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Laptop has slow internet connection


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#16
peter plus

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Internet speeds climbing now to 10-24Mbps which is fine

 

Many thanks for your help :-)


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#17
peter plus

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Hmmmm maybe I spoke too soon.

 

Was working fine early this morning but has now reverted to low speed access and buffering video streams.

 

If I reboot router it shows about 24Mbps but a few minutes later is back to as it was between 0.2 and 5Mbps 

All other devices working fine.

 

Any ideas? 


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#18
icotonev

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Any ideas? 

 

HI, peter plus..! Your problem is definitely not due to malware ..! Did you contact your internet provider and what is their opinion ...?!?


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#19
peter plus

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Hi icotonev. Performing much better especially when first booting in the morning. Then it drops back to very low speed. 

 

I'll speak to my internet provider see what they say

Thanks again for your help


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#20
icotonev

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Please follow the instructions from this link:

 

https://setuprouter....et-your-router/

 

Please only for this part:

 

 

How to Reboot your Router

Rebooting a router means cycling the power to it. If you want to reboot your router, follow these steps:

  • Unplug the power connector from the back of the router and plug it back in.
  • Wait about 30 seconds for the router to reboot.
  • Your internet connection will drop when your router is rebooted. If someone is using a computer on your network to access the internet, you may want to warn them.

 

 

Please read and check your router settings using the following instruction:

 

https://setuprouter.com/wifi-channels/

 

 


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