Additional scan result of Farbar Recovery Scan Tool (x64) Version: 15-04-2020
Ran by Laptop (16-04-2020 14:43:31)
Running from C:\Users\Laptop\Desktop
Windows 7 Ultimate Service Pack 1 (X64) (2012-11-17 19:16:02)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================
Administrator (S-1-5-21-1790939574-762709250-2766489150-500 - Administrator - Disabled)
bart (S-1-5-21-1790939574-762709250-2766489150-1003 - Administrator - Enabled) => C:\Users\bart
Guest (S-1-5-21-1790939574-762709250-2766489150-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1790939574-762709250-2766489150-1002 - Limited - Enabled)
Laptop (S-1-5-21-1790939574-762709250-2766489150-1000 - Administrator - Enabled) => C:\Users\Laptop
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Microsoft Security Essentials (Enabled - Up to date) {71A27EC9-3DA6-45FC-60A7-004F623C6189}
AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}
AS: Malwarebytes (Enabled - Up to date) {98619B37-4FC4-67F2-1C99-EEF6D47DBD96}
AS: Microsoft Security Essentials (Enabled - Up to date) {CAC39F2D-1B9C-4A72-5A17-3B3D19BB2B34}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
64 Bit HP CIO Components Installer (HKLM\...\{BE930E38-7BB3-45B6-85B2-5251F374F844}) (Version: 6.2.2 - Hewlett-Packard) Hidden
AccelerometerP11 (HKLM-x32\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.10.34 - STMicroelectronics)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 20.006.20042 - Adobe Systems Incorporated)
Adobe Flash Player 32 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 32.0.0.363 - Adobe)
Adobe Flash Player 32 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 32.0.0.363 - Adobe)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
AutoCAD 2014 - English (HKLM\...\{5783F2D7-D001-0000-0102-0060B0CE6BBA}) (Version: 19.1.18.0 - Autodesk) Hidden
AutoCAD 2014 - English (HKLM\...\{5783F2D7-D001-0409-2102-0060B0CE6BBA}) (Version: 19.1.18.0 - Autodesk) Hidden
AutoCAD 2014 Language Pack - English (HKLM\...\{5783F2D7-D001-0409-1102-0060B0CE6BBA}) (Version: 19.1.18.0 - Autodesk) Hidden
Autodesk 360 (HKLM\...\{52B28CAD-F49D-47BA-9FFE-29C2E85F0D0B}) (Version: 4.0.27.1 - Autodesk)
Autodesk App Manager (HKLM-x32\...\{C070121A-C8C5-4D52-9A7D-D240631BD433}) (Version: 1.1.0 - Autodesk)
Autodesk AutoCAD 2014 - English (HKLM\...\AutoCAD 2014 - English) (Version: 19.1.18.0 - Autodesk)
Autodesk Content Service (HKLM-x32\...\{62F029AB-85F2-0000-866A-9FC0DD99DDBC}) (Version: 3.1.3.0 - Autodesk) Hidden
Autodesk Content Service (HKLM-x32\...\Autodesk Content Service) (Version: 3.1.3.0 - Autodesk)
Autodesk Content Service Language Pack (HKLM-x32\...\{62F029AB-85F2-0001-866A-9FC0DD99DDBC}) (Version: 3.1.3.0 - Autodesk) Hidden
Autodesk Featured Apps (HKLM-x32\...\{F732FEDA-7713-4428-934B-EF83B8DD65D0}) (Version: 1.1.0 - Autodesk)
Autodesk Material Library 2014 (HKLM-x32\...\{644F9B19-A462-499C-BF4D-300ABC2A28B1}) (Version: 4.0.19.0 - Autodesk)
Autodesk Material Library Base Resolution Image Library 2014 (HKLM-x32\...\{51BF3210-B825-4092-8E0D-66D689916E02}) (Version: 4.0.19.0 - Autodesk)
Autodesk ReCap (HKLM\...\{31ABA3F2-0000-1033-0102-111D43815377}) (Version: 1.0.43.13 - Autodesk) Hidden
Autodesk ReCap (HKLM\...\Autodesk ReCap) (Version: 1.0.43.13 - Autodesk)
Autodesk ReCap Language Pack-English (HKLM\...\{31ABA3F2-0010-1033-0102-111D43815377}) (Version: 1.0.43.13 - Autodesk) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.51.815.0 - Logitech) Hidden
Citrix Online Launcher (HKLM-x32\...\{77463C86-BB3A-426E-A6C2-06B4D28C250F}) (Version: 1.0.223 - Citrix)
CloudReading (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 1.0.31.1111 - Foxit Corporation)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell SupportAssist (HKLM\...\{17F0E5C2-638A-4645-A341-03E9C2FDCFF4}) (Version: 3.4.5.366 - Dell Inc.)
