Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Missing tray icons


  • Please log in to reply

#1
Friedrich Schnellinger

Friedrich Schnellinger

    New Member

  • Member
  • Pip
  • 7 posts

Hello.

 

I'm having problems with my Windows 7 Ultimate x64 Service Pack 1, some tray icons have disappeared but still can see the place where they should be, these are the network, bluetooth and some other icon. Also, I can see the audio icon but it won't do nothing if I click it.

 

How did  this happen?

 

Well, I'm having performance problems with this PC (Intel Learning Series mini-laptop) specifically when playing games, the games go slow-normal-slow-normal-slow-normal and so on, they don't run at full lag or full speed, they run like 0,50sec slow then 0,50sec normal *EVEN* at 640x480 with all settings low (This PC's resolution is 1366x768).

 

I've reinstalled windows several times and still getting the same result. I use Intel's updated drivers (15.33.48.5069) Release Date: May 15, 2019

 

Then I decided to flash the BIOS, the flash app for Windows didn't work, I think it said the BIOS is newer than the one I wanted to install. Then I shut down the PC and turned back on the next day and that's where I noticed the missing icons.

 

How do bring back these tray icons?

 

Edit: Driver details, screenshot

Attached Thumbnails

  • 2019-12-27 03_37_49-Greenshot.jpg

Edited by Friedrich Schnellinger, 27 December 2019 - 04:15 AM.

  • 0

Advertisements


#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 22,336 posts
  • MVP

Does it happen with a different user?  Try creating a new user then login as the new user:

 

https://www.webucato...t-windows-7.cfm

 

Also let's see if there are any clues in the event logs:

 


1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)


 


  • 0

#3
Friedrich Schnellinger

Friedrich Schnellinger

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
-The app you provided won't run because "It has not been coded for your language (Spanish)"
 
 
 
-I created a new standard account and logged in, it had all the missing icons, so logged out and back to my account and all the icons were there, then I went to the control panel and deleted the standard account and rebooted the PC, the icons are still there, it looks like it's solved.
 
 
 
Do you have any suggestions about this weird lag issue?

  • 0

#4
RKinner

RKinner

    Malware Expert

  • Expert
  • 22,336 posts
  • MVP

Get Process Explorer

https://live.sysinte...com/procexp.exe

Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

Wait a full minute then:

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.


Copy the next 2 lines:

TASKLIST /SVC  > \junk.txt
notepad \junk.txt

Open an Elevated Command Prompt:
Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
Win 8: http://www.eightforu...indows-8-a.html
win 10: http://www.howtogeek...-in-windows-10/

Right click and Paste (or Edit then Paste) and the copied lines should appear.
Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply.


Get the free version of Speccy:

http://www.filehippo...ownload_speccy/ 

(Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  
Download, Save and Install it.  Tell it you do not need CCLEANER.    Run Speccy.  When it finishes (the little icon in the bottom left will stop moving),
File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  
(It will be near the top,  10-20  lines down.) Save the file.  Attach the file to your next post.  Attaching the log is the best option as it is too big for the forum.  Attaching is a multi step process.

First click on More Reply Options
Then scroll down to where you see
Choose File and click on it.  Point it at the file and hit Open.
Now click on Attach this file.


Latency Monitor:

Go to

http://www.resplendence.com/downloads

Scroll down to

System Monitoring Tools

and then find

LatencyMon 6.70 (or it may be a higher number if they update)

Click on Download free home edition

Save it then right click and Run As Admin.  It will install and then start the program.  
It will tell you to click on the Start button but there isn't one.  
Instead click on the green arrowhead (looks like a Play button).   Let it run for at least 20 seconds.  Then hit the red box to stop it.

Edit, Copy Report text to Clipboard then move to a REPLY and Ctrl + v to paste the text into a reply.


