[SebasGekstogo]

Yesterday I started having operating system problems (Windows 10),

 

1. Some settings pages such as Update and Check are totally blank.

2. I cant install any antivirus software,

3. Everytime I restart my pc it takes like an hour on the ''Windows is getting ready....'' screen. 

4. When I startup I get ''there was a problem starting StartUpCheckLibrary.dll, the specified module could not be found. The same happens with winscomrssrv.dll

 

I didt the Farbar Recovery Scan I saw in one of the threads. Please help me, it'll be much appreciated. I really dont know what to do. 

Attached Files

•  FRST.txt   84.67KB   172 downloads
•  Addition.txt   40.52KB   194 downloads

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Welcome.

Please give me some time to go over your logs and I will get back to you as soon as possible.

[iMacg3]

Welcome.

Please give me some time to go over your logs and I will get back to you as soon as possible.

[SebasGekstogo]

Welcome.

Please give me some time to go over your logs and I will get back to you as soon as possible.

Cool. Thank you!

[iMacg3]

Hi SebasGekstogo, welcome to the Geeks to Go malware removal forum.

I am iMacg3 and will be helping you with your computer problems.

Please keep the following information in mind before we begin:

• Back up any important data before we continue.
  • Back up any important data on your computer to external media. I will not knowingly suggest any steps that will damage your computer; however, malware infections are often unpredictable and it may be necessary to reformat and reinstall your operating system depending on the infection.
• Do not install any new software or run any fixes/tools on your system unless I request that you do so.
  • Running additional tools on your system can interfere with the clean-up process, or cause issues such as false positives.
• Please read all instructions carefully, and complete them in the order listed.
  • Items that are especially important will be highlighted in bold or red.
• If your computer seems to start working normally, please don't abandon the topic.
  • Even if your system is behaving normally, there may still be some malware remnants left over. Additionally, malware can re-infect the computer if some remnants are left. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.
• If you have pirated or illegal software on your computer, uninstall it now before proceeding.
  • Using pirated/cracked software is an easy way to infect your computer - almost as easy as intentionally downloading malware. Therefore, please remove any, if present, before we begin the clean-up.
• If you don't respond to your topic in 4 days, it will be closed.
  • If your topic is closed and you still need assistance, send me a Personal Message with a link to your topic.
• If you have questions at any time during the cleanup, feel free to ask.

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Is this computer used for business purposes?

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CKScanner

Download CKScanner by askey127 from here

Important : Save it to your desktop.

• Double-click CKScanner.exe and click Search For Files.
• After a very short time, when the cursor hourglass disappears, click Save List To File.
• A message box will verify that the file is saved.
• Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

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Please do this...

• Click the Start button and type Command Prompt in the search box.
• Right-click "Command Prompt" in the search results and select Run as Administrator.
• At the command prompt, type slmgr -dlv and press Enter.
• A window will open after a few seconds. Press Ctrl + C on your keyboard to copy its contents.
  • Press the Windows key + R. Type Notepad and click OK.
  • A new text file will appear. Press Ctrl + V to paste the contents of the window into the text file.
  • Click File > Save and save the file to your desktop.

Copy and paste the contents of the text file in your next reply.

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In your next reply, please include:

• CKFiles.txt
• slmgr results

[SebasGekstogo]

This computer is not used for business purposes. Totally personal. 

Attached Files

•  ckfiles.txt   2.97KB   153 downloads
•  slmgr results.txt   973bytes   173 downloads

[iMacg3]

Hi SebasGekstogo,

It looks like you may have pirated/cracked software on your computer. Not only is this type of software illegal in many places, it is a significant security risk. Viruses, malware, and spyware are often packaged with illegal software.
Please remove any pirated software from your computer, then do the following:

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FRST scan

• Double-click FRST.exe/FRST64.exe to run it.
• Press the Scan button.
• When finished, it will produce logs called FRST.txt and Addition.txt in the same directory the tool was run from.
• Please copy and paste the logs in your next reply.

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In your next reply, please include:

• FRST.txt
• Addition.txt

[iMacg3]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.