What is Fast File Convert?
The Malwarebytes research team has determined that Fast File Convert is a browser NewTab. These so-called "NewTabs" can manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
This particular one changes the newtab page and can change data on a number of websites.
How do I know if my computer is affected by Fast File Convert?
You may see this browser extension:
these warnings during install:
You may see this icon in your browsers menu-bar:
this new startpage:
and this new setting:
How did Fast File Convert get on my computer?
Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:
after a redirect from their website:
How do I remove Fast File Convert?
Our program Malwarebytes can detect and remove this potentially unwanted program.
You can use their own uninstall instructions first, but I would advise to follow the steps below anyway.
- Please download Malwarebytes to your desktop.
- Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
- Then click Finish.
- Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
- If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
- When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
- Restart your computer when prompted to do so.
- No, Malwarebytes' Anti-Malware removes Fast File Convert completely.
- If your browsers have been hijacked, you should read our Restore Browser page. You can read there how to fix additional browser redirect methods.
We hope our application and this guide have helped you eradicate this hijacker.
The full version of Malwarebytes would have protected you against the Fast File Convert hijacker. It would have blocked the website before you could install the application, giving you a chance to reconsider before it became too late.
Technical details for experts
Possible signs in FRST logs:
CHR NewTab: Default -> Active:"chrome-extension://gofhmaicgdphdmdahmfddchagccopeoc/new-tab.html" CHR Extension: (Fast File Convert) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc [2019-08-27]Alterations made by the installer:
File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0 Adds the file background.html"="8/12/2019 11:07 AM, 230 bytes, A Adds the file load-new.html"="8/12/2019 11:07 AM, 137 bytes, A Adds the file manifest.json"="8/27/2019 8:53 AM, 1895 bytes, A Adds the file new-tab.html"="8/14/2019 7:10 AM, 321346 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\_metadata Adds the file computed_hashes.json"="8/27/2019 8:53 AM, 85568 bytes, A Adds the file verified_contents.json"="8/16/2019 9:30 AM, 5265 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css Adds the file app.css"="8/12/2019 11:07 AM, 2668 bytes, A Adds the file bootstrap.min.css"="8/12/2019 11:07 AM, 121260 bytes, A Adds the file font-awesome.min.css"="8/12/2019 11:07 AM, 28509 bytes, A Adds the file font-awesome-animation.min.css"="8/12/2019 11:07 AM, 18428 bytes, A Adds the file jquery-ui.min.css"="8/12/2019 11:07 AM, 29273 bytes, A Adds the file style.css"="8/14/2019 9:53 AM, 57751 bytes, A Adds the file style-main.css"="8/12/2019 11:07 AM, 169912 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\fonts Adds the file FontAwesome.otf"="8/12/2019 11:07 AM, 109688 bytes, A Adds the file fontawesome-webfont.eot"="8/12/2019 11:07 AM, 70807 bytes, A Adds the file fontawesome-webfont.svg"="8/12/2019 11:07 AM, 365616 bytes, A Adds the file fontawesome-webfont.ttf"="8/12/2019 11:07 AM, 142072 bytes, A Adds the file fontawesome-webfont.woff"="8/12/2019 11:07 AM, 83588 bytes, A Adds the file fontawesome-webfont.woff2"="8/12/2019 11:07 AM, 66624 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\img Adds the file bg-011.jpg"="8/12/2019 11:07 AM, 4536947 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\img\browsericons Adds the file icon128.png"="8/27/2019 8:53 AM, 3919 bytes, A Adds the file icon32.png"="8/27/2019 8:53 AM, 1220 bytes, A Adds the file icon64.png"="8/12/2019 11:07 AM, 1839 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js Adds the file auto-complete.js"="8/12/2019 11:07 AM, 12060 bytes, A Adds the file background.js"="8/12/2019 11:17 AM, 2700 bytes, A Adds the file bootstrap.min.js"="8/12/2019 11:07 AM, 36868 bytes, A Adds the file contentscript.js"="8/12/2019 11:19 AM, 394 bytes, A Adds the file convert.js"="8/14/2019 9:48 AM, 78882 bytes, A Adds the file custom.js"="8/12/2019 11:07 AM, 100134 bytes, A Adds the file jquery-2.2.4.min.js"="8/12/2019 11:07 AM, 85578 bytes, A Adds the file jquery-plugin-collection.js"="8/12/2019 11:07 AM, 709584 bytes, A Adds the file load.js"="8/12/2019 11:07 AM, 23 bytes, A Adds the file search.js"="8/12/2019 12:35 PM, 6875 bytes, A Adds the file start.js"="8/12/2019 12:35 PM, 9655 bytes, A Adds the file suggest.js"="8/16/2019 7:10 AM, 5179 bytes, A Adds the file tracking.js"="8/12/2019 11:17 AM, 7722 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gofhmaicgdphdmdahmfddchagccopeoc Adds the file 000003.log"="8/27/2019 8:54 AM, 310 bytes, A Adds the file CURRENT"="8/27/2019 8:53 AM, 16 bytes, A Adds the file LOCK"="8/27/2019 8:53 AM, 0 bytes, A Adds the file LOG"="8/27/2019 8:54 AM, 184 bytes, A Adds the file MANIFEST-000001"="8/27/2019 8:53 AM, 41 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings] "gofhmaicgdphdmdahmfddchagccopeoc"="REG_SZ", "A3B927DA8D99AB8EF35DACD8BA7E4AD8AE855C0DFD275B24D6029EBEBFB861B5"Malwarebytes log:
Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 8/27/19 Scan Time: 9:08 AM Log File: 698a8714-c899-11e9-ad2b-00ffdcc6fdfc.json -Software Information- Version: 3.8.3.2965 Components Version: 1.0.613 Update Package Version: 1.0.12191 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 236096 Threats Detected: 54 Threats Quarantined: 54 Time Elapsed: 7 min, 26 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 1 PUP.Optional.DefaultSearch, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|gofhmaicgdphdmdahmfddchagccopeoc, Quarantined, [301], [475454],1.0.12191 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 9 PUP.Optional.DefaultSearch, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Local Extension Settings\gofhmaicgdphdmdahmfddchagccopeoc, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\img\browsericons, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\_metadata, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\fonts, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\img, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\GOFHMAICGDPHDMDAHMFDDCHAGCCOPEOC, Quarantined, [301], [475454],1.0.12191 File: 44 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gofhmaicgdphdmdahmfddchagccopeoc\000003.log, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gofhmaicgdphdmdahmfddchagccopeoc\CURRENT, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gofhmaicgdphdmdahmfddchagccopeoc\LOCK, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gofhmaicgdphdmdahmfddchagccopeoc\LOG, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gofhmaicgdphdmdahmfddchagccopeoc\LOG.old, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gofhmaicgdphdmdahmfddchagccopeoc\MANIFEST-000001, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\GOFHMAICGDPHDMDAHMFDDCHAGCCOPEOC\1.0.0.8_0\MANIFEST.JSON, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css\app.css, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css\bootstrap.min.css, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css\font-awesome-animation.min.css, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css\font-awesome.min.css, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css\jquery-ui.min.css, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css\style-main.css, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\css\style.css, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\fonts\fontawesome-webfont.eot, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\fonts\fontawesome-webfont.svg, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\fonts\fontawesome-webfont.ttf, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\fonts\fontawesome-webfont.woff, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\fonts\fontawesome-webfont.woff2, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\fonts\FontAwesome.otf, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\img\browsericons\icon128.png, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\img\browsericons\icon32.png, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\img\browsericons\icon64.png, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\img\bg-011.jpg, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\auto-complete.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\background.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\bootstrap.min.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\contentscript.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\convert.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\custom.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\jquery-2.2.4.min.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\jquery-plugin-collection.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\load.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\search.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\start.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\suggest.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\js\tracking.js, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\_metadata\computed_hashes.json, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\_metadata\verified_contents.json, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\background.html, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\load-new.html, Quarantined, [301], [475454],1.0.12191 PUP.Optional.DefaultSearch, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhmaicgdphdmdahmfddchagccopeoc\1.0.0.8_0\new-tab.html, Quarantined, [301], [475454],1.0.12191 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
- Dynamically Blocks Malware Sites & Servers
- Malware Execution Prevention