  • 0

#5
Friedrich Schnellinger

Friedrich Schnellinger

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts

Sorry for the late reply, I had the computer busy. The taskbar icons problem is back, so I logged out and back in,  the icons were there but then a few seconds later some disappeared. I can't run the event viewer program because "It has not been coded for your language (Spanish)

 

Here's the Process Explorer log:

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
System Idle Process    81.37    0 K    24 K    0            
procexp64.exe    11.93    26.980 K    48.600 K    3340    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
Interrupts    2.01    0 K    0 K    n/a    Hardware Interrupts and DPCs        
dwm.exe    1.82    27.908 K    31.004 K    2008    Administrador de ventanas del escritorio    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    1.03    2.392 K    17.964 K    648    Proceso en tiempo de ejecución del cliente-servidor    Microsoft Corporation    (Verified) Microsoft Windows
System    0.80    244 K    876 K    4            
explorer.exe    0.43    29.216 K    40.016 K    512    Explorador de Windows    Microsoft Corporation    (Verified) Microsoft Windows
PSANHost.exe    0.32    66.752 K    12.688 K    2400    Application Host Service    Panda Security, S.L.    (Verified) Panda Security S.L.
svchost.exe    0.11    83.256 K    83.756 K    1212    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.09    17.972 K    26.612 K    1256    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.02    4.012 K    7.552 K    992    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
AgentSvc.exe    0.01    5.332 K    11.504 K    2120    Agent Service    Panda Security, S.L.    (Verified) Panda Security S.L
SearchIndexer.exe    0.01    26.836 K    16.704 K    3292    Indizador de Microsoft Windows Search    Microsoft Corporation    (Verified) Microsoft Windows
services.exe    0.01    5.952 K    6.916 K    704    Aplicación de servicios y controlador    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.01    11.448 K    29.072 K    1240    Servicio de uso compartido de red del Reproductor de Windows Media    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    8.644 K    13.184 K    1404    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    13.240 K    10.044 K    1552    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
SearchProtocolHost.exe    < 0.01    2.144 K    5.556 K    3880    Microsoft Windows Search Protocol Host    Microsoft Corporation    (Verified) Microsoft Windows
SearchProtocolHost.exe    < 0.01    3.484 K    6.760 K    3992    Microsoft Windows Search Protocol Host    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    < 0.01    2.440 K    4.048 K    516    Proceso en tiempo de ejecución del cliente-servidor    Microsoft Corporation    (Verified) Microsoft Windows
WUDFHost.exe        2.020 K    4.092 K    3808    Windows Driver Foundation - proceso host del marco de controlador de modo usuario    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe        6.232 K    10.040 K    2948    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe        2.776 K    6.312 K    3056    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
wlanext.exe        1.932 K    4.384 K    1676    Marco de extensibilidad de LAN inalámbrica 802.11 de Windows    Microsoft Corporation    (Verified) Microsoft Windows
WINWORD.EXE        23.956 K    54.164 K    4056    Microsoft Word    Microsoft Corporation    (Verified) Microsoft Corporation
winlogon.exe        2.760 K    5.348 K    736    Aplicación de inicio de sesión de Windows    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1.484 K    3.768 K    636    Aplicación de inicio de Windows    Microsoft Corporation    (Verified) Microsoft Windows
TeraCopyService.exe        2.484 K    2.776 K    416    TeraCopy Service    Code Sector    (Verified) Code Sector
taskhost.exe        3.068 K    6.216 K    1936    Proceso de host para tareas de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        6.492 K    13.128 K    4028    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        12.184 K    12.548 K    1752    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3.800 K    7.024 K    1068    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        17.836 K    14.080 K    1156    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1.748 K    4.608 K    2300    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1.688 K    4.048 K    3592    Proceso host para los servicios de Windows    Microsoft Corporation    (Verified) Microsoft Windows
ssn.exe        8.328 K    9.508 K    2212    Simple Sticky Notes                                             Simnet Ltd.                                                     (Verified) Simnet Bilgisayar Yazilim Hiz. San. ve Tic. Ltd. Sti.
sppsvc.exe        2.448 K    7.848 K    2660    Servicio de plataforma de protección de software de Microsoft    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6.472 K    11.228 K    1892    Aplicación de subsistema de cola    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        436 K    1.000 K    356    Administrador de sesión de Windows    Microsoft Corporation    (Verified) Microsoft Windows
SearchFilterHost.exe        5.052 K    8.696 K    3896    Microsoft Windows Search Filter Host    Microsoft Corporation    (Verified) Microsoft Windows
PSUAService.exe        9.364 K    4.400 K    2200    PSUAService    Panda Security, S.L.    (Verified) Panda Security S.L.
PSUAMain.exe        11.412 K    5.888 K    2344    AV Console    Panda Security, S.L.    (Verified) Panda Security S.L.
procexp.exe        2.276 K    7.328 K    4048    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
PresentationFontCache.exe        28.256 K    10.236 K    3524    PresentationFontCache.exe    Microsoft Corporation    (Verified) Microsoft Corporation
OSPPSVC.EXE        2.840 K    10.456 K    3476    Microsoft Office Software Protection Platform Service    Microsoft Corporation    (Verified) Microsoft Corporation
lsm.exe        2.364 K    3.692 K    792    Servicio de administrador de sesión local    Microsoft Corporation    (Verified) Microsoft Windows
lsass.exe        3.544 K    7.688 K    748    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
igfxHK.exe        4.664 K    7.024 K    3784    igfxHK Module    Intel Corporation    (Verified) Intel® pGFX
igfxEM.exe        5.692 K    8.544 K    3776    igfxEM Module    Intel Corporation    (Verified) Intel® pGFX
igfxCUIService.exe        2.216 K    5.896 K    1464    igfxCUIService Module    Intel Corporation    (Verified) Intel® pGFX
HWDeviceService64.exe        1.940 K    5.264 K    2232    DCSHOST        (Verified) HUAWEI Technologies Co.
Greenshot.exe        28.792 K    24.772 K    2128    Greenshot    Greenshot    (No hay ninguna firma presente en el sujeto) Greenshot
DTShellHlp.exe        6.872 K    10.212 K    2136    DAEMON Tools Shell Extensions Helper    DT Soft Ltd    (Verified) Disc Soft Ltd
DCSHelper.exe        1.568 K    6.140 K    3632    DataCardMonitor MFC Application    Huawei Technologies Co., Ltd.    (Verified) HUAWEI Technologies Co.
conhost.exe        884 K    2.148 K    1684    Host de ventana de consola    Microsoft Corporation    (Verified) Microsoft Windows
audiodg.exe        18.940 K    12.524 K    1332    Aislamiento de gráficos de dispositivo de audio de Windows     Microsoft Corporation    (Verified) Microsoft Windows
ACService.exe        1.208 K    3.564 K    1932    ArcSoft Connect Service    ArcSoft Inc.    (Verified) ArcSoft

