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virus/trojan not found by Symantec [RESOLVED]

Started by je27 , Jun 19 2005 04:23 PM

This topic is locked

#1
je27

Posted 19 June 2005 - 04:23 PM

New Member

Member
8 posts

Hello,
I recently clicked on a link sent from a friend on my aim buddy list and it resulted in the following:
-people on my AIM buddylist received a text message from my name with a hyperlink on the word "this"
So I uninstalled AIM and haven't gone on since.
-But I am now getting webpages (www.freewebs.com is one site) that popup on startup and during use.

I have run adaware and norton antivirus multiple times even in safe mode. And it found some but I am still having the same problems. I dont know what to do.!

I just downloaded HiJackThis. Should I follow some order and post the logfile?

#2
Guest_thatman_*

Posted 19 June 2005 - 04:26 PM

Guest

Hi je27

Please post the HJT.log

Kc :tazz:

#3
je27

Posted 19 June 2005 - 04:44 PM

New Member

Topic Starter
Member
8 posts

Logfile of HijackThis v1.99.1
Scan saved at 6:33:27 PM, on 6/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\mysql\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\msi.exe
C:\zee.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis.exe
C:\WINDOWS\System32\imapi.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Dictionary.com - {11359F4A-B191-42d7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: Dictionary.com - {11359F4A-B191-42D7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
O3 - Toolbar: (no name) - {702AD576-FDDB-4d0f-9811-A43252064684} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: YourSiteBar - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - C:\Program Files\YourSiteBar\ysb.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [MMC] C:\WINDOWS\msi.exe
O4 - HKLM\..\Run: [Anti] C:\zee.exe
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c5.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.co...sb_download.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.ho...es/MsnPUpld.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.telcosoft...tivexviewer.cab
O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.re...lbar/lexico.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Not sure if I should have attached it. sorry.
(wow i must be really tired)!

Thanks!

Edited by je27, 19 June 2005 - 04:48 PM.

#4
Guest_thatman_*

Posted 19 June 2005 - 05:06 PM

Guest

Hi je27

Please read through the instructions before you start (you may want to print this out).

Please set your system to show all files; please see here if you're unsure how to do this.

Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first. Don't run yet.

Download Pocket Killbox and unzip it; save it to your Desktop. We may need it later.

Download Ewido Trojan’s and malware remover http://www.ewido.net/en/download/
This setup contains the free as well as the plus-version of the ewido security suite. After the installation, a free 14-day test version containing all the extensions of the plus-version will be activated. At the end of the test phase, the extensions of the plus version are deactivated and the freeware version can be used unlimited times. The purchased license code of the plus version can be entered at any time.
Ewido will auto-udate. Don't run yet

Reboot into Safe Mode: please see here if you are not sure how to do this.

Run Ewido full scan. Save the scan.log.

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder.

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove:

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: (no name) - {702AD576-FDDB-4d0f-9811-A43252064684} - (no file)
O3 - Toolbar: YourSiteBar - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - C:\Program Files\YourSiteBar\ysb.dll (file missing)
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [MMC] C:\WINDOWS\msi.exe
O4 - HKLM\..\Run: [Anti] C:\zee.exe
O4 - HKLM\..\Run: [msxct] msxct.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c5.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.co...sb_download.cab
Click on Fix Checked when finished and exit HijackThis.

Run Ad-aware se let remove all it finds

Run killbox and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
C:\WINDOWS\System32\msbe.dll
C:\Program Files\YourSiteBar\ysb.dll
C:\Program Files\TV Media\Tvm.exe
C:\WINDOWS\msi.exe
C:\zee.exe
C:\WINDOWS\System32\msxct.exe
Let the system reboot.

