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Laptop Slow

Started by Hari Prahlad , Dec 12 2019 05:34 AM

Slow Startup Slow Shut down Hangs

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#46
RKinner

Posted 20 December 2019 - 02:14 PM

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I think that helped.

What does Latency Monitor say now? Just the main report.

I've come down with something too. Expect it's a noro-virus like they get on cruise ships. What we used to call the two pot disease since the vomiting and diarrhea seem to come at the same time.

Feeling a bit better now but expect delays

#47
Hari Prahlad

Posted 20 December 2019 - 08:22 PM

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301 posts

I think that helped.

What does Latency Monitor say now? Just the main report.

I've come down with something too. Expect it's a noro-virus like they get on cruise ships. What we used to call the two pot disease since the vomiting and diarrhea seem to come at the same time.

Feeling a bit better now but expect delays

Take care of your health. I can wait. Here's the LatMon Main report.

Attached Files

LatMon Main.txt 8.78KB 198 downloads

#48
RKinner

Posted 20 December 2019 - 09:37 PM

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Try WhySoSlow:

The Download is on

http://www.resplendence.com/downloads

Look under System Monitoring Tools for WhySoSlow 1.0 then click on

Download free home edition

Save the file then right click and Run As Admin. Follow the prompts. Let it run for a minute (watch the Time Running indication at the bottom) then hit Analyze

Then when a new window appears hit Analyze again. Once the report appears scroll down and see if it complains about anything. You can Save the report but it saves as WhySoSlowOutput.htm which the forum won't let you attach. You can either zip it up or rename it to WhySoSlowOutput.txt then attach it.

#49
Hari Prahlad

Posted 20 December 2019 - 11:18 PM

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301 posts

Unable to make attachment of TXT file.

Doing a cut and paste job here.

"<hr>WhySoSlow v1.51 Analysis Report<hr> 
WhySoSlow has been analyzing your system. 
To obtain technical support visit <a href="http://www.resplendence.com/support"target="_blank">www.resplendence.com/support</a> 
<a href="https://www.resplend...1&edition=home"target="_blank">Click here to check if you have the latest version or if an update is available. </a> 
<hr>Home Edition Notice<hr> 
NOTE: This version of WhySoSlow is strictly licensed for use at home only. If you wish this software at work or in any commercial environment then you should purchase the Professional Edition. 
 
 
 
<hr>System Information<hr> 
 
Computer name: PINKYPC 
OS version: Windows 10 , 10.0, build: 18363 (x64) 
Hardware: Aspire E5-573, Acer, ZORO_BH 
CPU: GenuineIntel Intel® Core™ i3-5005U CPU @ 2.00GHz 
Logical processors: 4 
Processor groups: 1 
RAM: 4016 MB total 
 
 
 
<table border="0" width="100%"><tr><td colspan="2"><hr></td></tr><tr><td width="40"><img src="file://C:\Program Files\WhySoSlow\whysoslow32_imggood.gif" width="32" height="32" align="left" hspace="0"></td><td>CPU Speed</td></tr><tr><td colspan="2"><hr></td></tr></table>
Your CPU speed ranged between 900 Mhz and 2000 MHz. The advertised clock speed of your processor is 2000 MHz. 
 
Your main processor was running at its advertised clock speed only. Your CPUs do not appear to be throttled down. <a href="http://www.resplende..._help_cpuspeed"target="_blank">More info..</a> 
 
 
 
<table border="0" width="100%"><tr><td colspan="2"><hr></td></tr><tr><td width="40"><img src="file://C:\Program Files\WhySoSlow\whysoslow32_imgexcellent.gif" width="32" height="32" align="left" hspace="0"></td><td>CPU Temperature</td></tr><tr><td colspan="2"><hr></td></tr></table>
Your CPU temperature ranged between 39 °C and 45 °C (equal to 102 °F - 113 °F) during the tests. 
Your processors are running cool. <a href="http://www.resplende...w_help_cputemp"target="_blank">More info..</a> 
 
 
 
<table border="0" width="100%"><tr><td colspan="2"><hr></td></tr><tr><td width="40"><img src="file://C:\Program Files\WhySoSlow\whysoslow32_imggood.gif" width="32" height="32" align="left" hspace="0"></td><td>CPU Load</td></tr><tr><td colspan="2"><hr></td></tr></table>
While the test was idle, your CPU usage ranged from 19.3% to 36.7%. Your processor's resources do not appear to be used heavily. <a href="http://www.resplende...w_help_cpuload"target="_blank">More info..</a> 
 
 
 
<table border="0" width="100%"><tr><td colspan="2"><hr></td></tr><tr><td width="40"><img src="file://C:\Program Files\WhySoSlow\whysoslow32_imgfair.gif" width="32" height="32" align="left" hspace="0"></td><td>Memory Load</td></tr><tr><td colspan="2"><hr></td></tr></table>
The amount of RAM used by your system while the test was running ranged from 48.1% to 51.2%. <a href="http://www.resplende...w_help_memload"target="_blank">More info..</a> 
 
 
 
<table border="0" width="100%"><tr><td colspan="2"><hr></td></tr><tr><td width="40"><img src="file://C:\Program Files\WhySoSlow\whysoslow32_imgexcellent.gif" width="32" height="32" align="left" hspace="0"></td><td>Paging Information</td></tr><tr><td colspan="2"><hr></td></tr></table>
During the test hard pagefaults ranged from 0.0 to 35.1 pagefaults per second. The values reported are considered excellent. <a href="http://www.resplende...hardpagefaults"target="_blank">More info..</a> 
 
 
 
<table border="0" width="100%"><tr><td colspan="2"><hr></td></tr><tr><td width="40"><img src="file://C:\Program Files\WhySoSlow\whysoslow32_imgexcellent.gif" width="32" height="32" align="left" hspace="0"></td><td>Application responsiveness</td></tr><tr><td colspan="2"><hr></td></tr></table>
The highest application responsiveness on your system was measured at 4.831 ms. This value is considered critical, your system does not appear responsive. However your kernel responsiveness is not considered poor, the problem may be caused by too many tasks running. <a href="http://www.resplende...responsiveness"target="_blank">More info..</a> 
 
 
 
<table border="0" width="100%"><tr><td colspan="2"><hr></td></tr><tr><td width="40"><img src="file://C:\Program Files\WhySoSlow\whysoslow32_imgexcellent.gif" width="32" height="32" align="left" hspace="0"></td><td>Kernel latencies and real-time capabilities</td></tr><tr><td colspan="2"><hr></td></tr></table>
The highest kernel responsiveness on your system was measured at 0.049 ms. This value is considered excellent. There do not appear to be drivers causing your system to be unsuitable for real-time processing capabilities. <a href="http://www.resplende...responsiveness"target="_blank">More info..</a> 
 
 
 
<table border="0" width="100%"><tr><td colspan="2"><hr></td></tr><tr><td width="40"><img src="file://C:\Program Files\WhySoSlow\whysoslow32_imgpoor.gif" width="32" height="32" align="left" hspace="0"></td><td>BIOS and chipset behavior</td></tr><tr><td colspan="2"><hr></td></tr></table>
The highest measured SM BIOS interrupt or other stall was 167 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior. <a href="http://www.resplende...oslow_help_smm"target="_blank">More info..</a> 
 
 
 
<hr>Conclusion<hr> 
Your system has been analyzed. Your system appears to be running fine. 
No problems were found. 
 
 
 
Report generated on 12/21/2019 10:42:49 
 
 
 

"

#50
RKinner

Posted 21 December 2019 - 04:37 AM

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24,625 posts

Let's see if we can stop

esrv_svc.exe 0.08 1,01,152 K 1,13,516 K 5412 Intel® System Usage Report (Verified) Intel® Software Development Products

This is just Intel talking to its mothership about who knows what. Rumor has it that there is a service we can stop:

The “Intel System Usage Report Service” or more accurately:
Intel® System Usage Report Service SystemUsageReportSvc_QUEENCREEK
from: “C:\Program Files\Intel\SUR\QUEENCREEK\SurSvc.exe”
is a service you can stop and switch to “disabled”.

Start, Run (or [Win]+[R]),
services.msc
[Enter]

look for the name above,
right click, “stop”,
choose properties and disable.

you can always bring it back to “automatic” (no need to start it yourself)

After you stop the service run Process Explorer again to make sure it stopped. Then see if Latency Monitor shows fewer Pagefaults.

Feeling better today. Still have a low grade fever but was able to keep down some soup last night.

#51
Hari Prahlad

Posted 21 December 2019 - 06:03 AM

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301 posts

Did as directed.

PS. A glass of hot milk with a pinch of turmeric powder mixed in it works wonders.

Attached Files

LatMonMain.txt 8.78KB 195 downloads
LatMon Hard Pagefaults.txt 8.78KB 175 downloads
LatMon DPC.txt 8.47KB 176 downloads

#52
RKinner

Posted 21 December 2019 - 06:10 AM

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24,625 posts

All three attachments are the same.

#53
RKinner

Posted 21 December 2019 - 06:46 AM

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Can you bring up FRST and put mdm.exe in the Search Box then hit

Search Files

You will get one file please post.

Repeat but hit Search Registry.

I do not have mdm.exe on my Win 10 so I'm curious what it is doing on yours

#54
Hari Prahlad

Posted 21 December 2019 - 06:52 PM

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FRST logs as requested.

Attached Files

FRSTSearchFiles.txt 437bytes 195 downloads
FRSTSearchReg.txt 3.03KB 178 downloads

#55
RKinner

Posted 21 December 2019 - 07:49 PM

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Your mdm.exe starts as a service and probably came from Visual Studios or from some program written (poorly) in Visual Studio.

Let's use a fixlist to check the file with virustotal.com and also to turn off the service.

Download the attached fixlist.txt to the same location as FRST

fixlist.txt 408bytes 312 downloads

Run FRST and press Fix
A fix log will be generated please post that

Reboot if the fix doesn't reboot it for you

Run FRST again as before. Make sure Addition.txt is checked and hit Scan. Post both logs.

Tell me if you get an error or some program stops working.

#56
Hari Prahlad

Posted 21 December 2019 - 08:19 PM

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301 posts

Your mdm.exe starts as a service and probably came from Visual Studios or from some program written (poorly) in Visual Studio.

Let's use a fixlist to check the file with virustotal.com and also to turn off the service.

Download the attached fixlist.txt to the same location as FRST

<script pagespeed_no_defer="" type="text/javascript">//=d.offsetWidth&&0>=d.offsetHeight)a=!1;else{c=d.getBoundingClientRect();var f=document.body;a=c.top+("pageYOffset"in window? window.pageYOffset:(document.documentElement||f.parentNode||f).scrollTop);c=c.left+("pageXOffset"in window?window.pageXOffset:(document.documentElement||f.parentNode||f).scrollLeft);f=a.toString()+","+c;b.b.hasOwnProperty(f)?a=!1:(b.b[f]=!0,a=a<=b.e.height&&c<=b.e.width)}a&&(b.a.push(e),b.d[e]=!0)};p.prototype.checkImageForCriticality=function(b){b.getBoundingClientRect&&q(this,b)};h("pagespeed.CriticalImages.checkImageForCriticality",function(b){n.checkImageForCriticality(b)}); h("pagespeed.CriticalImages.checkCriticalImages",function(){r(n)}); var r=function(b){b.b={};for(var d=["IMG","INPUT"],a=[],c=0;c=a.length+e.length&&(a+=e)}b.g&&(e="&rd="+encodeURIComponent(JSON.stringify(s())),131072>=a.length+e.length&&(a+=e),d=!0);t=a;if(d){c=b.f;b=b.h;var f; if(window.XMLHttpRequest)f=new XMLHttpRequest;else if(window.ActiveXObject)try{f=new ActiveXObject("Msxml2.XMLHTTP")}catch(k){try{f=new ActiveXObject("Microsoft.XMLHTTP")}catch(u){}}f&&(f.open("POST",c+(-1==c.indexOf("?")?"?":"&")+"url="+encodeURIComponent(b)),f.setRequestHeader("Content-Type","application/x-www-form-urlencoded"),f.send(a))}}},s=function(){var b={},d=document.getElementsByTagName("IMG");if(0==d.length)return{};var a=d[0];if(!("naturalWidth"in a&&"naturalHeight"in a))return{};for(var c= 0;a=d[c];++c){var e=a.getAttribute("pagespeed_url_hash");e&&(!(e in b)&&0=b[e].k&&a.height>=b[e].j)&&(b[e]={rw:a.width,rh:a.height,ow:a.naturalWidth,oh:a.naturalHeight})}return b},t="";h("pagespeed.CriticalImages.getBeaconData",function(){return t});h("pagespeed.CriticalImages.Run",function(b,d,a,c,e,f){var k=new p(b,d,a,e,f);n=k;c&&m(function(){window.setTimeout(function(){r(k)},0)})});})(); pagespeed.CriticalImages.Run('/mod_pagespeed_beacon','http://www.geekstogo.com/forum/index.php?s=e7ecbf7c1fd506df7c557585cd2b3738&app=forums&module=ajax§ion=topics&do=quote&t=374212&p=2643879&md5check=885b11e7f8bdf651d99ed30fa759359b&isRte=1,mKmPV3o1Px,true,true,w_9OQhvxVFU');//]]></script> fixlist.txt

Run FRST and press Fix
A fix log will be generated please post that

Reboot if the fix doesn't reboot it for you

Run FRST again as before. Make sure Addition.txt is checked and hit Scan. Post both logs.&&0

Tell me if you get an error or some program stops working.

I didn't get any errors. Here are the logs.

Attached Files

Fixlog.txt 1.27KB 171 downloads
FRST.txt 96.15KB 195 downloads
Addition.txt 19.67KB 192 downloads

#57
RKinner

Posted 21 December 2019 - 10:20 PM

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I left out a colon on the last fixit. Let's do it by hand:

Open an Elevated Command Prompt (admin)

Type:

sc  stop  mdm

hit Enter

then

sc  config  mdm  start= Disable

hit Enter

Did it give you an error for either command?

#58
Hari Prahlad

Posted 21 December 2019 - 11:01 PM

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301 posts

Are these okay?

Attached Thumbnails

#59
RKinner

Posted 21 December 2019 - 11:16 PM

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First one is good. second one apparently now needs "disabled" instead of "disable".

Try again.

sc config mdm start= disabled

#60
Hari Prahlad

Posted 21 December 2019 - 11:35 PM

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This okay?

Attached Thumbnails

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