 

Here's the junk.txt file:

 

Nombre de imagen               PID Servicios                                    
========================= ======== =============================================
System Idle Process              0 N/D                                          
System                           4 N/D                                          
smss.exe                       356 N/D                                          
csrss.exe                      516 N/D                                          
wininit.exe                    636 N/D                                          
csrss.exe                      648 N/D                                          
services.exe                   704 N/D                                          
winlogon.exe                   736 N/D                                          
lsass.exe                      748 KeyIso, SamSs                                
lsm.exe                        792 N/D                                          
svchost.exe                    992 DcomLaunch, PlugPlay, Power                  
TeraCopyService.exe            416 TeraCopyService                              
svchost.exe                   1068 RpcEptMapper, RpcSs                          
svchost.exe                   1156 AudioSrv, Dhcp, eventlog, lmhosts, wscsvc    
svchost.exe                   1212 AudioEndpointBuilder, CscService, Netman,    
                                   PcaSvc, SysMain, TrkWks, UxSms,              
                                   WdiSystemHost, Wlansvc, WPDBusEnum, wudfsvc  
svchost.exe                   1256 AeLookupSvc, BITS, EapHost, gpsvc, iphlpsvc,
                                   LanmanServer, ProfSvc, RasMan, Schedule,     
                                   SENS, ShellHWDetection, Themes, Winmgmt      
svchost.exe                   1404 EventSystem, fdPHost, netprofm, nsi,         
                                   SstpSvc, WdiServiceHost                      
igfxCUIService.exe            1464 igfxCUIService1.0.0.0                        
svchost.exe                   1552 CryptSvc, Dnscache, LanmanWorkstation,       
                                   NlaSvc, TapiSrv                              
wlanext.exe                   1676 N/D                                          
conhost.exe                   1684 N/D                                          
svchost.exe                   1752 BFE, DPS, MpsSvc, WwanSvc                    
spoolsv.exe                   1892 Spooler                                      
taskhost.exe                  1936 N/D                                          
dwm.exe                       2008 N/D                                          
explorer.exe                   512 N/D                                          
ACService.exe                 1932 ACDaemon                                     
AgentSvc.exe                  2120 PandaAgent                                   
Greenshot.exe                 2128 N/D                                          
DTShellHlp.exe                2136 N/D                                          
PSUAService.exe               2200 PSUAService                                  
ssn.exe                       2212 N/D                                          
svchost.exe                   2300 stisvc                                       
PSANHost.exe                  2400 NanoServiceMain                              
WmiPrvSE.exe                  2948 N/D                                          
SearchIndexer.exe             3292 WSearch                                      
PresentationFontCache.exe     3524 FontCache3.0.0.0                             
svchost.exe                   3592 bthserv                                      
igfxEM.exe                    3776 N/D                                          
igfxHK.exe                    3784 N/D                                          
WUDFHost.exe                  3808 N/D                                          
WINWORD.EXE                   4056 N/D                                          
OSPPSVC.EXE                   3476 osppsvc                                      
procexp.exe                   4048 N/D                                          
procexp64.exe                 3340 N/D                                          
WmiPrvSE.exe                  3056 N/D                                          
svchost.exe                   4028 FontCache, SSDPSRV, upnphost, wcncsvc        
HWDeviceService64.exe         2232 HWDeviceService64.exe                        
DCSHelper.exe                 3632 N/D                                          
sppsvc.exe                    2660 sppsvc                                       
wmpnetwk.exe                  1240 WMPNetworkSvc                                
cmd.exe                       3884 N/D                                          
conhost.exe                   1348 N/D                                          
tasklist.exe                  1912 N/D                                          
 

