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Computer is slow


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#16
RKinner

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OK. SFC didn't find anything which is good in a way.

 

Your error logs shows a possible problem with your memory.

 

Run the built in Memory check and see what it says:

 

https://www.windowsc...lems-windows-10

 

Also we need to see if we can figure out what is causing the high Interrupts.  Usually it's a driver.  I'm guessing it is probably your Intel graphics but let's see if this program can help:

Latency Monitor:

Go to

http://www.resplendence.com/downloads

Scroll down to

System Monitoring Tools

and then find

LatencyMon 6.70 (or it may be a higher number if they update)

Click on Download free home edition

Save it then right click and Run As Admin.  It will install and then start the program.  
It will tell you to click on the Start button but there isn't one.  
Instead click on the green arrowhead (looks like a Play button).   Let it run for at least 20 seconds.  Then hit the red box to stop it.

Edit, Copy Report text to Clipboard then move to a REPLY and Ctrl + v to paste the text into a reply.


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#17
butterrice

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I am trying to bring up the MemoryDiagnostics-Results.  A pop up states that it cannot find the path.  I ran the tool twice.  Am I doing something wrong here?


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#18
butterrice

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_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for  0:00:40  (h:mm:ss) on all processors.

_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        LAPTOP-EVIFAQQJ
OS version:                                           Windows 10 , 10.0, build: 18363 (x64)
Hardware:                                             HP 15 Notebook PC, HP, 8175
CPU:                                                  GenuineIntel Intel® Celeron® CPU N3060 @ 1.60GHz
Logical processors:                                   2
Processor groups:                                     1
RAM:                                                  4001 MB total

_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   160 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
 
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs):   397.80
Average measured interrupt to process latency (µs):   10.242126
Highest measured interrupt to DPC latency (µs):       390.80
Average measured interrupt to DPC latency (µs):       2.585566

_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs):              51.26250
Driver with highest ISR routine execution time:       i8042prt.sys - i8042 Port Driver, Microsoft Corporation
Highest reported total ISR routine time (%):          0.158803
Driver with highest ISR total time:                   i8042prt.sys - i8042 Port Driver, Microsoft Corporation
Total time spent in ISRs (%)                          0.159917
ISR count (execution time <250 µs):                   8009
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs):              559.60
Driver with highest DPC routine execution time:       ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation
Highest reported total DPC routine time (%):          0.126709
Driver with highest DPC total execution time:         SynTP.sys - Synaptics Touchpad Win64 Driver, Synaptics Incorporated
Total time spent in DPCs (%)                          0.457976
DPC count (execution time <250 µs):                   23976
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                26
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count:                 compattelrunner.exe
Total number of hard pagefaults                       415
Hard pagefault count of hardest hit process:          401
Number of processes hit:                              9

_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       0.947874
CPU 0 ISR highest execution time (µs):                51.26250
CPU 0 ISR total execution time (s):                   0.117652
CPU 0 ISR count:                                      5507
CPU 0 DPC highest execution time (µs):                559.60
CPU 0 DPC total execution time (s):                   0.310419
CPU 0 DPC count:                                      21085
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0.247428
CPU 1 ISR highest execution time (µs):                13.3750
CPU 1 ISR total execution time (s):                   0.010780
CPU 1 ISR count:                                      2502
CPU 1 DPC highest execution time (µs):                96.3250
CPU 1 DPC total execution time (s):                   0.057391
CPU 1 DPC count:                                      2917
_________________________________________________________________________________________________________

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#19
RKinner

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Usually if the memory test ran and failed it leaves a notification down in the lower right.

 

Search for

task scheduler

hit Enter

Click the arrow in front of Task Scheduler Library

Click the arrow in front of Microsoft

Click the arrow in front of Windows

Click on Application Experience - in the pane to the right you will see at least two tasks.  Right click on each task and DISABLE.

 

Then reboot and after about 5 minutes rerun Latency Monitor for about 20 seconds and post the summary again.  Also click on the Driver tab.  Click on the Total Execution (MS) column header twice so that the big numbers are at the top.  Take a screen shot.  Save it as a .jpg and attach it to a reply

On the Processes tab, click on the Hard Pagefaults column header twice to bring the items with pagefaults to the top then take a screen shot and attach it to a reply.

 

https://www.cnet.com...-in-windows-10/


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#20
butterrice

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_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for  0:00:30  (h:mm:ss) on all processors.