Please download, install and run this disk cleanup utility called Cleanup version 4.0!: http://downloads.ste...p/CleanUp40.exe
It will get rid of any malware which may be hiding in your temp folders ( a common hiding place). You will also regain a massive amount of disk space. Here is a tutorial which describes its usage: http://www.bleepingc...tutorial93.html
Check the custom settings to your liking under options, but be sure to delete temporary files and temporary internet files for all user profiles. Also, cleanout the prefetch folder and the recycle bin.When the scan has finnished click the close button
When prompted the system will log off to let it clean out the remaining files. when the log screen shows log back on and continue the fix.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda, Ewido and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc :tazz:

#5
je27

Posted 21 June 2005 - 04:10 AM

New Member

Topic Starter
Member
8 posts

Virus.zip 6.17KB 158 downloads
Hello,
Wow these scans took forever. I completed them all. I had problems with the Ewido scan though. It would stop at 95% and ask me to delete a folder that I had and I would select delete and it would close the scan completely. I was not able to save a log for Ewido. I am going to try it again today but I was hoping it wasn't really necessary and that we could continue without it. Also, I have posted a hijacklog1 and hijacklog2 ...1 is from the first time running it before selecting those files to delete. And 2 is after deleting those files and running it a second time.
The housecall scan found a trojan named after the TVmedia file and I deleted it.
I didn't select the delete option if there was on on the Panda software I just saved report. Let me know if I should run that scan again.

THanks so much

#6
Guest_thatman_*

Posted 21 June 2005 - 05:00 AM

Guest

Hi je27

Please post all items this way it take longer having to open the files this way

Incident Status Location

Spyware:Spyware/TVMedia No disinfected C:\Documents and Settings\Joyce\Application Data\tvmcwrd.dll
Spyware:Spyware/TVMedia No disinfected C:\Documents and Settings\Joyce\Application Data\tvmknwrd.dll
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Fun & Games\Betting.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Fun & Games\Casino Palace.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Fun & Games\Casino.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Fun & Games\Games.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Fun & Games\Horoscope.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Going Places\Air Tickets.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Going Places\Car Rentals.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Going Places\Hotel Deals.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Going Places\Luggage.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Going Places\Travel.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Living\Dating.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Living\Find a Degree.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Living\Find a job.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Living\Home.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Living\Insurance.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Auctions.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Books.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Computers.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Discount.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Flowers.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Golf.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Jewelry.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Movies.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Music.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Online Store.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Perfume.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Shop\Sleepwear.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Technology\Adware Remover.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Technology\Anti-Virus.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Technology\PC Cleaner.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Joyce\Favorites\Technology\Tech & gadgets.lnk
Adware:Adware/NetPals No disinfected C:\WINDOWS\Downloaded Program Files\ATPartners.inf
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\msxct1.ini
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\SYSTEM32\exclean.exe
Adware:Adware/WUpd No disinfected C:\WINDOWS\SYSTEM32\ide21201.vxd
Spyware:Spyware/TVMedia No disinfected C:\WINDOWS\SYSTEM32\in10b6s.dll
Spyware:Spyware/TVMedia No disinfected C:\WINDOWS\SYSTEM32\in9bDs.dll
Adware:Adware/VirtualBouncer No disinfected C:\WINDOWS\SYSTEM32\INNERADINSTALL.LOG
Adware:Adware/MyDailyHoroscopeNo disinfected C:\WINDOWS\SYSTEM32\MyDailyHoroscope17307.dll
Adware:Adware/MyDailyHoroscopeNo disinfected C:\WINDOWS\SYSTEM32\setup_silent_17307.exe
Adware:Adware/VirtualBouncer No disinfected C:\WINDOWS\SYSTEM32\SWRT01.dll
Spyware:Spyware/TVMedia No disinfected C:\WINDOWS\SYSTEM32\TVM_B5_39.EXE

Thanks

Kc :tazz:

#7
Guest_thatman_*

Posted 21 June 2005 - 05:04 AM

Guest

Logfile of HijackThis v1.99.1
Scan saved at 9:16:36 PM, on 6/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Dictionary.com - {11359F4A-B191-42d7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: Dictionary.com - {11359F4A-B191-42D7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
O3 - Toolbar: (no name) - {702AD576-FDDB-4d0f-9811-A43252064684} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [MMC] C:\WINDOWS\msi.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.ho...es/MsnPUpld.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.telcosoft...tivexviewer.cab
O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.re...lbar/lexico.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#8
Guest_thatman_*

Posted 21 June 2005 - 05:07 AM

Guest

Logfile of HijackThis v1.99.1
Scan saved at 6:14:51 PM, on 6/20/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Program Files\DietPower\Diet.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Dictionary.com - {11359F4A-B191-42d7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Dictionary.com - {11359F4A-B191-42D7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.ho...es/MsnPUpld.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.telcosoft...tivexviewer.cab
O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.re...lbar/lexico.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#9
Guest_thatman_*

Posted 21 June 2005 - 05:23 AM

Guest

Hi thatman

I only need to see the HijackThis log after the fix.

