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Computer is slow


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#76
butterrice

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#77
RKinner

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Go back into Resource Monitor disk.  Make it full screen.  Click on the box in front of System.  In the pane below, drag the column separator to the right of File out until you can see the full file name but try to keep the Read & Write columns visible.  You can also move the column separator in front of File to the left as far as you want as we don't care what it says.  Click once or twice on the column header Write to bring the heaviest hitters to the top. Now bring up the snipping tool, New, then click on the down arrow for Mode and click on Full Screen Snip.  Save the file the attach it to a reply.

 

Should look something like this:

 

Capture.JPG


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#78
butterrice

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#79
RKinner

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Can you repeat the above but this time check the box in front of ShellExperienceHost?


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#80
butterrice

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sorry for delay... see attached

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#81
RKinner

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Make sure your PC is set to High Performance.  Windows makes it hard to do that but there is a way:

https://tunecomp.net...-power-options/

 

Also search for

programs

hit enter

Go through the list and uninstall any you don't really need especially these:

 

Packages:
=========
Bubble Witch 3 Saga -> C:\Program Files\WindowsApps\king.com.BubbleWitch3Saga_5.6.3.0_x86__kgqvnymyfvs32 [2019-06-16] (king.com)
Candy Crush Soda Saga -> C:\Program Files\WindowsApps\king.com.CandyCrushSodaSaga_1.140.300.0_x86__kgqvnymyfvs32 [2019-06-16] (king.com)
HP JumpStart -> C:\Program Files\WindowsApps\AD2F1837.HPJumpStart_1.2.228.0_x64__v10z8vjag6ke6 [2018-11-20] (HP Inc.)
Mail and Calendar -> C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11001.20116.0_x64__8wekyb3d8bbwe [2019-06-16] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2019-04-07] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2019-04-07] (Microsoft Corporation) [MS Ad]
Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.6132.0_x64__8wekyb3d8bbwe [2019-06-16] (Microsoft Studios) [MS Ad]
MSN Weather -> C:\Program Files\WindowsApps\Microsoft.BingWeather_4.28.10351.0_x64__8wekyb3d8bbwe [2019-04-08] (Microsoft Corporation) [MS Ad]
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.95.602.0_x64__mcm4njqhnhss8 [2020-03-28] (Netflix, Inc.)
Simple Mahjong -> C:\Program Files\WindowsApps\26720RandomSaladGamesLLC.SimpleMahjong_5.7.25.0_x64__kx24dqmazqk8j [2020-03-24] (Random Salad Games LLC) [MS Ad]
WinZip Universal -> C:\Program Files\WindowsApps\WinZipComputing.WinZipUniversal_1.5.13516.0_x64__3ykzqggjzj4z0 [2019-06-16] (WinZip Computing)

 

Click on the "Start" button.  This usually brings up a list of programs and also shows the metro display (Square boxes like a touchscreen)  Unless you have a use for them, right click and Uninstall or Delete.

 

Reboot when done.  Wait 5 minutes then bring up Process Explorer.  Wait another minute then create the log.


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#82
butterrice

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Bubble Witch 3 Saga -> C:\Program Files\WindowsApps\king.com.BubbleWitch3Saga_5.6.3.0_x86__kgqvnymyfvs32 [2019-06-16] (king.com)

COULD NOT FIND THIS
Candy Crush Soda Saga -> C:\Program Files\WindowsApps\king.com.CandyCrushSodaSaga_1.140.300.0_x86__kgqvnymyfvs32 [2019-06-16] (king.com)

COULD NOT FIND THIS
HP JumpStart -> C:\Program Files\WindowsApps\AD2F1837.HPJumpStart_1.2.228.0_x64__v10z8vjag6ke6 [2018-11-20] (HP Inc.)

THERE ARE 3 - I DELETED THIS ONE.  THE OTHER TWO ARE HPJUMPSTART BRIDGE AND HPJUMPSTART LAUNCH - DELETE THESE AS WELL?
Mail and Calendar -> C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11001.20116.0_x64__8wekyb3d8bbwe [2019-06-16] (Microsoft Corporation) [MS Ad]

THE DATE ON THE ONE I FOUND IS 04/03/20. I DIDN'T KNOW IF YOU FOUND ANOTHER VERSION OR IF THESE ARE ONE IN THE SAME.  DELETE?
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2019-04-07] (Microsoft Corporation) [MS Ad]

COULD NOT FIND THIS
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2019-04-07] (Microsoft Corporation) [MS Ad]

COULD NOT FIND THIS
Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.6132.0_x64__8wekyb3d8bbwe [2019-06-16] (Microsoft Studios) [MS Ad]

COULD NOT FIND THIS
MSN Weather -> C:\Program Files\WindowsApps\Microsoft.BingWeather_4.28.10351.0_x64__8wekyb3d8bbwe [2019-04-08] (Microsoft Corporation) [MS Ad]

COULD NOT FIND THIS
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.95.602.0_x64__mcm4njqhnhss8 [2020-03-28] (Netflix, Inc.)

DELETED
Simple Mahjong -> C:\Program Files\WindowsApps\26720RandomSaladGamesLLC.SimpleMahjong_5.7.25.0_x64__kx24dqmazqk8j [2020-03-24] (Random Salad Games LLC) [MS Ad]

COULD NOT FIND THIS
WinZip Universal -> C:\Program Files\WindowsApps\WinZipComputing.WinZipUniversal_1.5.13516.0_x64__3ykzqggjzj4z0 [2019-06-16] (WinZip Computing)

COULD NOT FIND THIS

 

Got rid of Dropbox, Groove Music, and Xbox.  Could not get rid of Xbox toolbar though.  Not even an option to uninstall it.  I'm not sure what some of the other things are so I left them alone. 

 

Will post Process Explorer next. 


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#83
RKinner

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HP JumpStart -> C:\Program Files\WindowsApps\AD2F1837.HPJumpStart_1.2.228.0_x64__v10z8vjag6ke6 [2018-11-20] (HP Inc.)

THERE ARE 3 - I DELETED THIS ONE.  THE OTHER TWO ARE HPJUMPSTART BRIDGE AND HPJUMPSTART LAUNCH - DELETE THESE AS WELL?
Mail and Calendar -> C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11001.20116.0_x64__8wekyb3d8bbwe [2019-06-16] (Microsoft Corporation) [MS Ad]

THE DATE ON THE ONE I FOUND IS 04/03/20. I DIDN'T KNOW IF YOU FOUND ANOTHER VERSION OR IF THESE ARE ONE IN THE SAME.  DELETE?

 

Delete them all.

 

Hit the "start" button and I think you may see some of the game programs in little boxes.  If you right click on its box there may be an option to uninstall.


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#84
butterrice

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see attached

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#85
RKinner

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That's the best we've seen so far.    Interrupts is just a tad high but everything else looks good.  How is it running now?


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#86
butterrice

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It is running much better now.... my touch pad is really sensitive but I'll take it over it being slow ! 


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#87
RKinner

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There should be a something in Control Panel to adjust the touchpad.  Either a  section dedicated to the touchpad or  maybe just go to  Mouse then look under Pointer Options.


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#88
butterrice

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good to go!


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