_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        LAPTOP-EVIFAQQJ
OS version:                                           Windows 10 , 10.0, build: 18363 (x64)
Hardware:                                             HP 15 Notebook PC, HP, 8175
CPU:                                                  GenuineIntel Intel® Celeron® CPU N3060 @ 1.60GHz
Logical processors:                                   2
Processor groups:                                     1
RAM:                                                  4001 MB total

_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   160 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
 
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs):   686.60
Average measured interrupt to process latency (µs):   24.831698
Highest measured interrupt to DPC latency (µs):       662.90
Average measured interrupt to DPC latency (µs):       6.796425

_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs):              51.08750
Driver with highest ISR routine execution time:       i8042prt.sys - i8042 Port Driver, Microsoft Corporation
Highest reported total ISR routine time (%):          0.299690
Driver with highest ISR total time:                   i8042prt.sys - i8042 Port Driver, Microsoft Corporation
Total time spent in ISRs (%)                          0.301104
ISR count (execution time <250 µs):                   9479
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs):              824.350
Driver with highest DPC routine execution time:       tcpip.sys - TCP/IP Driver, Microsoft Corporation
Highest reported total DPC routine time (%):          0.365242
Driver with highest DPC total execution time:         SynTP.sys - Synaptics Touchpad Win64 Driver, Synaptics Incorporated
Total time spent in DPCs (%)                          0.843359
DPC count (execution time <250 µs):                   17107
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                372
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count:                 latmon.exe
Total number of hard pagefaults                       3
Hard pagefault count of hardest hit process:          2
Number of processes hit:                              2

_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       1.320447
CPU 0 ISR highest execution time (µs):                51.08750
CPU 0 ISR total execution time (s):                   0.173918
CPU 0 ISR count:                                      7654
CPU 0 DPC highest execution time (µs):                824.350
CPU 0 DPC total execution time (s):                   0.495167
CPU 0 DPC count:                                      16950
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0.266587
CPU 1 ISR highest execution time (µs):                14.7750
CPU 1 ISR total execution time (s):                   0.008906
CPU 1 ISR count:                                      1825
CPU 1 DPC highest execution time (µs):                176.61250
CPU 1 DPC total execution time (s):                   0.016904
CPU 1 DPC count:                                      529
_________________________________________________________________________________________________________

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#21
butterrice

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See Attached

Attached Thumbnails

  • 2 Annotation 2020-03-29 201737.jpg
  • Annotation 2020-03-29 201737.jpg

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#22
RKinner

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The second picture needs to show the drivers.  Doesn't do me any good unless I can see what is using the most execution time. 


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#23
butterrice

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Ahh,... sorry about that!!! Do I need to run the app again or just go into it and take a screenshot of what you need?


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#24
butterrice

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_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for  0:00:30  (h:mm:ss) on all processors.

_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        LAPTOP-EVIFAQQJ
OS version:                                           Windows 10 , 10.0, build: 18363 (x64)
Hardware:                                             HP 15 Notebook PC, HP, 8175
CPU:                                                  GenuineIntel Intel® Celeron® CPU N3060 @ 1.60GHz
Logical processors:                                   2
Processor groups:                                     1
RAM:                                                  4001 MB total

_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   160 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
 
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs):   575.40
Average measured interrupt to process latency (µs):   27.452447
Highest measured interrupt to DPC latency (µs):       557.10
Average measured interrupt to DPC latency (µs):       8.343566

_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs):              64.9750
Driver with highest ISR routine execution time:       i8042prt.sys - i8042 Port Driver, Microsoft Corporation
Highest reported total ISR routine time (%):          0.295984
Driver with highest ISR total time:                   i8042prt.sys - i8042 Port Driver, Microsoft Corporation
Total time spent in ISRs (%)                          0.297877
ISR count (execution time <250 µs):                   9869
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs):              913.950
Driver with highest DPC routine execution time:       tcpip.sys - TCP/IP Driver, Microsoft Corporation
Highest reported total DPC routine time (%):          0.372928
Driver with highest DPC total execution time:         SynTP.sys - Synaptics Touchpad Win64 Driver, Synaptics Incorporated
Total time spent in DPCs (%)                          0.643817
DPC count (execution time <250 µs):                   10919
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                221
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count:                 svchost.exe
Total number of hard pagefaults                       1
Hard pagefault count of hardest hit process:          1
Number of processes hit:                              1

_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       1.060675
CPU 0 ISR highest execution time (µs):                64.9750
CPU 0 ISR total execution time (s):                   0.167538
CPU 0 ISR count:                                      7342
CPU 0 DPC highest execution time (µs):                749.7750
CPU 0 DPC total execution time (s):                   0.365938
CPU 0 DPC count:                                      10405
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0.189844
CPU 1 ISR highest execution time (µs):                15.26250
CPU 1 ISR total execution time (s):                   0.012308
CPU 1 ISR count:                                      2527
CPU 1 DPC highest execution time (µs):                913.950
CPU 1 DPC total execution time (s):                   0.022773
CPU 1 DPC count:                                      735
_________________________________________________________________________________________________________

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  • 3 Annotation 2020-03-29 213511.jpg

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#25
RKinner

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Go back to the HP support site and see if you can find a new driver for:

 

Synaptics Pointing Device Driver

You have Version: 19.3.31.31

 

Also see if they have a new driver for your intel graphics

 

What make and model and serial number is this.  Should be on a sticker on the bottom or it might be engraved on the bottom.
 


