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Need to replace hard drive


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#31
aaaa44

aaaa44

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I installed my EVO last night.  My computer is so much easier to use now.  I should have installed an SSD a long time ago. The Samsung Data Migration software was super easy to use.  I didn't have to enter any information, and the cloning took only about 45 minutes.

 

I ran Benchmark, then OP, then PO, then Benchmark again.  These are the Benchmark first and second run results:

First run:Sequential Read=280  Sequential Write=268  Random Read=14892 Random Write=10498  

Second run:Sequential Read=281  Sequential Write=269  Random Read=13916 Random Write=10986

 

In Performance Optimization should I also select Rapid Status?

 

In Performance Optimization WINRE_DRV is also listed as needing optimization, but when I select it for optimization the software doesn't do anything.

 

Should I run Benchmark then the Over Provisioning then Performance Optimization then rerun Benchmark again for my external HD also?  Thanks.


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#32
RKinner

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sam1.jpg

Top is with Avast turned off and no programs

Middle is Avast turned off and Firefox running with gmail & geekstogo tabs

bottom with Avast on and Firefox running with gmail & geekstogo tabs

sam2.jpg

I have Rapid turned on.  As I remember it made a big difference in scores from Magician but HD Tune wasn't impressed.  Had about the same results pre and post Rapid.

 

Don't worry about WINRE_DRV

It's not used on a daily basis just for recovery:

https://appuals.com/...-it-be-deleted/


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#33
aaaa44

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Thanks for all the help.  I really appreciate it.


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#34
RKinner

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Glad to help.  Did you get your malware issue sorted OK?


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#35
aaaa44

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The malware tech who helped me found nothing wrong with my computer,   Just false alarms or PUPs maybe.


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#36
RKinner

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Do you have a link to your thread?  I'd like to see what they had you do and what they found.


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#37
aaaa44

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https://www.bleeping...-four-warnings/


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#38
RKinner

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I don't see any malware either but we could make some improvements.  You have some 6000 + entries in your Hosts file.  This was a good idea back in XP days but a very bad idea in Win 8.  Not sure what program you have or had that did that but it would speed things up to reset the Hosts file. 

 

Search for

notepad.exe

when it finds it, right click and Run As Admin.

 

File, Open, and navigate to and open C:\Windows\System32\Drivers\etc\hosts

Delete every line that doesn't start with #

File, Save

 

 

You also have a lot of errors.  One of them is from

4kvideodownloader.  I would uninstall it.

 

I would also run dism and sfc to check your system files.

 

Open an elevated command prompt:

http://www.eightforu...indows-8-a.html

(If you open an elevated Command Prompt properly it will say Administrator: Command Prompt in the margin at the top of the window)


Once you have an elevated command prompt:

Type:

 

DISM  /Online  /Cleanup-Image  /RestoreHealth

 (I use two spaces so you can be sure to see where one space goes.)
Hit Enter.  This will take a while (10-20 minutes) to complete.  Once the prompt returns:

Reboot.  Open an elevated Command Prompt again and type (with an Enter after the line):

sfc  /scannow


This will also take a few minutes.  

When it finishes it will say one of the following:

Windows did not find any integrity violations (a good thing)
Windows Resource Protection found corrupt files and repaired them (a good thing)
Windows Resource Protection found corrupt files but was unable to fix some (or all) of them (not a good thing)

If you get the last result then type:

findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  %UserProfile%\desktop\junk.txt

Hit Enter.  Then type::

notepad %UserProfile%\desktop\junk.txt

Hit Enter.

 Copy the text from notepad and paste it into a reply.


After you finish SFC, regardless of the result:



1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)

 


 


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#39
aaaa44

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The only thing listed in C:\Windows\System32\Drivers\etc\hosts was:127.0.0.1 localhost.

 

I ran DISM  /Online  /Cleanup-Image  /RestoreHealth for thirty minutes, but it did not display percentage completed or that it completed from what I remember.  I don't remember what the last line said after running it for thirty minutes.

 

After running sfc  /scannow it gave the result "Windows did not find any integrity violations".