 

And the Latency monitor log:

 

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for  0:13:45  (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        EF10MI2
OS version:                                           Windows 7 Service Pack 1 , 6.1, build: 7601 (x64)
Hardware:                                             Intel powered classmate PC, Intel Corporation
CPU:                                                  GenuineIntel Intel® Celeron® CPU N2805 @ 1.46GHz
Logical processors:                                   2
Processor groups:                                     1
RAM:                                                  1925 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   1466 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   21338,864520
Average measured interrupt to process latency (µs):   12,760995

Highest measured interrupt to DPC latency (µs):       453,097434
Average measured interrupt to DPC latency (µs):       4,478080


_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              103,517053
Driver with highest ISR routine execution time:       ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Highest reported total ISR routine time (%):          0,081086
Driver with highest ISR total time:                   ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Total time spent in ISRs (%)                          0,093177

ISR count (execution time <250 µs):                   145494
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              287,208049
Driver with highest DPC routine execution time:       USBPORT.SYS - Controlador de puertos USB 1.1 y 2.0, Microsoft Corporation

Highest reported total DPC routine time (%):          0,105527
Driver with highest DPC total execution time:         ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Total time spent in DPCs (%)                          0,226459

DPC count (execution time <250 µs):                   309236
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                2
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count:                 greenshot.exe

Total number of hard pagefaults                       281
Hard pagefault count of hardest hit process:          138
Number of processes hit:                              9


_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       17,065434
CPU 0 ISR highest execution time (µs):                103,517053
CPU 0 ISR total execution time (s):                   1,537591
CPU 0 ISR count:                                      145494
CPU 0 DPC highest execution time (µs):                287,208049
CPU 0 DPC total execution time (s):                   3,284501
CPU 0 DPC count:                                      243154
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       1,929957
CPU 1 ISR highest execution time (µs):                0,0
CPU 1 ISR total execution time (s):                   0,0
CPU 1 ISR count:                                      0
CPU 1 DPC highest execution time (µs):                105,648022
CPU 1 DPC total execution time (s):                   0,452486
CPU 1 DPC count:                                      66084
_________________________________________________________________________________________________________
 

 

 

Attached Thumbnails

  • 2019-12-28 17_02_42-.jpg

Attached Files


  • 0

#6
RKinner

RKinner

    Malware Expert

  • Expert
  • 22,336 posts
  • MVP

You have a Seagate HD and it's showing write errors.  Seagates always seem to show some kind of errors but get Seatools from

https://www.seagate....ols-win-master/

and run the extended test.  This will take several hours but if the test passes supposedly the hard drive is good.