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#26
butterrice

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OK.  Update the Synaptics Driver to the last one I saw, June 20, 2018.  Attached is a screenshot of the Intel Graphics update - I don't know which one to use:

 

HP Notebook 15-f233wm

5CD7151NPP

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  • 4 Annotation 2020-03-30 201712.jpg

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#27
RKinner

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You currently have the top one.  Speccy says you have the Braswell chipset so I would try the third one

 

Intel High-Definition (HD) Graphics Driver - Braswell(Windows 10 v1803)

20.19.15.4835 Rev.

 

 

 

Intel usually won't install if the hardware doesn't match so it shouldn't hurt anything.  If it doesn't like it then try the second one.

 

Reboot when done and run a new Process Explorer log and post it.


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#28
butterrice

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Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 77.84 60 K 8 K 0   
procexp64.exe 9.47 30,080 K 58,540 K 6660 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
MsMpEng.exe 3.21 159,164 K 106,464 K 3576 Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Windows Publisher
System 2.67 196 K 656 K 4   
MicrosoftEdgeCP.exe 1.80 133,532 K 155,484 K 8576 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
Interrupts 1.49 0 K 0 K n/a Hardware Interrupts and DPCs  
dwm.exe 0.95 51,300 K 65,444 K 1080   
SynTPEnh.exe 0.83 6,392 K 20,312 K 5192 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 0.83 45,932 K 55,344 K 1960 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe 0.25 43,912 K 110,912 K 5844 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 0.25 2,132 K 5,240 K 676   
MicrosoftEdgeCP.exe 0.13 84,284 K 120,204 K 9076 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdgeCP.exe 0.06 73,436 K 116,008 K 7216 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.04 7,828 K 14,548 K 568 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchIndexer.exe 0.04 20,708 K 29,100 K 4860 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
SecurityHealthService.exe 0.03 4,096 K 16,592 K 8008 Windows Security Health Service Microsoft Corporation (Verified) Microsoft Windows Publisher
audiodg.exe 0.02 19,880 K 25,620 K 8264   
lsass.exe 0.01 7,404 K 18,340 K 800 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
esif_assist_64.exe 0.01 1,460 K 5,368 K 936   
svchost.exe 0.01 6,704 K 14,864 K 1288 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.01 4,608 K 17,036 K 5956 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.01 11,400 K 13,600 K 3060 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.01 12,328 K 29,940 K 1004 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.01 1,860 K 7,524 K 3920 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.01 3,924 K 21,324 K 4148 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.01 5,792 K 16,608 K 2808 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
Memory Compression 0.01 300 K 74,760 K 1032   
svchost.exe < 0.01 1,796 K 6,872 K 1160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
taskhostw.exe < 0.01 15,576 K 25,612 K 5116 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
csrss.exe < 0.01 1,732 K 4,932 K 580   
YourPhone.exe Suspended 16,640 K 29,952 K 6344   (No signature was present in the subject)
WUDFHost.exe  25,256 K 13,792 K 996   
WmiPrvSE.exe  4,096 K 10,928 K 5840   
WmiPrvSE.exe  3,368 K 9,588 K 8080   
WinStore.App.exe Suspended 49,260 K 3,420 K 5540 Store Microsoft Corporation (No signature was present in the subject) Microsoft Corporation
winlogon.exe  2,776 K 10,144 K 752   
wininit.exe  1,624 K 5,944 K 660   
SystemSettings.exe Suspended 25,508 K 576 K 9876 Settings Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe  1,088 K 5,260 K 1856   
SynTPEnhService.exe  2,468 K 8,864 K 3496 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe  6,640 K 16,548 K 2180 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,884 K 17,736 K 1756 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  7,136 K 14,980 K 1636 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,300 K 11,668 K 2892 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  16,748 K 16,040 K 1828 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,952 K 11,152 K 1544 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,344 K 7,896 K 488 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,116 K 7,512 K 2236 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,564 K 5,540 K 1180 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,240 K 7,584 K 1500 