 

When I use 4kvideodownloader to download videos when my WiFi is weak the download will commonly fail which is probably recorded as an error.  So I think my weak WiFi is causing the errors not 4kvideodownloader.

 

 

 

 

 

 

Vino's Event Viewer v01c run on Windows 7 in English
Report run at 13/01/2020 2:29:24 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 09/01/2020 9:42:26 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 09/01/2020 9:25:12 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 18/11/2019 9:21:36 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 26/09/2019 7:01:29 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 01/08/2019 9:21:10 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 01/08/2019 8:52:57 PM
Type: Critical Category: 64
Event: 10112 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device My Passport (location (unknown)) is offline due to a user-mode device crash.  Windows will no longer attempt to restart this device because the maximum restart limit has been reached.  Disconnecting the device and reconnecting it, or disabling it and re-enabling it from the device manager, will reset this limit and allow the device to be accessed again.  Please contact the device manufacturer for more information about this problem.

Log: 'System' Date/Time: 01/08/2019 8:52:57 PM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

Log: 'System' Date/Time: 01/08/2019 8:51:56 PM
Type: Critical Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device My Passport (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 1 more times.  Please contact the device manufacturer for more information about this problem.

Log: 'System' Date/Time: 01/08/2019 8:51:56 PM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

Log: 'System' Date/Time: 01/08/2019 8:50:56 PM
Type: Critical Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device My Passport (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 2 more times.  Please contact the device manufacturer for more information about this problem.

Log: 'System' Date/Time: 01/08/2019 8:50:56 PM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

Log: 'System' Date/Time: 01/08/2019 8:49:55 PM
Type: Critical Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device My Passport (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 3 more times.  Please contact the device manufacturer for more information about this problem.

Log: 'System' Date/Time: 01/08/2019 8:49:55 PM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

Log: 'System' Date/Time: 01/08/2019 8:48:55 PM
Type: Critical Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device My Passport (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 4 more times.  Please contact the device manufacturer for more information about this problem.

Log: 'System' Date/Time: 01/08/2019 8:48:55 PM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

Log: 'System' Date/Time: 01/08/2019 8:47:54 PM
Type: Critical Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device My Passport (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

Log: 'System' Date/Time: 01/08/2019 8:47:54 PM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

Log: 'System' Date/Time: 27/07/2019 1:50:39 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 26/07/2019 11:27:56 PM
Type: Critical Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device F:\ (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 2 more times.  Please contact the device manufacturer for more information about this problem.

Log: 'System' Date/Time: 26/07/2019 11:27:56 PM
Type: Critical Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device E:\ (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 13/01/2020 9:33:20 PM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The Superfetch service terminated with the following error:  The service has not been started.

Log: 'System' Date/Time: 13/01/2020 9:21:38 PM
Type: Error Category: 0
Event: 7043 Source: Service Control Manager
The Windows Update service did not shut down properly after receiving a preshutdown control.

Log: 'System' Date/Time: 09/01/2020 6:48:56 PM
Type: Error Category: 0
Event: 0 Source: GeneStor
The event description cannot be found.

Log: 'System' Date/Time: 09/01/2020 12:54:59 PM
Type: Error Category: 0
Event: 0 Source: GeneStor
The event description cannot be found.

Log: 'System' Date/Time: 09/01/2020 9:42:28 AM
Type: Error Category: 0
Event: 0 Source: GeneStor
The event description cannot be found.

Log: 'System' Date/Time: 09/01/2020 9:42:33 AM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 1:25:21 AM on ?1/?9/?2020 was unexpected.

Log: 'System' Date/Time: 09/01/2020 9:42:17 AM
Type: Error Category: 0
Event: 29 Source: Microsoft-Windows-Kernel-Boot
Windows failed fast startup with error status 0xC000007B.

Log: 'System' Date/Time: 09/01/2020 9:28:36 AM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Log: 'System' Date/Time: 09/01/2020 9:28:36 AM
Type: Error Category: 0
Event: 7024 Source: Service Control Manager
The event description cannot be found.

Log: 'System' Date/Time: 09/01/2020 9:25:15 AM
Type: Error Category: 0
Event: 0 Source: GeneStor
The event description cannot be found.

