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transferring photos from digital picture frame

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I have an older Pandigital Photo Frame that i put pictures on years ago - they are now on  the internal  drive. Is there any way to retrieve the pictures to a PC? There are two USB ports -one labeled Host and other Micro. I have hooked them both up to my PC and Windows does not recognize the device using either port. 

Thanks in advance for any info


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You can create backup copies of your pictures for safekeeping. Just copy them from your digital frame to your computer.
You should back up files:
On a regular basis to safeguard pictures that are precious to you
Using an optional accessory USB cable U-5A, connect your frame to the computer. For details, see your Extended User Guide.
The frame appears as a drive on your computer desktop. 
*if it does not appear, open disc management and it should be there as a drive)
On your computer, drag and drop JPG files (your pictures) or folders from the frame to a meaningful place on your computer< I would create a new folder.
The pictures are copied to your computer.
NOTE: Do not copy the folder called "dbbd." (The dbbd folder is created on your frame after a firmware upgrade.)
When you're finished copying, turn off the frame.
Disconnect the USB cable, then turn on the frame.

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