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,144 K 7,008 K 2712 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,492 K 10,476 K 3232 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,780 K 7,976 K 1984 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,264 K 6,864 K 1784 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,336 K 8,512 K 3424 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  6,908 K 27,336 K 5168 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  14,064 K 26,736 K 3272 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,016 K 7,492 K 2256 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,860 K 10,772 K 2164 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,960 K 8,432 K 2324 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,332 K 15,940 K 7780 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  10,968 K 20,176 K 3292 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,072 K 8,676 K 1748 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,140 K 12,928 K 10160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,640 K 13,732 K 8844 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,012 K 7,688 K 8884 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,036 K 12,040 K 3052 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  6,144 K 21,864 K 8780 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  21,476 K 41,968 K 4784 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,736 K 10,504 K 1240 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,244 K 9,504 K 2548 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,784 K 5,984 K 2536 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,860 K 21,536 K 3584 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,692 K 15,480 K 4824 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,828 K 9,308 K 4660 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,608 K 13,844 K 8892 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,552 K 5,752 K 6532 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,396 K 10,100 K 4224 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,484 K 13,344 K 2352 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,352 K 5,544 K 1976 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  8,596 K 36,104 K 5204 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,140 K 11,916 K 1724 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,240 K 17,560 K 6424 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  6,956 K 12,372 K 2848 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,592 K 8,676 K 6220 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,872 K 7,956 K 4544 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,444 K 6,004 K 5412 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,848 K 11,860 K 1340 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  948 K 3,612 K 920 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,576 K 6,612 K 1312 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,224 K 8,316 K 1380 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,004 K 8,056 K 1712 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,852 K 7,312 K 1148 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,784 K 6,576 K 1208 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,532 K 6,108 K 3264 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,424 K 12,452 K 3384 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,196 K 8,112 K 3488 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,332 K 5,260 K 3524 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,352 K 5,004 K 3860 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,432 K 4,732 K 4428 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,780 K 6,316 K 4648 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,104 K 6,712 K 1736 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,196 K 11,504 K 3704 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,776 K 11,136 K 5892 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
StartMenuExperienceHost.exe  32,328 K 70,844 K 6896   (Verified) Microsoft Windows
spoolsv.exe  5,844 K 15,176 K 3012 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe  1,244 K 1,008 K 368   
smartscreen.exe  16,840 K 29,880 K 8156 Windows Defender SmartScreen Microsoft Corporation (Verified) Microsoft Windows
SkypeBackgroundHost.exe Suspended 1,976 K 576 K 7908 Microsoft Skype Microsoft Corporation (No signature was present in the subject) Microsoft Corporation
SkypeApp.exe Suspended 153,220 K 29,740 K 860 SkypeApp Microsoft Corporation (No signature was present in the subject) Microsoft Corporation
sihost.exe  6,784 K 27,680 K 3260 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
SgrmBroker.exe  3,696 K 5,404 K 3280 System Guard Runtime Monitor Broker Service Microsoft Corporation (Verified) Microsoft Windows Publisher
SettingSyncHost.exe  5,156 K 6,936 K 6596 Host Process for Setting Synchronization Microsoft Corporation (Verified) Microsoft Windows
services.exe  5,264 K 8,856 K 792   
SecurityHealthSystray.exe  1,800 K 8,840 K 7820 Windows Security notification icon Microsoft Corporation (Verified) Microsoft Windows
SearchUI.exe Suspended 83,984 K 139,580 K 7340 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchProtocolHost.exe  1,996 K 7,892 K 2060 Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows
SearchFilterHost.exe  1,520 K 6,408 K 9648   
RuntimeBroker.exe  6,668 K 21,576 K 7592 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  3,220 K 15,564 K 6216 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  6,932 K 25,864 K 7136 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  6,324 K 25,212 K 6588 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  6,804 K 28,600 K 6024 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  3,276 K 19,064 K 5156 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  1,708 K 7,508 K 8344 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RtkNGUI64.exe  4,664 K 13,728 K 8148 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp.
RtkAudioService64.exe  2,132 K 8,768 K 2432 Realtek Audio Service Realtek Semiconductor (Verified) Realtek Semiconductor Corp
RichVideo64.exe  1,536 K 6,932 K 3940 CyberLink RichVideo Module CyberLink (Verified) CyberLink Corp.
Registry  9,272 K 78,228 K 88   
RAVBg64.exe  6,612 K 15,172 K 2572   
RAVBg64.exe  6,472 K 14,964 K 2580   
procexp.exe  4,456 K 10,672 K 7484 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe  24,664 K 18,300 K 5180 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
OneDrive.exe  26,120 K 68,408 K 5784 Microsoft OneDrive Microsoft Corporation (Verified) Microsoft Corporation
OfficeClickToRun.exe  13,992 K 24,316 K 3224 Microsoft Office Click-to-Run (SxS) Microsoft Corporation (Verified) Microsoft Corporation
NisSrv.exe  4,244 K 8,640 K 1100 Microsoft Network Realtime Inspection Service Microsoft Corporation (Verified) Microsoft Windows Publisher
MicrosoftEdgeSH.exe  5,400 K 16,676 K 5344 Microsoft Edge Web Platform Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdgeCP.exe  5,832 K 26,244 K 3556 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdge.exe  41,928 K 97,960 K 5968 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation
mDNSResponder.exe  1,832 K 6,100 K 3212 Bonjour Service Apple Inc. (Verified) Apple Inc.
jhi_service.exe  1,428 K 5,896 K 2980 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group
IntelCpHeciSvc.exe  1,768 K 7,280 K 3244 IntelCpHeciSvc Executable Intel Corporation (Verified) Intel Corporation
igfxHK.exe  2,372 K 9,180 K 4356 igfxHK Module Intel Corporation (Verified) Intel Corporation
igfxEM.exe  3,532 K 12,512 K 1576 igfxEM Module Intel Corporation (Verified) Intel Corporation
igfxCUIService.exe  2,192 K 9,064 K 1812 igfxCUIService Module Intel Corporation (Verified) Intel Corporation
HPWMISVC.exe  1,904 K 8,772 K 3344 HP WMI Service HP Inc. (Verified) HP Inc.
HPSupportSolutionsFrameworkService.exe  39,120 K 45,924 K 1052 HP Support Solutions Framework Service HP Inc. (Verified) HP Inc.
hpqwmiex.exe  2,160 K 10,380 K 1096 HP Software Framework WMI Service Hewlett-Packard Company (Verified) Hewlett-Packard Company
HPOrbitService.exe  3,956 K 15,124 K 4120 HP Orbit HP Inc. (Verified) HP Inc.
HPMSGSVC.exe  2,040 K 9,748 K 8256 HP Message Service HP Inc. (Verified) HP Inc.
HPJumpStartProvider.exe  1,368 K 436 K 8   
HPJumpStartBridge.exe  20,576 K 23,952 K 2444 HP JumpStart Bridge HP Inc. (Verified) HP Inc.
HPCommRecovery.exe  13,976 K 16,424 K 4928 CommRecovery HP Inc. (No signature was present in the subject) HP Inc.
HPAudioSwitch.exe  36,604 K 1,532 K 5436 HPAudioSwitch HP Inc. (Verified) HP Inc.
fontdrvhost.exe  1,840 K 4,340 K 904   
fontdrvhost.exe  1,328 K 2,524 K 908   
esif_uf.exe  2,028 K 7,224 K 3300 Intel® Dynamic Platform and Thermal Framework Intel Corporation (Verified) Intel® Software
DropboxUpdate.exe  2,192 K 4,116 K 3380   
dllhost.exe  1,940 K 11,972 K 6580 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe  3,780 K 11,448 K 5604 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe  3,252 K 10,060 K 4340   
dasHost.exe  2,848 K 8,060 K 3876   
ctfmon.exe  3,740 K 13,992 K 1880   
CoolSense.exe  2,540 K 832 K 8016 HP CoolSense HP Development Company, L.P. (Verified) Hewlett-Packard Company
browser_broker.exe  6,508 K 28,664 K 8128 Browser_Broker Microsoft Corporation (Verified) Microsoft Windows
ApplicationFrameHost.exe  17,720 K 35,120 K 5400 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows

  • 0

#29
RKinner

RKinner

    Malware Expert

  • Expert
  • 22,748 posts
  • MVP

We are making good progress.  System Idle is almost where it should be and Interrupts have dropped to just slightly above where I'd like to see them.  Should be almost back to normal.

 

Search for

device manager

hit Enter.

Find the Network Adapters and click on the arrow in front to open them up.  (may already be open) Find your Wireless or Wifi driver.  Should be Realtek RTL8188EE  Right click on it and Update driver.  Tell it to Search Automatically...

Did it find anything?  The Windows Update Catalog shows a newer version so you would think it would.

 

 

Download OOSU10.exe:

https://www.oo-softw...com/en/shutup10

Download and Save it (You will get a popup while it's downloading.  You can X out of it)
then Right click and Run As Admin.
Allow it to make a System Restore Point.
Click on Actions then on Apply Recommended Settings.

Close the program and reboot.

(After each major update it's wise to rerun the program and Revert the changes.)

 

Then give me a new Process Explorer log and Latency Monitor w/ the drivers tab screenshot.

 

Also
1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)

 


  • 0

#30
butterrice

butterrice

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 403 posts
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for  0:00:32  (h:mm:ss) on all processors.

_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        LAPTOP-EVIFAQQJ
OS version:                                           Windows 10 , 10.0, build: 18363 (x64)
Hardware:                                             HP 15 Notebook PC, HP, 8175
CPU:                                                  GenuineIntel Intel® Celeron® CPU N3060 @ 1.60GHz
Logical processors:                                   2
Processor groups:                                     1
RAM:                                                  4001 MB total

_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   160 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
 
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs):   533.10
Average measured interrupt to process latency (µs):   27.430821
Highest measured interrupt to DPC latency (µs):       423.30
Average measured interrupt to DPC latency (µs):       7.350159

_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs):              48.01250
Driver with highest ISR routine execution time:       i8042prt.sys - i8042 Port Driver, Microsoft Corporation
Highest reported total ISR routine time (%):          0.005129
Driver with highest ISR total time:                   i8042prt.sys - i8042 Port Driver, Microsoft Corporation
Total time spent in ISRs (%)                          0.007713
ISR count (execution time <250 µs):                   265
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs):              508.450
Driver with highest DPC routine execution time:       ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation
Highest reported total DPC routine time (%):          0.160625
Driver with highest DPC total execution time:         ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation
Total time spent in DPCs (%)                          0.452973
DPC count (execution time <250 µs):                   15443
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                214
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count:                 microsoftedgesh.exe
Total number of hard pagefaults                       5
Hard pagefault count of hardest hit process:          2
Number of processes hit:                              4

_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       0.603231
CPU 0 ISR highest execution time (µs):                48.01250
CPU 0 ISR total execution time (s):                   0.004692
CPU 0 ISR count:                                      215
CPU 0 DPC highest execution time (µs):                508.450
CPU 0 DPC total execution time (s):                   0.262788
CPU 0 DPC count:                                      15136
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0.364512
CPU 1 ISR highest execution time (µs):                11.6250
CPU 1 ISR total execution time (s):                   0.000264
CPU 1 ISR count:                                      50
CPU 1 DPC highest execution time (µs):                392.28750
CPU 1 DPC total execution time (s):                   0.028247
CPU 1 DPC count:                                      521
_________________________________________________________________________________________________________

 

