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Very Slow Boot Times - Possible driver problem

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#1
CarlM24

CarlM24

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Over the last few weeks or so my computer has become very slow to boot and I am unsure how to fix the issue. As it was a boot issue the first thing I did was turn on boot logging (see Boot Log below) where I noticed there was multiple drivers being loaded multiple times, so I attempted to updating all the drivers to no avail. I then tried deleting and reinstalling the driver, but that didn't work either, so I ran start up repair, however, this failed and the log doesn't point to any cause of the failure (see Start-up Repair Log below). I then attempted to use CCleaner to clean the registry, but the same drivers are still being loaded multiple times. After looking online, I came across someone found a fix using a couple of commands to repair Windows Update and checking for corrupted Windows system files, however, the tool reported there was no issues with any files. I then tried to reset the PC, keeping personal files, using Windows Troubleshooting, but the problem still persists.

I am at a loss now, and I don't know what else to try. I am starting to think it might not even be the drivers that are the problem, but I don't know where else to look for issues. Maybe malware would also give me these issues.

All assistance is greatly appreciated.

Regards,
Carl

Windows Version: 1909
Build: 18363.592

 

Windows Boot Log:

Microsoft ® Windows ® Version 10.0 (Build 18363)
1 30 2020 12:59:30.500
BOOTLOG_LOADED \SystemRoot\system32\ntoskrnl.exe
BOOTLOG_LOADED \SystemRoot\system32\hal.dll
BOOTLOG_LOADED \SystemRoot\system32\kd.dll
BOOTLOG_LOADED \SystemRoot\system32\mcupdate_GenuineIntel.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\msrpc.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ksecdd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\werkernel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLFS.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\tm.sys
BOOTLOG_LOADED \SystemRoot\system32\PSHED.dll
BOOTLOG_LOADED \SystemRoot\system32\BOOTVID.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\FLTMGR.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\clipsp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\cmimcext.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ntosext.sys
BOOTLOG_LOADED \SystemRoot\system32\CI.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\cng.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Wdf01000.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WDFLDR.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\WppRecorder.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\SleepStudyHelper.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\acpiex.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\SgrmAgent.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ACPI.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WMILIB.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\msisadrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tpm.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\wd\WdBoot.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelpep.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WindowsTrustedRT.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pcw.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vdrvroot.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\pdc.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\CEA.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\partmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\spaceport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgrx.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mountmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\iaStorAC.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\storport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\EhStorClass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fileinfo.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Wof.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\wd\WdFilter.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Ntfs.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Fs_Rec.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndis.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\NETIO.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\ksecpkg.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpip.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fwpkclnt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wfplwfs.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\fvevol.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volume.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volsnap.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdyboost.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\mup.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\iorate.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hwpolicy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\disk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLASSPNP.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\cdrom.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\filecrypt.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Null.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Beep.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\basicdisplay.inf_amd64_307898c750ba9e44\BasicDisplay .sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\basicrender.inf_amd64_ba2a8de08ea0d469\BasicRender.s ys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Npfs.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Msfs.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdx.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\netbt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\afunix.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\afd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwififlt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pacer.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\netbios.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\rdbss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\nsiproxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\npsvctrig.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mssmbios.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\gpuenergydrv.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\dfsc.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\fastfat.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\bam.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ahcache.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Vid.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_43ac632006e874bb\CompositeBus .sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kdnic.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\umbus.inf_amd64_e566af5dd9858a0e\umbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CAD.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\igdlh64.inf_amd64_4b129149fe5c0277\igdkmd64.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ucx01000.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\USBXHCI.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\SpbCx.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\iaLPSS2_I2C.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\TeeDriverW8x64.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\RtsPer.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rt640x64.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\wdiwifi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Qcamain10x64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifibus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\i8042prt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\AcerAirplaneModeController.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mshidkmdf.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\IntcAudioBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wmiacpi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelppm.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\acpipagr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CmBatt.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\uefi.inf_amd64_4fcaf0fc6eaf7533\UEFI.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\NdisVirtualBus.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\swenum.inf_amd64_1c567926e5b29133\swenum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\LMDriver.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\RadioShim.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdpbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\UsbHub3.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\IntcOED.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\CAD.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\btfilter.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BTHUSB.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbccgp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hidi2c.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WdmCompanionFilter.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\usbvideo.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ksthunk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouhid.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\MTConfig.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\SynRMIHID.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Microsoft.Bluetooth.Legacy.LEEnumerator.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rfcomm.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BthEnum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\bthpan.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\RTKVHD64.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\intcdaud.inf_amd64_ebc6f6a745bbd391\IntcDAud.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\monitor.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WUDFRd.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\wcifs.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\luafv.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\mmcss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\cldflt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\storqosflt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\MSKSSRV.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\lltdio.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\mslldp.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\rspndr.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\wanarp.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndisuio.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\nwifi.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\winquic.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\HTTP.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mpsdrv.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\bowser.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb20.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srvnet.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb10.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Ndu.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\peauth.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpipreg.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srv2.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rassstp.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\NDProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifimp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\AgileVpn.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\DRIVERS\NDProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rasl2tp.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\DRIVERS\NDProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\raspptp.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\DRIVERS\NDProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\raspppoe.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\DRIVERS\NDProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\ndistapi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ndiswan.sys
BOOTLOG_NOT_LOADED \SystemRoot\system32\drivers\wd\WdFilter.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\MSKSSRV.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\wd\WdNisDrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\condrv.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\condrv.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\bindflt.sys

 

Start-up Repair Log:

 

Startup Repair diagnosis and repair log
---------------------------
Last successful boot time: ‎30/‎01/‎2020 13:00:15 (GMT)
Number of repair attempts: 1

Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\WINDOWS
AutoChk Run = 0
Number of root causes = 1

Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 313 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 547 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 47 ms

Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 156 ms

Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 3906 ms

Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms

Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 125 ms

Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms

Test Performed:
---------------------------
Name: Check for installed LCU
Result: Completed successfully. Error code = 0x0
Time taken = 23000 ms

Test Performed:
---------------------------
Name: Check for installed driver updates
Result: Completed successfully. Error code = 0x0
Time taken = 1875 ms

Test Performed:
---------------------------
Name: Check for pending package install
Result: Completed successfully. Error code = 0x0
Time taken = 3797 ms

Test Performed:
---------------------------
Name: Boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms

Root cause found:
---------------------------
Boot status indicates that the OS booted successfully.

---------------------------
---------------------------

 


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#2
phillpower2

phillpower2

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Is this the same computer as in your thread here CarlM24?


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#3
CarlM24

CarlM24

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Is this the same computer as in your thread here CarlM24?

 

No, this is a different system. I managed to bring the boot time down from around 2.5 mins to just under 1 minute. I just cleaned up the system using various tools such as CCleaner's Registry clean and identified problematic drivers using Windows Assessment Console. I don't think it was any one thing that was causing the issue; just a poorly maintained laptop.

 

Thanks for your reply though :) 


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#4
phillpower2

phillpower2

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Thanks for confirming, needed to ask as we didn`t want to interfere with your work on the malware removal forum.

 

If you know what you are doing in the registry fine but if not an expert the registry is best left well alone, far too easy to break it with one wrong click.

 

Have you tried doing a clean boot and then re enabling a couple of things at a time to see if you are able to identify a particular program that is causing the issue.

 

Do you know what Autoruns is and how to use it, if not, let us know and we can post the info for you.

 

You are welcome btw  :)


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