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Restarting issue

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#1
Megarig

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Hi all!

 

I just joined this forum, and I'm hoping that I can find some answers to a problem I'm having. I pretty much have to leave my PC in Sleep Mode anymore, because if I shut it down, or restart it, it will power on for a few seconds, and then shut off. A few seconds later, it comes on again, and then shuts off after a few seconds. A few seconds later, it comes on again, and this goes on and on for a while until the system finally boots into Windows. After it boots, I'm fine. But I've gotten really afraid of having to do anything that might require a restart, because I've seen it take upward of 45 minutes before I'm up and running.

 

I've read that this can be either a motherboard issue, or a power supply issue. I've already tried a known good PSU. It doesn't help. So I'm left believing that the board might be the issue.

 

I know I should probably provide a few specs: HP Envy 700-074, Intel i5 4430 @ 3Ghz, 12 GB RAM, 1.8TB HDD, Intel graphics. It's a 2013 model, so not new, but this issue has been going on for a few months.

 

Any advice is appreciated. Thanks!


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#2
KiwiProbie

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Hi Mergarig,

 

Sounds like the mobo might be the issue, but lets also check the file system etc,  if you can open up CMD in Admin mode, and then type in:

sfc /scannnow

 

then hit enter, and let us know what the results are?


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#3
Megarig

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This is what I got:

 

sfc_scannow.jpg


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#4
KiwiProbie

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Hey Mergarig,

 

Can open up CMD in Admin mode, and then type in:

 

DISM /Online /Cleanup-Image /ScanHealth

 

then hit enter, and let us know what the results are?


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#5
Megarig

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Here are the results of the health scan

 

DISM_ScanHealth.jpg


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#6
Nemesis-Dinu

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Hi all!

 

I just joined this forum, and I'm hoping that I can find some answers to a problem I'm having. I pretty much have to leave my PC in Sleep Mode anymore, because if I shut it down, or restart it, it will power on for a few seconds, and then shut off. A few seconds later, it comes on again, and then shuts off after a few seconds. A few seconds later, it comes on again, and this goes on and on for a while until the system finally boots into Windows. After it boots, I'm fine. But I've gotten really afraid of having to do anything that might require a restart, because I've seen it take upward of 45 minutes before I'm up and running.

 

I've read that this can be either a motherboard issue, or a power supply issue. I've already tried a known good PSU. It doesn't help. So I'm left believing that the board might be the issue.

 

I know I should probably provide a few specs: HP Envy 700-074, Intel i5 4430 @ 3Ghz, 12 GB RAM, 1.8TB HDD, Intel graphics. It's a 2013 model, so not new, but this issue has been going on for a few months.

 

Any advice is appreciated. Thanks!

 

 

Does the system heat up and shut down or its normal , if its normal, try booting to the safe mode and see if boots to windows in one go and see for how long it stays on.


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#7
Megarig

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No. I have no issues with the temps, and it doesn't shut down on its own. It's only if I shut it down, or restart it, that I have the issue. I could try to get into Safe Mode...but I'm worried it won't even do that, since it does what it does.


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