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Dell Windows 10 - No bootable devices?

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#106
Sugartooth

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I'm back Phill! What should we try now? :)


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#107
phillpower2

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Hello Anna,

 

We need to try and confirm how much of the HDD has been wiped and how much if any space on the HDD can be written to.

 

Can you boot up DBAN and use the interactive mode option, this will show you any total HDD space and/or any partitions on the HDD.


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#108
Sugartooth

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Hi Phill,

 

Does this help at all?

 

20191203_205933_resized.jpg


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#109
phillpower2

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Hello Anna,
 
Yes thanks, we can at least now see that there is 500GB of free space on the HDD and that the drive has no partitions on it.
 
Can I ask if you had a USB thumb drive in the computer when you took that picture.

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#110
Sugartooth

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Hi Phill,

 

DBAN is on one of my thumb drives (16GB), so yes, it was plugged in.


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#111
phillpower2

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Hello Anna,

 

Thanks for confirming that it was your thumb drive.

 

Can you try using the Autonuke option but before starting the wipe make a note of the start time and upon completion the finish time, it can take many hrs to wipe a drive properly and if the process finishes in only a short period of time it would suggest that something was amiss.


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#112
Sugartooth

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Hi Phill,

 

The Hardware clock operation start and finish dates/times are wrong in the picture. I started the scan on 12/6/19 at 4:51PM (according to my cellphone). When I checked at midnight, the scan still had 41 minutes remaining, so I believe it took around 8 hours.

 

20191207_203535_resized.jpg


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#113
phillpower2

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Hello Anna,

 

Can you check that the time and date are both correct in the BIOS and if incorrect put them right please.

 

As your picture shows the HDD has been wiped clean and there is only a single 500GB partition on the drive, time to try again with a clean install of Windows, can`t for the life of me remember but do you have an ISO on both USB and a DVD disk, if yes to the DVD I would suggest that you tried to install from the DVD rather than the USB.

 

Fingers crossed for you and good luck.


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#114
Sugartooth

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Hi Phill,

 

Still didn't work. :no: I corrected the time and inserted the DVD. The screen had all different colors of the rainbow again, then righted itself. The DVD drive was making odd noises and couldn't read the disc. I tried with my USB, but it resulted in this again.

 

20190926_201027_resized.jpg


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#115
phillpower2

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Hello Anna,

 

It is looking like it is the HDD that has issues I`m afraid  :(

 

Use the diskpart - list disk command to see what if any properties are shown for the drive then get back to us if you will.


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