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Windows 10-BSOD (Resolved).

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Best Answer JohnGo , 12 March 2020 - 03:16 PM

OK. I'll do that.Thanks again for all the assistance from you.  Go to the full post »


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#16
phillpower2

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Can`t do anything without the crash dmp I`m afraid.


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#17
JohnGo

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Ok. Thank you for you efforts. I have one other question; I keep current backups. Is it likely that a re-install of Win 10, my software and files a likely solution?  My Win 10 OS is the original free upgrade from Win 7.  I have no disc.


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#18
phillpower2

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Not giving up on you, you said in your reply #15 that you had another BSOD but did not upload the crash dmp for it so was prompting you for it, can you upload it for us.

 

A clean install is better than any upgrade, fwiw, HP printer drivers have got to be the worlds worst and starting with a clean install of Windows should hopefully give them less to grumble about.

 

What you will need, a 16GB or above USB thumbdrive for the Windows 10 ISO, a smaller capacity USB thumbdrive to save all your drivers to and finally a Windows 10 ISO which by following the second option you can obtain from here

 

After clean installing Windows it is most important that you install the chipset drivers for the MB asap, this will help with installing any other drivers more smoothly.


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#19
JohnGo

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Ok. I'll post the latest crash dump asap. I'm out of town for 2-3 more days.
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#20
phillpower2

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No worries, will look out for your next update.


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#21
JohnGo

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I am preparing to post the new Memory Dump for the most recent BSOD.  When I navigate to the memory dump folder in the C/Windows folder it is once again empty. I have configured again but when I change it to "small minidump", the Apply button is grayed out.


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#22
JohnGo

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I have a new mini dump to send after another BSOD.  I don't have an upload button in lower lt. corner; only "t", print, D'load


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#23
phillpower2

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Have you tried clicking on the More reply options tab


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#24
JohnGo

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Ah, that helps!

Attached Files


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#25
phillpower2

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See attachment below;

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#26
JohnGo

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Two more BSOD minidump attached.

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#27
phillpower2

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You have uploaded two shortcuts to the dmps on your computer I`m afraid, can you upload them again using the method provided.


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#28
JohnGo

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Again

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#29
phillpower2

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Again!

 

If the free assistance that I have been providing has in some way not been sufficient then I apologise, best that I chime out then I guess.

 

Good luck with resolving the issue.


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#30
JohnGo

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You have been exceptional with your assistance and I think you tremendously. If I completely uninstall and abandon the HP F 4135, will the BSOD stop occurring?


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