Log: 'System' Date/Time: 09/01/2020 9:25:21 AM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 2:55:38 PM on ?1/?8/?2020 was unexpected.

Log: 'System' Date/Time: 19/12/2019 9:35:47 PM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WDBackup service.

Log: 'System' Date/Time: 19/12/2019 9:35:23 PM
Type: Error Category: 0
Event: 10003 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped unexpectedly.  Module Path: C:\windows\system32\Rtlihvs.dll

Log: 'System' Date/Time: 19/12/2019 9:35:23 PM
Type: Error Category: 0
Event: 10003 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped unexpectedly.  Module Path: C:\windows\system32\Rtlihvs.dll

Log: 'System' Date/Time: 19/12/2019 9:35:07 PM
Type: Error Category: 0
Event: 10003 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped unexpectedly.  Module Path: C:\windows\system32\Rtlihvs.dll

Log: 'System' Date/Time: 19/12/2019 9:32:27 PM
Type: Error Category: 0
Event: 7032 Source: Service Control Manager
The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:  An instance of the service is already running.

Log: 'System' Date/Time: 19/12/2019 9:31:57 PM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The Malwarebytes Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Log: 'System' Date/Time: 19/12/2019 9:31:57 PM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The Kaspersky Secure Connection Service 4.0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Log: 'System' Date/Time: 19/12/2019 9:31:57 PM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Log: 'System' Date/Time: 19/12/2019 9:31:49 PM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The WD Backup service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 13/01/2020 9:34:00 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications. Please visit http://support.microsoft.com/kb/197571for more information.

Log: 'System' Date/Time: 13/01/2020 9:33:58 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{cd6ac937-bcea-11e4-8266-c03fd5964c89}#0000000000100000.

Log: 'System' Date/Time: 13/01/2020 9:33:46 PM
Type: Warning Category: 0
Event: 1 Source: TXEIx64
The Intel® Trusted Execution Engine Interface is being reset.

Log: 'System' Date/Time: 13/01/2020 9:33:19 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\system32\Rtlihvs.dll

Log: 'System' Date/Time: 13/01/2020 8:27:17 PM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name play.google.com timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 13/01/2020 7:01:31 PM
Type: Warning Category: 0
Event: 1 Source: TXEIx64
The Intel® Trusted Execution Engine Interface is being reset.

Log: 'System' Date/Time: 13/01/2020 9:17:52 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name ds.kaspersky.com timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 13/01/2020 9:17:40 AM
Type: Warning Category: 0
Event: 1 Source: TXEIx64
The Intel® Trusted Execution Engine Interface is being reset.

Log: 'System' Date/Time: 12/01/2020 10:34:58 PM
Type: Warning Category: 0
Event: 1 Source: TXEIx64
The Intel® Trusted Execution Engine Interface is being reset.

Log: 'System' Date/Time: 12/01/2020 5:00:17 PM
Type: Warning Category: 0
Event: 1 Source: TXEIx64
The Intel® Trusted Execution Engine Interface is being reset.

Log: 'System' Date/Time: 12/01/2020 6:46:49 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name win8.ipv6.microsoft.com. timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 12/01/2020 6:46:36 AM
Type: Warning Category: 0
Event: 1 Source: TXEIx64
The Intel® Trusted Execution Engine Interface is being reset.

Log: 'System' Date/Time: 11/01/2020 10:08:17 PM
Type: Warning Category: 0
Event: 1 Source: TXEIx64
The Intel® Trusted Execution Engine Interface is being reset.

Log: 'System' Date/Time: 11/01/2020 5:59:36 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name r2---sn-a5mekner.googlevideo.com timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 11/01/2020 5:59:29 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name i.ytimg.com timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 11/01/2020 5:17:08 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name 0.client-channel.google.com timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 11/01/2020 5:17:04 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name mozilla.org timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 11/01/2020 5:16:39 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\system32\Rtlihvs.dll

Log: 'System' Date/Time: 11/01/2020 5:16:32 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name 0.client-channel.google.com timed out after none of the configured DNS servers responded.