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 61.64 60 K 8 K 0   
procexp64.exe 10.24 33,364 K 64,252 K 9540 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
SynTPEnh.exe 7.22 6,348 K 20,824 K 5072 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
dwm.exe 3.76 48,760 K 69,976 K 1092 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts 2.62 0 K 0 K n/a Hardware Interrupts and DPCs  
MicrosoftEdgeCP.exe 2.50 120,904 K 161,524 K 5408 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
System 1.97 208 K 4,684 K 4   
MsMpEng.exe 1.39 160,472 K 132,004 K 3580 Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Windows Publisher
csrss.exe 0.43 2,136 K 5,176 K 668 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe 0.24 36,976 K 99,428 K 5304 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdgeCP.exe 0.14 107,040 K 130,996 K 1836 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
esif_assist_64.exe 0.02 1,464 K 5,408 K 1724 Intel® Dynamic Platform and Thermal Framework Utility Application Intel Corporation (Verified) Intel® Software
svchost.exe 0.01 8,112 K 15,940 K 568 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
OfficeClickToRun.exe 0.02 14,072 K 26,652 K 3336 Microsoft Office Click-to-Run (SxS) Microsoft Corporation (Verified) Microsoft Corporation
svchost.exe  2,124 K 8,764 K 1848 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.01 4,504 K 17,224 K 5112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchIndexer.exe 0.01 27,236 K 37,284 K 4624 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdge.exe < 0.01 31,936 K 80,348 K 3848 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation
svchost.exe 0.01 55,208 K 63,560 K 2040 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
csrss.exe < 0.01 1,832 K 4,984 K 576 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
YourPhone.exe Suspended 16,648 K 34,940 K 1132   (No signature was present in the subject)
WUDFHost.exe  25,096 K 12,732 K 988 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe  3,912 K 11,852 K 6192 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe  2,608 K 9,276 K 8952 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
wlanext.exe  2,060 K 7,020 K 3016 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
WinStore.App.exe Suspended 49,100 K 12,308 K 8260 Store Microsoft Corporation (No signature was present in the subject) Microsoft Corporation
winlogon.exe  2,836 K 9,744 K 752 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe  1,656 K 6,496 K 660 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
taskhostw.exe  13,060 K 23,156 K 3404 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SystemSettings.exe Suspended 25,492 K 3,500 K 10112 Settings Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe  1,092 K 5,348 K 5256 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe  2,472 K 9,372 K 3544 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 0.03 12,340 K 30,016 K 64 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,168 K 12,980 K 9568 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,512 K 15,396 K 2724 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.02 1,532 K 5,952 K 1192 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  5,624 K 25,820 K 1600 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,300 K 19,032 K 8684 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,372 K 12,120 K 2928 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  17,696 K 20,148 K 1504 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,408 K 8,492 K 3560 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  6,284 K 14,092 K 1800 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,520 K 6,224 K 3368 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,280 K 7,976 K 1000 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  21,024 K 39,148 K 7848 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  5,136 K 12,412 K 1588 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,876 K 10,036 K 1624 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  6,964 K 15,820 K 1336 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  10,968 K 19,004 K 2076 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,856 K 6,848 K 7376 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,852 K 7,536 K 4180 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,900 K 13,544 K 3348 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,488 K 13,508 K 2376 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,104 K 12,152 K 1292 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,256 K 7,992 K 1564 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  8,988 K 18,528 K 3388 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  9,680 K 20,020 K 2124 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  7,504 K 16,792 K 3088 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,904 K 21,940 K 3608 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,140 K 11,852 K 8060 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,320 K 7,268 K 1828 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,160 K 7,164 K 2704 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,020 K 8,936 K 2332 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,480 K 5,700 K 8356 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  5,944 K 17,012 K 2824 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,396 K 10,160 K 4356 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,700 K 9,752 K 8768 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,732 K 10,648 K 1264 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,244 K 9,524 K 2560 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,836 K 12,220 K 5060 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,808 K 6,456 K 2552 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  8,568 K 35,672 K 2500 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,624 K 13,728 K 9680 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,248 K 11,352 K 1412 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,920 K 7,784 K 2232 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,844 K 11,160 K 3112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,904 K 6,424 K 4676 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,316 K 16,484 K 5440 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,120 K 7,436 K 6388 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,840 K 8,988 K 5900 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,676 K 8,952 K 5640 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,420 K 8,496 K 1664 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,876 K 7,976 K 5152 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,852 K 12,240 K 1384 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  940 K 3,892 K 912 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,572 K 7,328 K 1368 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,280 K 8,136 K 1464 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,380 K 11,256 K 1592 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,012 K 8,416 K 1756 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,352 K 5,772 K 796 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,840 K 7,752 K 2084 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,784 K 7,256 K 2096 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,016 K 8,136 K 2532 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  4,508 K 12,872 K 3472 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  2,228 K 8,624 K 3552 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,328 K 5,504 K 3572 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,360 K 5,416 K 3728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,432 K 5,408 K 4632 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  1,816 K 7,088 K 4768 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe  3,108 K 12,932 K 7204 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