Dell System Detect - 1 (HKU\S-1-5-21-1790939574-762709250-2766489150-1000\...\58d94f3ce2c27db0) (Version: 6.12.0.5 - Dell)
Dell System Detect (HKU\S-1-5-21-1790939574-762709250-2766489150-1000\...\9204f5692a8faf3b) (Version: 5.9.0.5 - Dell)
Dell System Detect Bootstrapper (HKU\S-1-5-21-1790939574-762709250-2766489150-1000\...\8e3135b376bd523e) (Version: 5.1.0.41 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 8.1200.101.127 - ALPS ELECTRIC CO., LTD.)
DriverAgent by eSupport.com (HKLM\...\DriverAgent.exe) (Version: - )
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version: - SEIKO EPSON Corporation)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version: - )
Extended Asian Language font pack for Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-2530-0000-AC13154E5A00}) (Version: 19.021.20058 - Adobe Systems Incorporated)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 6.1.1.1031 - Foxit Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 80.0.3987.163 - Google LLC)
Google Drive (HKLM-x32\...\{A8DC81F2-D365-4248-892A-FA3B5951F731}) (Version: 2.34.9392.7803 - Google, Inc.)
Google Earth Pro (HKLM\...\{70A0F34E-564B-4F93-ADD6-3BAEC6E44075}) (Version: 7.3.2.5776 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.35.451 - Google LLC) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKLM-x32\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
GoToMeeting 10.9.1.17359 (HKU\S-1-5-21-1790939574-762709250-2766489150-1000\...\GoToMeeting) (Version: 10.9.1.17359 - LogMeIn, Inc.)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6292.0 - IDT)
Intel® Network Connections 18.5.54.0 (HKLM\...\PROSetDX) (Version: 18.5.54.0 - Intel)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{4327107B-E95E-415C-9194-458FCED6BF12}) (Version: 13.03.0000 - Intel Corporation)
Java 8 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LINE (HKU\S-1-5-21-1790939574-762709250-2766489150-1000\...\LINE) (Version: 5.24.0.2165 - LINE Corporation)
Logitech SetPoint 6.67 (HKLM\...\sp6) (Version: 6.67.83 - Logitech)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
MagicDisc 2.7.106 (HKLM-x32\...\MagicDisc 2.7.106) (Version: - )
Malwarebytes version 4.1.0.56 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.1.0.56 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (HKLM-x32\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.8 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.8.03761 - Microsoft Corporation)
Microsoft Office 2003 Web Components (HKLM-x32\...\{90120000-00A4-0409-0000-0000000FF1CE}) (Version: 12.0.6213.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Standard Edition 2003 (HKLM-x32\...\{91120409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50918.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (HKLM\...\Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU) (Version: - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Applications - ENU (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Applications - ENU) (Version: - Microsoft Corporation)
Motorola Mobile Drivers Installation 6.4.0 (HKLM\...\{27986EDD-C9EC-4B52-B92F-06D073F0AA52}) (Version: 6.4.0 - Motorola Mobility LLC)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
NVIDIA 3D Vision Driver 327.02 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 327.02 - NVIDIA Corporation)
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.12.5922 - NVIDIA Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
NVIDIA Graphics Driver 327.02 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 327.02 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation)
NVIDIA nView 140.62 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 140.62 - NVIDIA Corporation)
NVIDIA Performance Drivers (HKLM\...\{4C0A8D65-4286-4B58-87FE-18AD24289285}) (Version: 2.2.5.0 - NVIDIA Corporation)
NVIDIA WMI 2.14.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVWMI) (Version: 2.14.0 - NVIDIA Corporation)
OpenTX Companion 2.0 (HKLM-x32\...\OpenTX Companion 2.0) (Version: - OpenTX)
Pdf995 (HKLM-x32\...\Pdf995) (Version: 20.0s - )
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PIXresizer (HKLM-x32\...\PIXresizer_is1) (Version: 2.0.5 - Bluefive software)
Plantronics CSR Driver (64-bit) (HKLM\...\{FD7996F0-DF82-4B2F-89A8-B48809F0D08F}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
Plantronics CsrDfu Installer (HKLM-x32\...\{4C7A0C02-6958-476E-845E-FD99445C2FCF}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
Plantronics HidDfu Installer (HKLM-x32\...\{4359031D-133C-4C4E-8A45-8D4963AE6493}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
Plantronics MyHeadset Updater (HKLM-x32\...\{3D0F2BA8-BAD9-4147-8B82-03C27B63145D}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
Plantronics MyHeadset Updater (HKLM-x32\...\{f3913714-6d44-49ee-9526-a47d548f2334}) (Version: 3.1.51094.21292 - Plantronics, Inc.)
Plantronics MyHeadset Updater Device Handlers (32-bit) (HKLM-x32\...\{9A67BCA8-CE04-4562-B32C-095115A90E9D}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
Plantronics MyHeadset Updater DFU Handlers (32-bit) (HKLM-x32\...\{7DD3B24A-DD5D-40EA-B6DC-F6C9404005E3}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
Plantronics MyHeadset Updater Install Check (HKLM-x32\...\{912B41EB-EC87-4635-83B0-59A14DA5A115}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
Plantronics MyHeadset Updater MLS (HKLM\...\{22B4D3CC-C6A9-41C0-8380-D7A634B5B06E}) (Version: 3.0.0.0 - Plantronics, Inc.) Hidden
Plantronics MyHeadset Updater Runtime (HKLM-x32\...\{13C44B5A-D5F0-427D-A29B-E9E979F157DC}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
Plantronics MyHeadset Updater Startup (HKLM-x32\...\{20617C99-EFDE-489A-9816-9D6409E9ED68}) (Version: 3.1.51094.21292 - Plantronics, Inc.) Hidden
PVSonyDll (HKLM\...\{3D3E663D-4E7E-4577-A560-7ECDDD45548A}) (Version: 1.00.0001 - NVIDIA Corporation) Hidden
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
SketchUp Import for AutoCAD 2014 (HKLM-x32\...\{644E9589-F73A-49A4-AC61-A953B9DE5669}) (Version: 1.1.0 - Autodesk)
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype version 8.58 (HKLM-x32\...\Skype_is1) (Version: 8.58 - Skype Technologies S.A.)
SolidWorks 2013 x64 Edition SP03 (HKLM\...\{B6B5EA7E-B91F-443D-A958-B0062FB53804}) (Version: 21.130.60 - SolidWorks) Hidden
SolidWorks 2013 x64 Edition SP03 (HKLM-x32\...\SolidWorks Installation Manager 20130-40300-1100-100) (Version: 21.3.0.60 - SolidWorks Corporation)
SolidWorks eDrawings 2013 x64 Edition SP03 (HKLM\...\{AC2165BD-762D-420B-AD33-20FACAA7112B}) (Version: 13.3.111 - Dassault Systèmes SolidWorks Corp) Hidden
SolidWorks Explorer 2013 SP03 x64 Edition (HKLM\...\{168EB20E-FC09-4D2E-83A9-49483710304C}) (Version: 21.30.60 - SolidWorks Corporation) Hidden
SolidWorks Plastics 2013 SP03 x64 Edition (HKLM\...\{BA812540-2D88-4A6A-A527-E7728D577D7D}) (Version: 21.30.60 - SolidWorks Corporation) Hidden
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version: - )
Sync (HKLM-x32\...\{96855E80-23DA-11E2-BDFB-09006188709B}) (Version: 1.1.9.1154 - Sync)
System Requirements Lab for Intel (HKLM-x32\...\{53C63F43-B827-42D9-8886-4698D91EA33B}) (Version: 4.5.15.0 - Husdawg, LLC)
VC_CRT_x64 (HKLM\...\{54F2237F-018C-483B-8884-9FC0D88840C3}) (Version: 1.02.0000 - Intel Corporation) Hidden
Verizon Software Upgrade Assistant (HKLM-x32\...\{F933562A-45B5-4730-8A5E-0D282AA9866B}) (Version: 15.05.0601 - Motorola Mobility) Hidden
ViewSonic Monitor Drivers (HKLM-x32\...\{B4FEA924-630D-11D4-B78E-005004566E4D}) (Version: - )
Vim 7.4 (self-installing) (HKLM\...\Vim 7.4) (Version: - )
Windows Driver Package - Cambridge Silicon Radio (CSRBC) USB (10/26/2012 2.4.0.0) (HKLM\...\20C7EDA3129B3FF8F72F9BF59252B718B554FBDC) (Version: 10/26/2012 2.4.0.0 - Cambridge Silicon Radio)
Windows Driver Package - FTDI CDM Driver Package - Bus/D2XX Driver (07/12/2013 2.08.30) (HKLM\...\22CCD58B53472BE3FCAFF05631111C4062959A43) (Version: 07/12/2013 2.08.30 - FTDI)
Windows Driver Package - FTDI CDM Driver Package - VCP Driver (07/12/2013 2.08.30) (HKLM\...\BD00013670D26C16E19F284BF8E15DAF813497C7) (Version: 07/12/2013 2.08.30 - FTDI)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zoom (HKU\S-1-5-21-1790939574-762709250-2766489150-1000\...\ZoomUMX) (Version: 4.6 - Zoom Video Communications, Inc.)
