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Windows Antivirus somehow de-activated resulting in infection

infection antivirus de-activated

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#136
daba

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Got most of that done. You recommend Malwarebytes anti-ransom, rootkit thing and there's a link to an anti-malware too: are all three meant to be downloaded and run concurrently or does the anti-malware link include the previous two. Just a bit confused about that. Thank you very much Mr. Kinner.


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#137
RKinner

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MBAR is just something to run if you think you might be infected.  The other two can be installed at the same time and should work OK with your anti-virus.


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#138
daba

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Mr Kinner, hi. I don't know what, but something or many things together from that long clean-up list you gave me, has conspired to render my machine worse than it was before I first made contact. It's just taking forever (40-50 seconds on every mouse click to open a page) and the pages are loading slower than ever by a long chalk. This is most disheartening because prior to actioning those list items, by dint of your peerless support, my computer was running really much, much better. It was lightning fast compared to when I first met you; now it's far worse. In a day. I don't know whether I should just reverse every thing on your list en masse, or wait for your finessed support. Darn, it's really very annoying though of course that doesn't help any. Please advise.
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#139
daba

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Removed the Mbam Ransomware thing and it's good again. Phew! Had me well worried.
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