StartMenuExperienceHost.exe  32,344 K 70,220 K 6148   (Verified) Microsoft Windows
spoolsv.exe  5,664 K 15,260 K 3044 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe  1,180 K 1,104 K 360 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
smartscreen.exe  13,324 K 28,952 K 5328 Windows Defender SmartScreen Microsoft Corporation (Verified) Microsoft Windows
SkypeBackgroundHost.exe Suspended 1,952 K 10,044 K 3808 Microsoft Skype Microsoft Corporation (No signature was present in the subject) Microsoft Corporation
SkypeApp.exe Suspended 155,408 K 39,696 K 7256 SkypeApp Microsoft Corporation (No signature was present in the subject) Microsoft Corporation
sihost.exe  6,624 K 27,256 K 1576 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
SgrmBroker.exe  2,948 K 6,076 K 8964 System Guard Runtime Monitor Broker Service Microsoft Corporation (Verified) Microsoft Windows Publisher
services.exe  5,216 K 9,704 K 768 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
SecurityHealthSystray.exe  1,772 K 8,836 K 5724 Windows Security notification icon Microsoft Corporation (Verified) Microsoft Windows
SecurityHealthService.exe  4,036 K 16,564 K 8216 Windows Security Health Service Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 71,156 K 127,140 K 2636 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  4,496 K 15,656 K 8176 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  7,116 K 25,876 K 6268 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  8,212 K 26,576 K 8232 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  6,300 K 25,384 K 7720 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  3,408 K 19,128 K 4480 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe  1,716 K 7,480 K 9024 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RtkNGUI64.exe  4,684 K 13,768 K 8196 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp.
RtkAudioService64.exe  2,140 K 9,040 K 2456 Realtek Audio Service Realtek Semiconductor (Verified) Realtek Semiconductor Corp
RichVideo64.exe  1,528 K 7,164 K 7804 CyberLink RichVideo Module CyberLink (Verified) CyberLink Corp.
Registry  6,316 K 39,476 K 88   
RAVBg64.exe  6,636 K 15,864 K 2596 HD Audio Background Process Realtek Semiconductor (Verified) Realtek Semiconductor Corp.
RAVBg64.exe  6,500 K 15,760 K 2604 HD Audio Background Process Realtek Semiconductor (Verified) Realtek Semiconductor Corp.
procexp.exe  4,556 K 10,968 K 9612 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe  24,696 K 18,376 K 2472 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
OneDrive.exe  26,336 K 67,372 K 8292 Microsoft OneDrive Microsoft Corporation (Verified) Microsoft Corporation
NisSrv.exe  4,364 K 9,456 K 888 Microsoft Network Realtime Inspection Service Microsoft Corporation (Verified) Microsoft Windows Publisher
MicrosoftEdgeSH.exe  4,732 K 15,912 K 7872 Microsoft Edge Web Platform Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdgeCP.exe  5,700 K 26,004 K 8532 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdgeCP.exe  5,756 K 26,184 K 7668 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
Memory Compression  260 K 37,096 K 2108   
mDNSResponder.exe  1,892 K 6,464 K 3328 Bonjour Service Apple Inc. (Verified) Apple Inc.
lsass.exe  6,756 K 17,416 K 800 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
jhi_service.exe  1,428 K 6,312 K 7236 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group
igfxHK.exe  2,384 K 9,412 K 5688 igfxHK Module Intel Corporation (Verified) Intel Corporation
igfxEM.exe  3,380 K 12,648 K 5680 igfxEM Module Intel Corporation (Verified) Intel Corporation
igfxCUIService.exe  2,188 K 9,388 K 1896 igfxCUIService Module Intel Corporation (Verified) Intel Corporation
HPWMISVC.exe  1,852 K 8,720 K 3440 HP WMI Service HP Inc. (Verified) HP Inc.
HPSupportSolutionsFrameworkService.exe  39,320 K 49,328 K 1820 HP Support Solutions Framework Service HP Inc. (Verified) HP Inc.
hpqwmiex.exe  2,188 K 10,268 K 7088 HP Software Framework WMI Service Hewlett-Packard Company (Verified) Hewlett-Packard Company
HPOrbitService.exe  3,940 K 14,480 K 4128 HP Orbit HP Inc. (Verified) HP Inc.
HPMSGSVC.exe  2,044 K 9,728 K 8548 HP Message Service HP Inc. (Verified) HP Inc.
HPJumpStartProvider.exe  1,488 K 700 K 3416   (Verified) HP Inc.
HPJumpStartBridge.exe  20,416 K 28,060 K 6216 HP JumpStart Bridge HP Inc. (Verified) HP Inc.
HPCommRecovery.exe  13,836 K 17,240 K 3316 CommRecovery HP Inc. (No signature was present in the subject) HP Inc.
HPAudioSwitch.exe  36,648 K 3,244 K 8460 HPAudioSwitch HP Inc. (Verified) HP Inc.
fontdrvhost.exe 0.01 1,712 K 4,240 K 928 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
fontdrvhost.exe  1,288 K 3,012 K 920 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
esif_uf.exe  2,036 K 7,056 K 3424 Intel® Dynamic Platform and Thermal Framework Intel Corporation (Verified) Intel® Software
DropboxUpdate.exe  2,208 K 460 K 3500 Dropbox Update Dropbox, Inc. (Verified) Dropbox, Inc
dllhost.exe  4,324 K 11,628 K 7432 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe  1,512 K 6,772 K 5584 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe  3,192 K 10,400 K 4696 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dasHost.exe  3,020 K 8,476 K 4144 Device Association Framework Provider Host Microsoft Corporation (Verified) Microsoft Windows
ctfmon.exe  3,516 K 14,028 K 5296 CTF Loader Microsoft Corporation (Verified) Microsoft Windows
CoolSense.exe  2,516 K 920 K 6944 HP CoolSense HP Development Company, L.P. (Verified) Hewlett-Packard Company
conhost.exe  6,440 K 10,560 K 3060 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
browser_broker.exe  6,368 K 28,072 K 7364 Browser_Broker Microsoft Corporation (Verified) Microsoft Windows
audiodg.exe  11,388 K 20,588 K 2476 Windows Audio Device Graph Isolation  Microsoft Corporation (Verified) Microsoft Windows
ApplicationFrameHost.exe  15,208 K 34,316 K 6480 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows

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