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Best Answer Rickles , 10 February 2020 - 02:56 AM

Hi, Just back from the Techbut did not understand a lot of what was said. Basically the hard drive was dead and clapped out. I do trust this Tech, he is good people. So he repla... Go to the full post »


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#1
Rickles

Rickles

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Hi, my desktop will not boot (?)

 

When a screen appears it states Automatic Repair

 

Next screen asks What Keyboard or Shut the Computer Down

 

There is no difference which one I click as it shuts down and when I start it back up th same starts again.

 

I have an Emergency Startup disc but then I get the Disc Dive is not Recognised

 

With the Emergency Startup Zip Drive nothing happens

 

I am using my laptop at this time.

 

Regards


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#2
phillpower2

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Hello Rickles,

 

Can I ask what the emergency start up disk and USB devices have on them, Windows 10 ISOs for example.

 

See if you are able to force the computer to start in the Windows Recovery Environment (RE) by starting up and shutting down the computer two or three times using the case power button, please note that you need to shut down the computer after the MBs splash screen and just as Windows attempts to load, if successful you should then continue to the Troubleshooting options and then hopefully be able to use a system restore point or Safe Mode etc.  


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#3
Rickles

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 Hi,

All it has on it is 'Repair disc Windows 10 64-bit'.

 

I will follow the given instructions and get back to you.

 

As I live in Australia there may be bit of a gap between replies.

 

Regards


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#4
phillpower2

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Hello Rickles,

 

From where did you obtain the disk and is it a retail purchased disk or one that someone else has created, if you do not know what is on the disk it may explain why it will not work, it could be for a specific computer set up.

 

No worries, none of us can be around 24/7 and understand that there may sometimes be a delay between replies  :thumbsup:


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#5
Rickles

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Hi,

 

the disc is 'homemade' by using the Windows program on how to make an ermergency start up disc.

 

I did try the Start Up/Shut Down but after a couple of tries I got nothing, not even a screen.

 

So at this time my friendly computer repair man has taken it under his wing and I will let you know the outcome.

 

Regards


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#6
phillpower2

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Thanks for the update and fingers crossed for you  :thumbsup:


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#7
phillpower2

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Any update for us Rick?


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#8
Rickles

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✓  Best Answer

Hi,

 

Just back from the Techbut did not understand a lot of what was said.

 

Basically the hard drive was dead and clapped out.

 

I do trust this Tech, he is good people.

 

So he replaced the hard drive with a Solid State Drive, tested and back home.

 

Odd thing though I thought I would have to load all my email settings and Web site address but as soon as I clicked on the Browser button it popped up with all pages connected.

 

How do I go about making an Emergency Start Up Disc for this computer?

 

Regards


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#9
phillpower2

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Macrium reflect imaging tool


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