==================== Custom CLSID (Whitelisted): ==============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
CustomCLSID: HKU\S-1-5-21-1790939574-762709250-2766489150-1000_Classes\CLSID\{6A221957-2D85-42A7-8E19-BE33950D1DEB}\localserver32 -> C:\Program Files\Autodesk\AutoCAD 2014\acad.exe (Autodesk, Inc -> Autodesk, Inc.)
CustomCLSID: HKU\S-1-5-21-1790939574-762709250-2766489150-1000_Classes\CLSID\{7DE1BE5C-CEBA-4F1D-ACBC-9CE11EE9A2A1}\localserver32 -> C:\Program Files\Autodesk\AutoCAD 2014\acad.exe (Autodesk, Inc -> Autodesk, Inc.)
CustomCLSID: HKU\S-1-5-21-1790939574-762709250-2766489150-1000_Classes\CLSID\{BD0DEB94-63DB-4392-9420-6EEE05094B1F}\localserver32 -> C:\Program Files\Autodesk\AutoCAD 2014\acad.exe (Autodesk, Inc -> Autodesk, Inc.)
CustomCLSID: HKU\S-1-5-21-1790939574-762709250-2766489150-1000_Classes\CLSID\{E2C40589-DE61-11ce-BAE0-0020AF6D7005}\InprocServer32 -> C:\Program Files\Autodesk\AutoCAD 2014\en-US\acadficn.dll (Autodesk, Inc -> Autodesk, Inc.)
ShellIconOverlayIdentifiers: [ AAASyncNo] -> {CD0DD5EC-23D2-4AE0-A111-C7B89038E695} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers: [ AAASyncProg] -> {9A1FA446-6778-4A02-883B-3100549CF193} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers: [ AAASyncRoot] -> {B57A832B-F40A-4A9D-A0F5-49E7D17B8EE4} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers: [ AAASyncSkip] -> {AFE40DBB-AB20-4979-B0D2-483B6866C8C9} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers: [ AAASyncYes] -> {9C569020-57C0-4CE0-9605-8AD42F4B1C7F} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers: [ GoogleDriveBlacklisted] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2018-04-23] (Google Inc -> Google)
ShellIconOverlayIdentifiers: [ GoogleDriveSynced] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2018-04-23] (Google Inc -> Google)
ShellIconOverlayIdentifiers: [ GoogleDriveSyncing] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2018-04-23] (Google Inc -> Google)
ShellIconOverlayIdentifiers: [AutoCAD Digital Signatures Icon Overlay Handler] -> {36A21736-36C2-4C11-8ACB-D4136F2B57BD} => C:\Windows\system32\AcSignIcon.dll [2013-02-08] (Autodesk, Inc -> Autodesk, Inc.)