Please read through the instructions before you start (you may want to print this out).

Please set your system to show all files; please see here if you're unsure how to do this.

Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first. Don't run yet.

Download Pocket Killbox and unzip it; save it to your Desktop. We may need it later.

Please download SpyBot V1.4 http://www.majorgeek...wnload2471.html Update the program then run it.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Run Ewido full scan. Save the scan.log.

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder.

Run Ad-aware se let remove all it finds

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove:

Run killbox and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
C:\Documents and Settings\Joyce\Application Data\tvmcwrd.dll
C:\Documents and Settings\Joyce\Application Data\tvmknwrd.dll
C:\Documents and Settings\Joyce\Favorites\Fun & Games\Betting.lnk
C:\Documents and Settings\Joyce\Favorites\Fun & Games\Casino Palace.lnk
C:\Documents and Settings\Joyce\Favorites\Fun & Games\Casino.lnk
C:\Documents and Settings\Joyce\Favorites\Fun & Games\Games.lnk
C:\Documents and Settings\Joyce\Favorites\Fun & Games\Horoscope.lnk
C:\Documents and Settings\Joyce\Favorites\Going Places\Air Tickets.lnk
C:\Documents and Settings\Joyce\Favorites\Going Places\Car Rentals.lnk
C:\Documents and Settings\Joyce\Favorites\Going Places\Hotel Deals.lnk
C:\Documents and Settings\Joyce\Favorites\Going Places\Luggage.lnk
C:\Documents and Settings\Joyce\Favorites\Going Places\Travel.lnk
C:\Documents and Settings\Joyce\Favorites\Living\Dating.lnk
C:\Documents and Settings\Joyce\Favorites\Living\Find a Degree.lnk
C:\Documents and Settings\Joyce\Favorites\Living\Find a job.lnk
C:\Documents and Settings\Joyce\Favorites\Living\Home.lnk
C:\Documents and Settings\Joyce\Favorites\Living\Insurance.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Auctions.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Books.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Computers.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Discount.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Flowers.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Golf.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Jewelry.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Movies.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Music.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Online Store.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Perfume.lnk
C:\Documents and Settings\Joyce\Favorites\Shop\Sleepwear.lnk
C:\Documents and Settings\Joyce\Favorites\Technology\Adware Remover.lnk
C:\Documents and Settings\Joyce\Favorites\Technology\Anti-Virus.lnk
C:\Documents and Settings\Joyce\Favorites\Technology\PC Cleaner.lnk
C:\Documents and Settings\Joyce\Favorites\Technology\Tech & gadgets.lnk
C:\WINDOWS\Downloaded Program Files\ATPartners.inf
C:\WINDOWS\msxct1.ini
C:\WINDOWS\SYSTEM32\exclean.exe
C:\WINDOWS\SYSTEM32\ide21201.vxd
C:\WINDOWS\SYSTEM32\in10b6s.dll
C:\WINDOWS\SYSTEM32\in9bDs.dll
C:\WINDOWS\SYSTEM32\INNERADINSTALL.LOG
C:\WINDOWS\SYSTEM32\MyDailyHoroscope17307.dll
C:\WINDOWS\SYSTEM32\setup_silent_17307.exe
C:\WINDOWS\SYSTEM32\SWRT01.dll
C:\WINDOWS\SYSTEM32\TVM_B5_39.EXE[/B]
Let the system reboot.

Please download, install and run this disk cleanup utility called Cleanup version 4.0!: http://downloads.ste...p/CleanUp40.exe
It will get rid of any malware which may be hiding in your temp folders ( a common hiding place). You will also regain a massive amount of disk space. Here is a tutorial which describes its usage: http://www.bleepingc...tutorial93.html
Check the custom settings to your liking under options, but be sure to delete temporary files and temporary internet files for all user profiles. Also, cleanout the prefetch folder and the recycle bin.When the scan has finnished click the close button
When prompted the system will log off to let it clean out the remaining files. when the log screen shows log back on and continue the fix.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
Please post the logs From Panda, Ewido and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc :tazz:

#10
je27

Posted 21 June 2005 - 08:18 PM

New Member

Topic Starter
Member
8 posts

There is no log file from Panda because it scanned without any infected files. It was a clean scan. That's good!

