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Removal instructions for Free Live Radio

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Started by Metallica , Oct 31 2019 02:09 AM
Spigot

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#1
Metallica
Posted 31 October 2019 - 02:09 AM

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is Free Live Radio?

The Malwarebytes research team has determined that Free Live Radio is a browser NewTab. These so-called "NewTabs" can manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.

How do I know if my computer is affected by Free Live Radio?

You may see this browser extension:

main.png

these warnings during install:

warning1.png

warning2.png

warning3.png

You may see this icon in your browsers menu-bar:

icons.png

this new startpage:

startpage.png

and this new setting:

warning5.png

How did Free Live Radio get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:

webstore.png

How do I remove Free Live Radio?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Free Live Radio?
  • No, Malwarebytes' Anti-Malware removes Free Live Radio completely.
  • If your browsers have been hijacked, you should read our Restore Browser page. You can read there how to fix additional browser redirect methods.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes and Malwarebytes Browser Guard would have protected you against the Free Live Radio hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png


protection2.png


Technical details for experts

Possible signs in FRST logs:
CHR NewTab: Default ->  Active:"chrome-extension://pacogkibldhicojmklpbapiilaleilbp/newtabfile/fastesttab.html"
CHR Extension: (Free Live Radio) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp [2019-10-31]
Alterations made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0
       Adds the file after.js"="7/16/2019 3:49 PM, 1264 bytes, A
       Adds the file bg.js"="7/16/2019 3:49 PM, 15172 bytes, A
       Adds the file contentscript.js"="7/16/2019 3:49 PM, 1247 bytes, A
       Adds the file icon.png"="10/31/2019 8:28 AM, 2449 bytes, A
       Adds the file manifest.json"="10/31/2019 8:28 AM, 1442 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\_locales\en
       Adds the file messages.json"="10/31/2019 8:28 AM, 274 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\_metadata
       Adds the file computed_hashes.json"="10/31/2019 8:28 AM, 1195 bytes, A
       Adds the file verified_contents.json"="7/16/2019 3:49 PM, 2613 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\css
       Adds the file browserAction.css"="7/16/2019 3:49 PM, 95 bytes, A
       Adds the file description.css"="7/16/2019 3:49 PM, 1008 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\html\browserAction
       Adds the file browserAction.html"="7/16/2019 3:49 PM, 230 bytes, A
       Adds the file description.html"="7/16/2019 3:49 PM, 264 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\js
       Adds the file newTab.js"="7/16/2019 3:49 PM, 1720 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\newtabfile
       Adds the file fastesttab.html"="7/16/2019 3:49 PM, 208 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\pacogkibldhicojmklpbapiilaleilbp
       Adds the file 000003.log"="10/31/2019 8:28 AM, 234 bytes, A
       Adds the file CURRENT"="10/31/2019 8:28 AM, 16 bytes, A
       Adds the file LOCK"="10/31/2019 8:28 AM, 0 bytes, A
       Adds the file LOG"="10/31/2019 8:28 AM, 183 bytes, A
       Adds the file MANIFEST-000001"="10/31/2019 8:28 AM, 41 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "pacogkibldhicojmklpbapiilaleilbp"="REG_SZ", "4D051C639B48ED7E29B08E2845AB4CC7F2AA46F4775F75186BC4F68E5DF81F71"
Malwarebytes log:
Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 10/31/19
Scan Time: 8:40 AM
Log File: bf66dd55-fbb1-11e9-9600-00ffdcc6fdfc.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.613
Update Package Version: 1.0.13123
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 234128
Threats Detected: 33
Threats Quarantined: 33
Time Elapsed: 7 min, 29 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|pacogkibldhicojmklpbapiilaleilbp, Quarantined, [209], [754439],1.0.13123

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 11
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\pacogkibldhicojmklpbapiilaleilbp, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\html\browserAction, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\_locales\en, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\newtabfile, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\_metadata, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\_locales, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\html, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\css, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\js, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\PACOGKIBLDHICOJMKLPBAPIILALEILBP, Quarantined, [209], [754439],1.0.13123

File: 21
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\pacogkibldhicojmklpbapiilaleilbp\000003.log, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\pacogkibldhicojmklpbapiilaleilbp\CURRENT, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\pacogkibldhicojmklpbapiilaleilbp\LOCK, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\pacogkibldhicojmklpbapiilaleilbp\LOG, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\pacogkibldhicojmklpbapiilaleilbp\MANIFEST-000001, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\PACOGKIBLDHICOJMKLPBAPIILALEILBP\4.1_0\BG.JS, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\css\browserAction.css, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\css\description.css, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\html\browserAction\browserAction.html, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\html\browserAction\description.html, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\js\newTab.js, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\newtabfile\fastesttab.html, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\_locales\en\messages.json, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\_metadata\computed_hashes.json, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\_metadata\verified_contents.json, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\after.js, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\contentscript.js, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\icon.png, Quarantined, [209], [754439],1.0.13123
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacogkibldhicojmklpbapiilaleilbp\4.1_0\manifest.json, Quarantined, [209], [754439],1.0.13123

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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