ShellIconOverlayIdentifiers-x32: [ AAASyncNo] -> {CD0DD5EC-23D2-4AE0-A111-C7B89038E695} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers-x32: [ AAASyncProg] -> {9A1FA446-6778-4A02-883B-3100549CF193} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers-x32: [ AAASyncRoot] -> {B57A832B-F40A-4A9D-A0F5-49E7D17B8EE4} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers-x32: [ AAASyncSkip] -> {AFE40DBB-AB20-4979-B0D2-483B6866C8C9} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ShellIconOverlayIdentifiers-x32: [ AAASyncYes] -> {9C569020-57C0-4CE0-9605-8AD42F4B1C7F} => C:\Program Files (x86)\Sync\ASyncOverlay64.dll [2017-04-19] (TODO: <Company name>) [File not signed]
ContextMenuHandlers1: [AcShellExtension.AcContextMenuHandler] -> {2E7A2C6C-B938-40a4-BA1C-C7EC982DC202} => C:\Program Files\Common Files\Autodesk Shared\AcShellEx\AcShellExtension.dll [2013-02-08] (Autodesk, Inc -> Autodesk)
ContextMenuHandlers1: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => c:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation -> Microsoft Corporation)
ContextMenuHandlers1: [FileAssociationHelper] -> {D5CF14A2-B3CA-49DC-8E3E-0BB233B26D09} => C:\Program Files\File Association Helper\FAHDll.dll [2014-01-28] (WinZip Computing LLC -> Nico Mak Computing)
ContextMenuHandlers1: [Foxit_ConvertToPDF_Reader] -> {A94757A0-0226-426F-B4F1-4DF381C630D3} => C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\ConvertToPDFShellExtension_x64.dll [2013-09-23] (Foxit Corporation -> Foxit Corporation)
ContextMenuHandlers1: [GDContextMenu] -> {BB02B294-8425-42E5-983F-41A1FA970CD6} => C:\Program Files (x86)\Google\Drive\contextmenu64.dll [2018-04-23] (Google Inc -> Google)
ContextMenuHandlers1: [gvim] -> {51EEE242-AD87-11d3-9C1E-0090278BBD99} => C:\Program Files (x86)\Vim\vim74\gvimext.dll [2013-08-10] (Tianmiao Hu's Developer Studio) [File not signed]
ContextMenuHandlers1: [SyncComContextShlExt] -> {0dcd9583-eb2f-4e08-a146-885c923c0833} => C:\Program Files (x86)\Sync\SyncComCtx64.dll [2017-04-19] () [File not signed]
ContextMenuHandlers2: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => c:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation -> Microsoft Corporation)
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2020-04-14] (Malwarebytes Corporation -> Malwarebytes)
ContextMenuHandlers4: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => c:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation -> Microsoft Corporation)
ContextMenuHandlers4: [GDContextMenu] -> {BB02B294-8425-42E5-983F-41A1FA970CD6} => C:\Program Files (x86)\Google\Drive\contextmenu64.dll [2018-04-23] (Google Inc -> Google)
ContextMenuHandlers4: [SyncComContextShlExt] -> {0dcd9583-eb2f-4e08-a146-885c923c0833} => C:\Program Files (x86)\Sync\SyncComCtx64.dll [2017-04-19] () [File not signed]
ContextMenuHandlers5: [00nView] -> {1E9B04FB-F9E5-4718-997B-B8DA88302A48} => C:\Program Files\NVIDIA Corporation\nview\nvshell.dll [2013-09-05] (NVIDIA Corporation -> )
ContextMenuHandlers5: [NvCplDesktopContext] -> {3D1975AF-48C6-4f8e-A182-BE0E08FA86A9} => C:\Windows\system32\nvshext.dll [2013-08-29] (NVIDIA Corporation -> NVIDIA Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2020-04-14] (Malwarebytes Corporation -> Malwarebytes)
==================== Codecs (Whitelisted) ====================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Drivers32: [vidc.i420] => C:\Windows\system32\lvcod64.dll [175392 2012-09-21] (Logitech, Inc. -> Logitech Inc.)
HKLM\...\Drivers32: [vidc.i420] => C:\Windows\SysWOW64\lvcodec2.dll [305000 2012-09-21] (Logitech, Inc. -> Logitech Inc.)
==================== Shortcuts & WMI ========================
(The entries could be listed to be restored or removed.)
