=27

Size=1500MB

BootInfo=Active

VolumeLabel="System"

SWImgProtonPath=D_WINDOWSIMAGEPATH

SWImgProton=D_WINDOWSIMAGE

LastChangeID=YES

[HDD1_Area4]

AreaType=Windows

PartitionType=Primary

FileSystem=NTFS

PartitionID=D_NTFSID

Size=MAX

BootInfo=InActive

LanguagePath=D_LANGUAGEPATH

OSType=D_OSTYPE

PartitionMinimumSize=D_PARTITIONMINIMUMSIZE

Language=D_WINPE

SWImgProtonPath=D_WINDOWSIMAGEPATH

SWImgProton=D_WINDOWSIMAGE

VolumeLabel=D_WINDOWSVOLUME

DriveLetter=D_WINDOWSDRIVE

OSArchiTecture=D_OSARCHITECTURE

[HDD1_Area5]

AreaType=HDDRecovery

PartitionType=Primary

FileSystem=NTFS

PartitionID=D_HDRECID

Size=D_HDDRECOVERYSIZE

BootInfo=InActive

SWImgProtonPath=D_HDDRECOVERYPATH

SWImgProton=D_HDDRECOVERY

VolumeLabel=D_HDDRECOVERYVOLUME

LastChangeID=YES

[HDD1]

AreaCount=5

SetMax=NONE

Type=SATA

[HDD2_Area1]

AreaType=UserData

PartitionType=Primary

FileSystem=NTFS

PartitionID=D_NTFSID

Size=MAX

BootInfo=InActive

[HDD2]

AreaCount=1

SetMax=NONE

Type=SATA

[HDD]

Count=Mounting

~~~~~~~~~~~~~~~~~~~~~~~

 

My apologies for asking you for so much but I really need some help. Again I thank you in advance for all your time and attention in this matter. Peace to you and yours.......

 

tazzi

 

 

[SpywareDr]

Since computer manufacturers each use different schemes and programmers to create their factory restore setups there is no way to tell from a list of files exactly what or where everything might be.

 

Try booting the computer from the CD/DVD that contains "BIN" and "BOOT" and see what comes up on the screen. Hopefully it'll be a factory restore that'll re-install Windows for you.

[thefunkymunky]

Okay bear with me for a moment and my ignorance but I try and do this onto the new hard drive, correct? Thank you!!!

 

 

tazzi

[SpywareDr]

Turn the computer off.

Insert the CD/DVD into the CD/DVD drive.

Turn the computer On and see if it will boot from the CD/DVD.

 

If not, repeat, but this time press whatever key(s) are needed to get into your computers BIOS Setup, reset it to try and boot from the CD/DVD before trying the hard drive, then save the settings and exit. It should now try to boot from the CD/DVD drive.

 

If the computer cannot find anything to boot an Operating System from, it will throw an error message up on the screen and simply stop and wait for someone to solve the problem(s).

[thefunkymunky]

Hello SpywareDr!

 

          I just wanted to tell you that I tried what you suggested and it worked....YIPPEEEE!!! Thank you so very much. Peace to you and yours.

 

tazzi

[SpywareDr]

Best Answer

Cool beans!