 

I would also run the builtin Memory test:

https://www.howtogee...m-for-problems/

 

Interrupts is high in Process Explorer which often means a bad driver. 

 

Latency Monitor says there are problems

 

so rerun Latency monitor, click on the Processes tab and then click on the Hard Pagefaults column header once or twice until the processes with the most pagefaults are at the top.  Then take a screen shot and attach it to a reply.  then click on the Drivers page and click on the DPC Count column header once or twice until Drivers with the most DPC Counts are at the top.  Take a screenshot.


  • 0

#7
Friedrich Schnellinger

Friedrich Schnellinger

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts

Ok before I go into these tests I've just checked all the drivers in the intel website which I accessed via this link:

 

https://www.intel.co...ort/detect.html

 

And the website says all my drivers are updated.

 

Maybe is there something I can enable/disable in the BIOS setup?

Attached Files


  • 0

#8
RKinner

RKinner

    Malware Expert

  • Expert
  • 22,336 posts
  • MVP

I have never yet seen the intel program do anything so I am not convinced it works.  You have an intermittent problem so it's likely to be Hard drive or Memory related. 


  • 0

#9
Friedrich Schnellinger

Friedrich Schnellinger

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts

Keeping your reply in mind I just uninstalled the intel's driver assistant, it is indeed wasting resources.

Last night in my desperation I did the "Disable CPU throttling" trick, then entered the BIOS setup utility > Advanced tab

There I have these options:

Language
Intel® SpeedStep™ (Enabled by default)
Intel® Turbo Boost Technology (Enabled by default)
C-States (Enabled  by default)

xHCI Mode (I had to disable it days ago because it wouldn't let me install Windows)
EHCI Controller (Enabled)

OS Selection [Windows7] <--This option is grayed


I disabled the "Intel SpeedStep" feature. Then booted Windows and tested the games, there is a significant speed boost in games, the Euro Truck Simulator 2 weird lag decreased, at least it can now be played with the second camera (Outside, no mirrors)

Need For Speed Most Wanted was lagged even at 640x480 with all settings low, now it can be played at 1024x768 with low settings

<This mini-laptop doesn't have a fan cooler, I forgot to mention that.>

Then I downloaded and installed "SeaToolsforWindowsSetup.exe", when it was running I had a BSOD saying something like a process
doing something that would allow someone else access this PC, I think it was 0x07B. I shut it down.

Today I booted MemTest86+ (HBCD) and the test completed with no errors. Then I booted parted magic (From HBCD) and ran Gsmart Control, I choose the extended Self-Test, the test completed with read failure. I attached the report.

Here's some BIOS information:

Phoenix SecureCore Technology

BIOS version: MPBYT10A.86A.0035.2015.0211.1604
BIOS2 version: 1.03.01
EC version: 1.06

 

Then, like you said, it looks like it's a hard drive problem. What brand do you prefer when you buy hard drives?

Attached Files


  • 0

#10
RKinner

RKinner

    Malware Expert

  • Expert
  • 22,336 posts
  • MVP

Conventional drives: Western Digital Black.  SSD:  Samsung EVO


  • 0

#11
Friedrich Schnellinger

Friedrich Schnellinger

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts

Sorry for bringing back to life this old thread, but it's for an update:

 

A friend of mine managed to get me another motherboard (Same model, Not new) and the extreme lag has considerably reduced. At least I can listen to music and browse the internet at the same time.

 

The Latency Monitor software still tells me that the system has some trouble handling real-time audio. I think this is due to faulty hardware, the "Side board", which contains the audio out, 1 USB port and the power on button.

 

Also, the hard drive made a "clack" yesterday and today, it looks like this hard drive is going to die soon and is also causing this tray icon problem, as well as another issue where sometimes the system will not boot, it freezes at the "Starting Windows" screen, but there is no animated logo and the HDD LED is not blinking.


  • 0

#12
RKinner

RKinner

    Malware Expert

  • Expert
  • 22,336 posts
  • MVP

Thanks for the update.  If the hard drive is dying then best to clone it before it fails.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP