Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

transferring photos from digital picture frame


  • Please log in to reply

#1
bigdogalex

bigdogalex

    Member

  • Member
  • PipPip
  • 81 posts

I have an older Pandigital Photo Frame that i put pictures on years ago - they are now on  the internal  drive. Is there any way to retrieve the pictures to a PC? There are two USB ports -one labeled Host and other Micro. I have hooked them both up to my PC and Windows does not recognize the device using either port. 

Thanks in advance for any info

Marge


  • 0

Advertisements


#2
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,273 posts

Gday.

You can create backup copies of your pictures for safekeeping. Just copy them from your digital frame to your computer.
You should back up files:
 
On a regular basis to safeguard pictures that are precious to you
Using an optional accessory USB cable U-5A, connect your frame to the computer. For details, see your Extended User Guide.
The frame appears as a drive on your computer desktop. 
*if it does not appear, open disc management and it should be there as a drive)
On your computer, drag and drop JPG files (your pictures) or folders from the frame to a meaningful place on your computer< I would create a new folder.
The pictures are copied to your computer.
NOTE: Do not copy the folder called "dbbd." (The dbbd folder is created on your frame after a firmware upgrade.)
When you're finished copying, turn off the frame.
Disconnect the USB cable, then turn on the frame.

  • 0

#3
bigdogalex

bigdogalex

    Member

  • Topic Starter
  • Member
  • PipPip
  • 81 posts

Sorry I didn't get back to  you - I had emergency Gall bladder surgery.

I tried  what you told me to do - my PC didn't recognize the picture frame. I checked both file explored and disk management and nothing there. I have a Dell PC and am using Windows10. If I could find a ord with a USB adaptor on one end, do you think it would show up then? I used the cord that came with it - USB on one end and a mini adapter on the other

Marge


  • 0

#4
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,273 posts

Not a problem.   I hope you have fully recovered.

It possible that the picture frame software needs to installed on the PC before it can be recognised.

 

 

Do you have the original CD containing the software?

On the linked site, see if your model is listed.   > http://camera.manual...oduct_list.html


  • 0

#5
bigdogalex

bigdogalex

    Member

  • Topic Starter
  • Member
  • PipPip
  • 81 posts

I have the original User Guide. It doesn't list a CD in the "package included" list. I went to the link you provided and my model isn't listed [DPF 70-2]  It actually says "no computer needed". I don't remember ever needing to install anything.


  • 0

#6
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,273 posts

Thanks for the update.

Please take and upload two screen shots Of device manager.

 

1.   Without the picture frame connected, > open device manager, > take a screenshot and save to the desktop > close device manager.

2.   Connect the picture frame, > open device manager, > take a screenshot and save to the desktop., > close device manager.

 

Incluse the screen shots in your next reply. 


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP