attached are the screenshots showing how far i got.
I want to Remove a Local Account on Win 10 Computer and Speed Up Compu
Posted 17 April 2020 - 07:48 AM
You didn't tell me what you see in C:\Users folder (Step A in my previous post).
If you see an Admin (or Administrator) account, double click on it and check if there are any Documents, Pictures, Music or Video that you want to keep. If any, create a folder on your Desktop and save them in there for now.
If you see an account named TOSHI or TOSHIBA-INTEL-i3, this is the account you currently use, and you can check it to be sure, by double click on it and see what's in there.
Please take a screenshot of the the C:\Users folder and attach it here.
After that, please do the following:
- Press the Windows icon button on the keyboard, together with the letter I, to go to Settings.
- Choose Accounts.
- Select Your Info, from the menu at the left.
- Please take a screenshot of what you see and attach it here.
In your next reply, please attach the two screenshots.
Posted 18 April 2020 - 07:05 AM
Now I have a complete picture of what is going on here. Apologies, because I should realized that earlier. But no worries.
You are signed in with your Microsoft account, and the profile name in Users folder is TOSHIBA-INTEL-i3. It is the profile you currently use.
The Administrator account is the built-in administrator account. This account is a local account with the name Administrator, and has full unrestricted access rights to the PC. It cannot be deleted, that's why no delete option in the Control Panel. Usually is disabled and hidden, yours is enabled.
So, let's go to disable it!
Disable the Administrator account
- In the Search area type cmd.
- Choose Command Prompt from the items they will appear, and Run as administrator.
- Copy the following code and paste it in the black window that will open:
net user Administrator /active:no
- Press Enter.
- Close the Command Prompt window
- Restart the computer.
Now the Administrator account will be disabled and you will not see it.
Posted 18 April 2020 - 11:26 PM
Got it. Thanks for that.
Okay now what would you recommend as far as defragging my computer?
Posted 19 April 2020 - 03:20 AM
I'm glad the account issue is solved.
Are you experiencing any other particular issue with your computer?
Posted 20 April 2020 - 01:33 PM
Thank you for that. The computer is running a lot faster now that we've gotten rid of the malware and spiffed it up a bit. The last question was about maintaining it; do I have to defrag it occasionally and if so, what would you recommend?
Thank you for all your help and patience.
Posted 20 April 2020 - 01:54 PM
It was a pleasure helping you!
What you should do occasionally, perhaps once a week, depending of course on the computer's usage, is running the utility of Disc Cleanup, described at Step B here. The computer has a limited hard drive's space, so it would be beneficial.
The following tool will remove the tools we used as well as reset system restore points:
Download KpRm by kernel-panik and save it to your desktop.
- Right-click kprm_(version).exe and select Run as Administrator.
- Read and accept the disclaimer.
- When the tool opens, ensure all boxes under Actions are checked.
- Under Delete Quarantines select Delete Now, then click Run.
- Once complete, click OK.
- A log will open in Notepad titled kprm-(date).txt.
- Please copy and paste its contents in your next reply.
And finally! Some tips about your computer's security from now on:
Some of the following, are from Klein's (2005) article, So how did I get infected in the first place. Since then, the article has been reproduced or linked to in dozens of locations. As a result, many malware experts have continued updating it, to include current operating systems and software program information. My source is Security Garden, and I marked for you the following:
1. Keep your Windows updated!
It is important always to keep current with the latest security fixes from Microsoft. This can patch many of the security holes through which attackers can infect your computer. As I already mentioned, at the beginning of this thread, your Windows are still running in version 1903. The latest one is 1909, and a new one will be released in May. Although version 1903 is still supported, have in mind that it is important always to keep current with the latest security fixes from Microsoft. This can patch many of the security holes through which attackers can infect your computer. I recommend you upgrade your system.
- If you decide to upgrade, go here, and click on the Update now button.
- Follow the instructions, choose to keep your files and apps when you are asked, and be patient. The process might take a few hours, depending also from your wi-fi connection speed.
2. Update 3rd Party Software Programs
Third Party software programs have long been targets for malware creators. It has been stated that "Adobe’s Reader and Flash and all versions of Java are together responsible for a total of 66 percent of the vulnerabilities in Windows systems exploited by malware.'' Keeping them updated is critical.
3. Update the browsers you use
Many malware infections install themselves by exploiting security holes in the Internet browser that you use. So... Keep them updated.
4. Be careful about what you download and what you open!
- Many "freeware" programs come with an enormous amount of bundled spyware that will slow down your system, spawn pop-up advertisements, or just plain crash your browser or even Windows itself. Watch for pre-checked options such as toolbars that are not essential to the operation of the installed software.
- Peer-to-peer (P2P) programs like FrostWire, μTorrent, Kazaa, BearShare, Imesh, Warez P2P, and others, allow the creation of a network enabling people to connect with other users and upload or download material in a fast efficient manner. BUT even if the P2P software you are using is "clean", a large percentage of the files served on the P2P network are likely to be infected.
- Do not open any files without being certain of what they are!
5. Avoid questionable web sites!
Visit web sites that are trustworthy and reputable. Many disreputable sites will attempt to install malware on your system through "drive-by" exploits just by visiting the site in your browser. Lyrics sites, free software sites (especially ones that target young children), cracked software sites, and pornography sites are some of the worst offenders. Also, never give out personal information of any sort online or click "OK" to a pop-up unless it is signed by a reputable company and you know what it is.
6. PC means personal computer!
Don't give access to your computer to friends or family who appear to be clueless about what they are doing. If you want to set up a local account for your nephew, this article may be helpful for you: How to create a new local user account
7. Back-up your work!
Make back-ups of your personal files frequently. You never know when you'll have to reformat and start from scratch. You can always reformat and reinstall programs, but you cannot replace your data if you haven't made backups.
8. Must-Have Software
An anti-virus and an anti-spyware program is a necessity for the security of your computer. Be sure that you keep them updated, and that real time protection is enabled.
Again, I'm glad I was able to help you.
Posted 20 April 2020 - 03:05 PM
Posted 21 April 2020 - 10:46 AM
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
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