Log: 'System' Date/Time: 11/01/2020 4:33:35 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name googlemail.l.google.com timed out after none of the configured DNS servers responded.


 

Vino's Event Viewer v01c run on Windows 7 in English
Report run at 13/01/2020 2:33:43 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 13/01/2020 9:34:04 PM
Type: Error Category: 0
Event: 1023 Source: Microsoft-Windows-Perflib
Windows cannot load the extensible counter DLL rdyboost. The first four bytes (DWORD) of the Data section contains the Windows error code.

Log: 'Application' Date/Time: 13/01/2020 9:34:04 PM
Type: Error Category: 0
Event: 1008 Source: Microsoft-Windows-Perflib
The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Log: 'Application' Date/Time: 11/01/2020 11:59:08 PM
Type: Error Category: 1
Event: 490 Source: ESENT
DllHost (496) WebCacheLocal: An attempt to open the file "C:\Users\Steve9697\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Log: 'Application' Date/Time: 09/01/2020 8:04:41 PM
Type: Error Category: 0
Event: 257 Source: Microsoft-Windows-Defrag
The volume WINRE_DRV was not optimized because an error was encountered: The parameter is incorrect. (0x80070057)

Log: 'Application' Date/Time: 09/01/2020 8:03:57 PM
Type: Error Category: 0
Event: 257 Source: Microsoft-Windows-Defrag
The volume WINRE_DRV was not optimized because an error was encountered: The parameter is incorrect. (0x80070057)

Log: 'Application' Date/Time: 09/01/2020 8:03:47 PM
Type: Error Category: 0
Event: 257 Source: Microsoft-Windows-Defrag
The volume WINRE_DRV was not optimized because an error was encountered: The parameter is incorrect. (0x80070057)

Log: 'Application' Date/Time: 09/01/2020 9:50:09 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: AcroRd32.exe, version: 19.21.20061.33636, time stamp: 0x5df93f7c Faulting module name: ntdll.dll, version: 6.3.9600.18895, time stamp: 0x5a4b127e Exception code: 0xc0000005 Fault offset: 0x00004563 Faulting process id: 0x151c Faulting application start time: 0x01d5c6d1f8033ce7 Faulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 6b853eb1-32c5-11ea-8427-c03fd5964c89 Faulting package full name:  Faulting package-relative application ID:

Log: 'Application' Date/Time: 09/01/2020 9:28:36 AM
Type: Error Category: 3
Event: 7010 Source: Microsoft-Windows-Search
The index cannot be initialized.

Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)


Log: 'Application' Date/Time: 09/01/2020 9:28:36 AM
Type: Error Category: 3
Event: 3058 Source: Microsoft-Windows-Search
The application cannot be initialized.

Context: Windows Application

Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)


Log: 'Application' Date/Time: 09/01/2020 9:28:36 AM
Type: Error Category: 3
Event: 3028 Source: Microsoft-Windows-Search
The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)


Log: 'Application' Date/Time: 09/01/2020 9:28:36 AM
Type: Error Category: 3
Event: 3029 Source: Microsoft-Windows-Search
The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)


Log: 'Application' Date/Time: 09/01/2020 9:27:30 AM
Type: Error Category: 3
Event: 3057 Source: Microsoft-Windows-Search
The plug-in manager <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application

Details:
    (HRESULT : 0x8e5e0713) (0x8e5e0713)


Log: 'Application' Date/Time: 09/01/2020 9:27:30 AM
Type: Error Category: 1
Event: 7042 Source: Microsoft-Windows-Search
The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Details:
    The content index catalog is corrupt.   0xc0041801 (0xc0041801)


Log: 'Application' Date/Time: 09/01/2020 9:27:30 AM
Type: Error Category: 1
Event: 7040 Source: Microsoft-Windows-Search
The search service has detected corrupted data files in the index {id=4810 - enduser\mssearch2\search\ytrip\common\util\jetutil.cpp (204)}. The service will attempt to automatically correct this problem by rebuilding the index.