Shortcut: C:\Users\Laptop\AppData\Roaming\Microsoft\Windows\Network Shortcuts\My Web Sites on MSN\target.lnk -> hxxp://www.msnusers.co
==================== Loaded Modules (Whitelisted) =============
2015-04-15 07:11 - 2015-04-15 07:11 - 000162816 _____ () [File not signed] C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\css_core.dll
2015-07-14 10:27 - 2015-07-14 10:27 - 000032768 _____ () [File not signed] C:\Program Files (x86)\Plantronics\MyHeadsetUpdater\NativeUsbLib.dll
2017-04-19 22:39 - 2017-04-19 22:39 - 001136640 _____ () [File not signed] C:\Program Files (x86)\Sync\SyncComCtx64.dll
2010-07-19 17:48 - 2010-07-19 17:48 - 001501696 _____ () [File not signed] C:\Program Files\Common Files\Intel\WirelessCommon\Libeay32.dll
2020-04-14 14:43 - 2020-04-16 13:54 - 000192512 _____ () [File not signed] C:\Users\Laptop\AppData\Local\Temp\sfamcc00001.dll
2020-04-15 08:58 - 2020-04-16 13:54 - 000158720 _____ () [File not signed] C:\Users\Laptop\AppData\Local\Temp\sfareca00001.dll
2020-02-08 09:43 - 2015-11-06 11:32 - 000040448 _____ () [File not signed] C:\Windows\System32\pdf995mon64.dll
2015-07-14 09:36 - 2015-07-14 09:36 - 000036864 _____ (CSR Ltd) [File not signed] C:\Program Files (x86)\Common Files\Plantronics\pttransport.dll
2015-07-14 09:36 - 2015-07-14 09:36 - 000766464 _____ (CSR Ltd.) [File not signed] C:\Program Files (x86)\Common Files\Plantronics\TestEngine.dll
2015-07-14 09:34 - 2015-07-14 09:34 - 000362496 _____ (CSR plc.) [File not signed] C:\Program Files (x86)\Plantronics\MyHeadsetUpdater\UpdaterEngine.dll
2016-03-18 13:02 - 2009-10-21 15:39 - 000138752 _____ (Hewlett-Packard Company) [File not signed] C:\Windows\System32\hpf3l101.dll
2016-03-18 13:16 - 2009-10-21 15:38 - 000254464 _____ (Hewlett-Packard Corporation) [File not signed] C:\Windows\system32\spool\PRTPROCS\x64\hpfpp101.dll
2009-05-14 16:49 - 2009-05-14 16:49 - 000071680 _____ (Hewlett-Packard) [File not signed] c:\windows\system32\hpzinw12.dll
2009-05-14 16:49 - 2009-05-14 16:49 - 000089600 _____ (Hewlett-Packard) [File not signed] c:\windows\system32\hpzipm12.dll
2010-07-19 18:47 - 2010-07-19 18:47 - 001070080 _____ (Intel® Corporation) [File not signed] C:\Program Files\Common Files\Intel\WirelessCommon\PsRegApi.dll
2010-07-19 18:48 - 2010-07-19 18:48 - 001023488 _____ (Intel® Corporation) [File not signed] C:\Program Files\Common Files\Intel\WirelessCommon\TraceApi.dll
2010-07-19 18:49 - 2010-07-19 18:49 - 003719168 _____ (Intel® Corporation) [File not signed] C:\Program Files\Intel\WiFi\bin\AmtWsMan.dll
2010-07-19 18:50 - 2010-07-19 18:50 - 000831488 _____ (Intel® Corporation) [File not signed] C:\Program Files\Intel\WiFi\bin\IntStngs.dll
2010-07-19 18:48 - 2010-07-19 18:48 - 000336896 _____ (Intel® Corporation) [File not signed] C:\Program Files\Intel\WiFi\bin\IWMSPROV.DLL
2010-07-19 19:00 - 2010-07-19 19:00 - 001320448 _____ (Intel® Corporation) [File not signed] C:\Program Files\Intel\WiFi\bin\MurocApi.dll
2010-07-19 18:53 - 2010-07-19 18:53 - 002272768 _____ (Intel® Corporation) [File not signed] C:\Program Files\Intel\WiFi\bin\PfMgrApi.dll
2010-07-19 18:51 - 2010-07-19 18:51 - 000813056 _____ (Intel® Corporation) [File not signed] C:\Program Files\Intel\WiFi\bin\PfQOSMgr.dll
2010-07-19 18:46 - 2010-07-19 18:46 - 000176640 _____ (Intel® Corporation) [File not signed] C:\Program Files\Intel\WiFi\bin\S24MUDLL.dll
2010-07-19 18:59 - 2010-07-19 18:59 - 001772544 _____ (Intel® Corporation) [File not signed] C:\Windows\System32\IWMSSvc.dll
2019-03-28 00:48 - 2019-03-28 00:48 - 000115200 _____ (Microsoft Corporation) [File not signed] C:\Windows\Microsoft.Net\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
2019-03-28 00:34 - 2019-03-28 00:34 - 000130560 _____ (Microsoft Corporation) [File not signed] C:\Windows\Microsoft.Net\assembly\GAC_64\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