The log file for Ewido is:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:57:32 PM, 6/21/2005
+ Report-Checksum: 77EA560D

+ Date of database: 6/21/2005
+ Version of scan engine: v3.0

+ Duration: 42 min
+ Scanned Files: 104812
+ Speed: 41.10 Files/Second
+ Infected files: 42
+ Removed files: 42
+ Files put in quarantine: 42
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\RECYCLER\NPROTECT\00119080.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119125.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119126.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119138.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119153.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119154.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119157.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119308.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119309.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119311.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119313.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119314.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119341.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119342.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119350.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119351.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119352.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119504.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119812.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119813.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119814.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119815.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119841.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119842.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119843.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119844.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119863.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119878.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00119882.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122643.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122644.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122667.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122674.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122675.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122854.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122883.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122887.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\NPROTECT\00122888.TXT -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\WINDOWS\SYSTEM32\9hvl2r27fg.dll -> Spyware.SAHA -> Cleaned with backup
C:\WINDOWS\SYSTEM32\MyDailyHoroscope17307.dll -> TrojanDropper.Small.nj -> Cleaned with backup
C:\WINDOWS\SYSTEM32\SWRT01.dll -> Spyware.VirtualBouncer.g -> Cleaned with backup
C:\zeee.exe -> TrojanDropper.Agent.mm -> Cleaned with backup

::Report End

#11
je27

Posted 21 June 2005 - 08:20 PM

New Member

Topic Starter
Member
8 posts

And the logfile from running Hijackthis after everything else was run is :

Logfile of HijackThis v1.99.1
Scan saved at 10:14:41 PM, on 6/21/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\mysql\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Dictionary.com - {11359F4A-B191-42d7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Dictionary.com - {11359F4A-B191-42D7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.ho...es/MsnPUpld.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com..._1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.telcosoft...tivexviewer.cab
O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.re...lbar/lexico.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

I hope this is close to eradicating this stubborn virus.!!!

Thanks so much for your help!

#12
Guest_thatman_*

Posted 22 June 2005 - 12:06 AM

Guest

Hi je27

Congratulations! Your system is CLEAN

Microsoft® Windows AntiSpyware (Beta) 2000 and XP ONLY.
Please download SpyBot V1.4 http://www.majorgeek...wnload2471.html
Spybot Tutorial
Disable Spybot Tutorial

Winpatrol Free

Ad-Aware SE Personal Edition Free
AdAware Tutorial

Turn of system restore
Disabling or enabling Windows XP System Restore
WIndows ME
Defrag your hard drive. Turn system restore back on and create a new restore point.

Tony Klien: So how did I get infected in the first place

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use). Click Here
QUOTE
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox.
http://www.mozilla.o...oducts/firefox/
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .
You can download Sun's newer JVM for Windows at http://java.sun.com/getjava/index.html.
http://www.java.com/...load/manual.jsp Windows (Offline Installation)

After doing all these, your system will be thoroughly protected from future threats.

Have a nice Day.

Kc :tazz:

#13
je27

Posted 22 June 2005 - 04:46 AM

New Member

Topic Starter
Member
8 posts

Woohoo...

Thanks so much.!

one more question. it seems my computer has been starting up really really slowly. not sure why.?

#14
Guest_thatman_*

Posted 22 June 2005 - 05:32 AM

Guest

Hi je27

The more program that you add to the starup of your system the longer the bootup gets.

Have you removed the following items.

O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

Using winpatrol you can dissable programs starting with windows boot some can be started manualy.

Kc :tazz:

#15
je27

Posted 22 June 2005 - 04:02 PM

New Member

Topic Starter
Member
8 posts

When trying to install Winpatrol I get this error:
C:\WINDOWS\SYSTEM32|AUTOEXEC.NT. The system files is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate application.

and it never fully installs.

I altered the startup from the msconfig and unchecked some programs from the startup menu there. I don't know if that will make much of a difference.

I also deleted those buttons from hjt.

Also should I turn off? system restore? or turn it on ...and if i'm turning it on do i need to create a new restore point?

And lastly I defragged the hard drive.

Thanks for all ur help!