Details:
     0x8e5e0713 (0x8e5e0713)


Log: 'Application' Date/Time: 09/01/2020 9:25:36 AM
Type: Error Category: 0
Event: 1023 Source: Microsoft-Windows-Perflib
Windows cannot load the extensible counter DLL rdyboost. The first four bytes (DWORD) of the Data section contains the Windows error code.

Log: 'Application' Date/Time: 09/01/2020 9:25:35 AM
Type: Error Category: 0
Event: 1008 Source: Microsoft-Windows-Perflib
The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Log: 'Application' Date/Time: 08/01/2020 5:21:51 PM
Type: Error Category: 1
Event: 489 Source: ESENT
CCleaner64 (6608) An attempt to open the file "C:\Users\Steve9697\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Log: 'Application' Date/Time: 30/12/2019 7:55:04 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: 4kvideodownloader.exe, version: 4.10.1.3240, time stamp: 0x5de5319f Faulting module name: 4kvideodownloader.exe, version: 4.10.1.3240, time stamp: 0x5de5319f Exception code: 0xc0000005 Fault offset: 0x00000000005c07c1 Faulting process id: 0x1890 Faulting application start time: 0x01d5bf4af2649674 Faulting application path: C:\Program Files\4KDownload\4kvideodownloader\4kvideodownloader.exe Faulting module path: C:\Program Files\4KDownload\4kvideodownloader\4kvideodownloader.exe Report Id: 44fb92c1-2b3e-11ea-8425-c03fd5964c89 Faulting package full name:  Faulting package-relative application ID:

Log: 'Application' Date/Time: 28/12/2019 10:14:19 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program LiveComm.exe version 17.5.9600.22013 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.  Process ID: 1fbc  Start Time: 01d5bd6a84052fad  Termination Time: 4294967295  Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.22013_x64__8wekyb3d8bbwe\LiveComm.exe  Report Id: 6395fe8a-29bf-11ea-8425-c03fd5964c89  Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.22013_x64__8wekyb3d8bbwe  Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Log: 'Application' Date/Time: 22/12/2019 4:44:13 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: AVCFree.exe, version: 5.8.4.0, time stamp: 0x55fbbb73 Faulting module name: AVCFree.exe, version: 5.8.4.0, time stamp: 0x55fbbb73 Exception code: 0xc0000005 Fault offset: 0x0004a2e8 Faulting process id: 0x1c68 Faulting application start time: 0x01d5b89d6ea93ce5 Faulting application path: C:\Program Files (x86)\Anvsoft\Any Video Converter\AVCFree.exe Faulting module path: C:\Program Files (x86)\Anvsoft\Any Video Converter\AVCFree.exe Report Id: 485a1bba-24da-11ea-8425-c03fd5964c89 Faulting package full name:  Faulting package-relative application ID:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 13/01/2020 9:49:59 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <winrt://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The parameter is incorrect.  (HRESULT : 0x80070057) (0x80070057)


Log: 'Application' Date/Time: 12/01/2020 9:49:56 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <winrt://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The parameter is incorrect.  (HRESULT : 0x80070057) (0x80070057)


Log: 'Application' Date/Time: 11/01/2020 9:49:17 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <winrt://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The parameter is incorrect.  (HRESULT : 0x80070057) (0x80070057)


Log: 'Application' Date/Time: 10/01/2020 9:48:47 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <winrt://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The parameter is incorrect.  (HRESULT : 0x80070057) (0x80070057)


Log: 'Application' Date/Time: 09/01/2020 10:43:00 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <winrt://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The parameter is incorrect.  (HRESULT : 0x80070057) (0x80070057)


Log: 'Application' Date/Time: 08/01/2020 9:55:14 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <iehistory://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The filtering was stopped because of a user action, such as stopping the crawl.   (HRESULT : 0x80040d54) (0x80040d54)


Log: 'Application' Date/Time: 08/01/2020 4:14:50 AM
Type: Warning Category: 7
Event: 507 Source: ESENT
LiveComm (1580) C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\: A request to read from the file "C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\DBStore\livecomm.edb" at offset 16384 (0x0000000000004000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (20 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Log: 'Application' Date/Time: 04/01/2020 1:58:22 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <iehistory://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The filtering process has been terminated  (HRESULT : 0x80040db4) (0x80040db4)