2018-04-23 12:01 - 2017-09-27 17:30 - 000489984 _____ (Newtonsoft) [File not signed] C:\Program Files (x86)\Wondershare\WAF\2.4.3.236\Newtonsoft.Json.dll
2013-08-29 19:29 - 2013-08-29 19:29 - 001343840 _____ (NVIDIA CORPORATION -> NVIDIA Corporation) [File not signed] C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
2020-02-27 14:51 - 2020-02-27 14:51 - 001899008 _____ (SQLite Development Team) [File not signed] C:\Program Files\Dell\SupportAssistAgent\bin\x64\sqlite3.dll
2013-08-10 06:42 - 2013-08-10 06:42 - 000067584 _____ (Tianmiao Hu's Developer Studio) [File not signed] C:\Program Files (x86)\Vim\vim74\gvimext.dll
2015-07-14 09:34 - 2015-07-14 09:34 - 000132608 _____ (TODO: <Company name>) [File not signed] C:\Program Files (x86)\Plantronics\MyHeadsetUpdater\UpdaterAgent.dll
2017-04-19 22:39 - 2017-04-19 22:39 - 001467904 _____ (TODO: <Company name>) [File not signed] C:\Program Files (x86)\Sync\ASyncOverlay64.dll
2018-04-23 12:01 - 2018-01-26 17:08 - 000088064 _____ (Wondershare) [File not signed] C:\Program Files (x86)\Wondershare\WAF\2.4.3.236\WsAppCollect.dll
2018-04-23 12:01 - 2018-01-26 17:08 - 000200192 _____ (Wondershare) [File not signed] C:\Program Files (x86)\Wondershare\WAF\2.4.3.236\WsAppCommon.dll
==================== Alternate Data Streams (Whitelisted) ========
==================== Safe Mode (Whitelisted) ==================
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
==================== Association (Whitelisted) =================
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
HKU\S-1-5-21-1790939574-762709250-2766489150-1000\Software\Classes\.scr: AutoCADScriptFile => C:\Windows\system32\notepad.exe "%1"
==================== Internet Explorer trusted/restricted ==========
(If an entry is included in the fixlist, it will be removed from the registry.)
IE trusted site: HKU\.DEFAULT\...\dell.com -> dell.com
IE trusted site: HKU\S-1-5-21-1790939574-762709250-2766489150-1000\...\dell.com -> dell.com
==================== Hosts content: =========================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2009-07-13 20:34 - 2019-07-22 06:53 - 000000035 _____ C:\Windows\system32\drivers\etc\hosts
==================== Other Areas ===========================
(Currently there is no automatic fix for this section.)
HKLM\System\CurrentControlSet\Control\Session Manager\Environment\\Path -> C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Common Files\Plantronics\;C:\Program Files (x86)\Plantronics\MyHeadsetUpdater\;C:\Program Files (x86)\Plantronics\VoyagerEdge\
HKU\S-1-5-21-1790939574-762709250-2766489150-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Laptop\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.1.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.
==================== MSCONFIG/TASK MANAGER disabled items ==
==================== FirewallRules (Whitelisted) ================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
FirewallRules: [{E66B8D41-25FE-4BB5-B6E6-1BEC422EEC6E}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{DB2C16D3-D64F-41B1-ADAE-D460BA013D98}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{29645442-F190-44A6-A362-74C91F9756A3}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{79D30E03-8F7C-4B65-9881-E3A08C4B1BAB}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [TCP Query User{9730F405-3E34-4D89-890A-230A5B980390}C:\users\laptop\appdata\local\line\bin\current\line.exe] => (Allow) C:\users\laptop\appdata\local\line\bin\current\line.exe (LINE Corporation -> LINE Corporation)
FirewallRules: [UDP Query User{AD935BDC-506A-477D-AA42-D9ED70EB86A5}C:\users\laptop\appdata\local\line\bin\current\line.exe] => (Allow) C:\users\laptop\appdata\local\line\bin\current\line.exe (LINE Corporation -> LINE Corporation)
FirewallRules: [{CA457C70-0E09-4852-AACA-F1A18746A416}] => (Allow) C:\Users\Laptop\AppData\Roaming\Zoom\bin\Zoom.exe (Zoom Video Communications, Inc. -> Zoom Video Communications, Inc.)