Log: 'Application' Date/Time: 30/12/2019 11:33:41 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <iehistory://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The filtering process has been terminated  (HRESULT : 0x80040db4) (0x80040db4)


Log: 'Application' Date/Time: 28/12/2019 4:41:42 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <iehistory://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The filtering process has been terminated  (HRESULT : 0x80040db4) (0x80040db4)


Log: 'Application' Date/Time: 26/12/2019 11:37:54 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <iehistory://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The filtering process has been terminated  (HRESULT : 0x80040db4) (0x80040db4)


Log: 'Application' Date/Time: 26/12/2019 10:03:49 PM
Type: Warning Category: 1
Event: 532 Source: ESENT
LiveComm (5408) C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\: A request to read from the file "C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\DBStore\livecomm.edb" at offset 1458176 (0x0000000000164000) for 8192 (0x00002000) bytes has not completed for 36 second(s). This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Log: 'Application' Date/Time: 26/12/2019 10:03:49 PM
Type: Warning Category: 7
Event: 507 Source: ESENT
LiveComm (5408) C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\: A request to read from the file "C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\DBStore\livecomm.edb" at offset 1458176 (0x0000000000164000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (36 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Log: 'Application' Date/Time: 25/12/2019 11:10:54 AM
Type: Warning Category: 0
Event: 8303 Source: Microsoft-Windows-System-Restore
Scoping unsuccessful for shadowcopy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy26 with error 0x80070057.

Log: 'Application' Date/Time: 23/12/2019 8:31:16 PM
Type: Warning Category: 0
Event: 8303 Source: Microsoft-Windows-System-Restore
Scoping unsuccessful for shadowcopy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy26 with error 0x80070057.

Log: 'Application' Date/Time: 22/12/2019 1:50:56 PM
Type: Warning Category: 0
Event: 8303 Source: Microsoft-Windows-System-Restore
Scoping unsuccessful for shadowcopy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy26 with error 0x80070057.

Log: 'Application' Date/Time: 22/12/2019 7:54:16 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
Crawl could not be completed on content source <iehistory://{S-1-5-21-1307137307-3646667384-4218071605-1001}/>.

Context:  Application, SystemIndex Catalog

Details:
    The filtering process has been terminated  (HRESULT : 0x80040db4) (0x80040db4)


Log: 'Application' Date/Time: 21/12/2019 5:07:06 AM
Type: Warning Category: 7
Event: 507 Source: ESENT
LiveComm (968) C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\: A request to read from the file "C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\DBStore\livecomm.edb" at offset 1449984 (0x0000000000162000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (25 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Log: 'Application' Date/Time: 20/12/2019 11:20:15 PM
Type: Warning Category: 7
Event: 509 Source: ESENT
LiveComm (5232) C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\: A request to read from the file "C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\DBStore\livecomm.edb" at offset 24576 (0x0000000000006000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (24 seconds) to be serviced by the OS. In addition, 0 other I/O requests to this file have also taken an abnormally long time to be serviced since the last message regarding this problem was posted 9 seconds ago. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Log: 'Application' Date/Time: 20/12/2019 11:20:15 PM
Type: Warning Category: 7
Event: 507 Source: ESENT
LiveComm (5232) C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\: A request to read from the file "C:\Users\Steve9697\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\26f86b81201f499e\120712-0049\DBStore\livecomm.edb" at offset 16384 (0x0000000000004000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (16 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.


 


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#40
RKinner

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Do you have control of the router that provides your WiFi?  Might be able to make some improvements.

 

Can you attach

C:\Windows\Logs\DISM\dism.log

This is a hidden location so you have to tell Windows to let you see it:

 

http://www.howtogeek...-windows-vista/

 

 

That might help determine why DISM isn't cooperating tho I suppose if the WiFi were bad it might have problems.  It needs Background Intelligent Transfer Service (BITS) and Windows Update to work.  Both use the Internet.  Wouldn't hurt to check that they are running:

 

Search for

services.msc

hit Enter

Scroll down to Background Intelligent Transfer Service (BITS) .  Is it running?  If not will it start?

 

Also check Windows Update. 


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#41
aaaa44

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BITS is running.

 

I tried running DISM  again when my WiFi was working well and it completed.  I think it took much longer than twenty minutes, so maybe I concluded that it would not complete the first time because it was taking so long.

 

Windows Update History shows the last KB3000850 cumulative update was on 3/12/2015, and the KB2966828 update failed to install on 1/13/20 and 1/14/20.  These are the only three items listed in my Update History.  My Update History on my previous hard drive listed one failed update over and over which I believe was KB2966828.  On another thread of mine the tech told me that the update that kept failing to install should not be installed, so it did not matter that it was failing to install.  I have my updates set to update automatically, but I don't remember if  any updates installed successfully.  I only remember that one update failing to install over and over.

 

My landlord will return from vacation in two weeks.  I'll ask him then if I can have access to the router.   

Attached Files

  • Attached File  dism.log   61.19KB   14 downloads

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#42
RKinner

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Glad DISM finally worked.

 

Let's see if there is anything that can be done about the WiFi:

 

Download inssider

http://www.techspot....6-inssider.html
Double click to install it. Then run it by right click and Run As Admin.

It will show you a graph in the bottom left that has your signal in blue and competing signals in orange and yellow.  It may also recommend a different channel which might have less interference.

Moving to a different channel  with less interference (by logging on to your router) can drastically improve performance.  Most routers claim to automatically choose the best channel, however, that never seems to work so it's best to manually select the channel with the least interference.

 

Not all WiFi transceivers are the same.  If you are willing to use a USB Wifi adapter with antennae you can sometimes see a big difference.  They are not that expensive.  I have one I bought for $10.  Also a lot depends on the distance from the router.  If the router is close to one end of your apartment and your PC at the other then something like a WiFi extender might help.  These are a bit more: $20 and up.


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#43
aaaa44

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I currently use the Belkin Dual-Band Wireless Range Extender Model:F9K1106v1.  I have moved it to different locations and recorded its signal strength at each location with a software program that I don't remember the name of, so I know what the best locations are.  The router is upstairs, and there is an extender plugged into an outlet directly downstairs from the router.  Should I use a transceiver also?  If so, which one would you recommend?  I don't mind paying quite a bit if it will make a significant improvement.

 

Inssider does not recommend any channel.  One SSID of the six listed does not have a name.  The unnamed SSID and Netgear73exteneded had the strongest or second strongest signal for the entire time I watched them.  I have always used either Netgear73 or Netgear73extened.  I always use Netgear73extened unless it's not working well on my computer at which time I choose Netgear73.  Netgear73extened is weak at times probably when at least one other person is using it.  Netgear73 currently has the weakest or second weakest signal as shown in Inssider.  i don't believe that Netgear73 ever has a strong signal. 

 

I am only able to use either Netgear73 or Netgear73extened currently because the named SSIDs are already taken, and I would need to log into the router in order to use the unnamed channel, correct?

 

All of the SSIDs or channels are listed in the 2.4 GHz band box in Inssider, but the Belkin Setup lists several channels as 5GHz.  Isn't 5GHz better?   Both Netgear73 and Netgear73extened are always listed as 5GHz and 2.4GHz in Belkin Setup, and I believe the 5GHz versions of both always or usually show a stronger signal in Belkin Setup.


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#44
RKinner

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You might look into a power line extender pair.  I use a TP-Link AV600.  One end plugs into the wall near the router and you connect a cable between it and the router.  The other end plugs into the wall near your PC.  Mine works great until it doesn't then I just unplug it and it resets and works for a while.  (It also seems to come back on its own but it takes a bit longer)  I think there is some interference like the motor in the fridge that causes it to break lock.  I had another set from Netgear that had the same problem.

 

Supposedly the 5 has shorter range but higher bandwidth than the 2.4.  Might have less interference tho.


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#45
aaaa44

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If I don't choose a power line extender pair should I try a USB WiFi adapter with antennae?


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