FirewallRules: [{0888891B-8EC7-4E9F-B796-15FF97B5BE6C}] => (Allow) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [{150B2AEE-84AA-4B66-AA3D-3FFB750F8A82}] => (Allow) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [{383CB848-7469-405B-8992-29B89D76B9CB}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC -> Google LLC)
FirewallRules: [TCP Query User{4AF499F3-AEC0-4B78-A9C6-76A095587BED}C:\program files (x86)\microsoft\skype for desktop\skype.exe] => (Allow) C:\program files (x86)\microsoft\skype for desktop\skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [UDP Query User{662E8729-EF03-4A0A-B73D-B4617315C370}C:\program files (x86)\microsoft\skype for desktop\skype.exe] => (Allow) C:\program files (x86)\microsoft\skype for desktop\skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
==================== Restore Points =========================
10-04-2020 12:36:28 Windows Update
14-04-2020 09:16:09 Windows Update
14-04-2020 17:21:02 Removed AccelerometerP11
14-04-2020 17:26:22 Installed AccelerometerP11
14-04-2020 22:56:25 Restore Point Created by FRST
16-04-2020 10:51:55 AdwCleaner_BeforeCleaning_16/04/2020_10:51:55
==================== Faulty Device Manager Devices ============
Name:
Description:
Class Guid: {4d36e979-e325-11ce-bfc1-08002be10318}
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Name: Broadcom USH
Description: Broadcom USH
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
==================== Event log errors: ========================
Application errors:
==================
Error: (04/16/2020 02:43:16 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MsMpEng.exe, version: 4.10.209.0, time stamp: 0x582a94a1
Faulting module name: mpengine.dll, version: 1.1.16900.4, time stamp: 0x5e70249a
Exception code: 0xc0000005
Fault offset: 0x00000000001d00cf
Faulting process id: 0x98
Faulting application start time: 0x01d614156351c494
Faulting application path: c:\Program Files\Microsoft Security Client\MsMpEng.exe
Faulting module path: c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{8B749B60-6AD3-4D0E-8335-EF1339E9B17F}\mpengine.dll
Report Id: e56c9e68-8022-11ea-8ea8-f07bcbab03a4
Error: (04/16/2020 07:32:43 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: PictureViewer.exe, version: 7.74.80.86, time stamp: 0x5180f08e
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x5180f322
Exception code: 0xc0000005
Fault offset: 0x51f4cc49
Faulting process id: 0x1b08
Faulting application start time: 0x01d613f3803d0f36
Faulting application path: C:\Program Files (x86)\QuickTime\PictureViewer.exe
Faulting module path: QuickTime.qts
Report Id: bfc379bf-7fe6-11ea-8e41-f07bcbab03a4
Error: (04/15/2020 10:05:05 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program Zoom.exe version 4.6.20033.407 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 2758
Start Time: 01d6133d80b462e1
Termination Time: 138
Application Path: C:\Users\Laptop\AppData\Roaming\Zoom\bin\Zoom.exe
Report Id: d9499bed-7f32-11ea-9ca6-f07bcbab03a4
Error: (04/14/2020 10:56:25 PM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
Gathering Writer Data
Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {3dc361ac-5fab-4dd8-bb1a-70cbf25847d6}
Error: (04/14/2020 07:21:01 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MBAMService.exe, version: 3.2.0.890, time stamp: 0x5e4bfca6
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000024
Fault offset: 0x00000000000c85b8
Faulting process id: 0xb20
Faulting application start time: 0x01d612c2bfc9c987
Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 5daf47d3-7eb7-11ea-9ec3-f07bcbab03a4
Error: (04/14/2020 06:46:52 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: QtCore_Ad_SyncNs_4.dll_unloaded, version: 0.0.0.0, time stamp: 0x50d3fca7
Exception code: 0xc0000005
Fault offset: 0x0000000066f265fe
Faulting process id: 0x2368
Faulting application start time: 0x01d612bb420ce8df
Faulting application path: C:\Windows\explorer.exe
Faulting module path: QtCore_Ad_SyncNs_4.dll
Report Id: 987e5c1b-7eb2-11ea-a74c-f07bcbab03a4
Error: (04/14/2020 05:53:20 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MBAMService.exe, version: 3.2.0.890, time stamp: 0x5e4bfca6
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000024
Fault offset: 0x00000000000c85b8
Faulting process id: 0xb6c
Faulting application start time: 0x01d612b6c4cbf211
Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1e1f5f74-7eab-11ea-a74c-f07bcbab03a4
System errors:
=============
Error: (04/16/2020 02:43:33 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Run the configured recovery program.
Error: (04/16/2020 02:43:16 PM) (Source: Microsoft Antimalware) (EventID: 5008) (User: )
Description: Microsoft Antimalware engine has been terminated due to an unexpected error.
Failure Type: Crash
Exception code: 0xc0000005
Resource: file:C:\Users\Laptop\Documents\Denver Zoo cover letter..doc
Error: (04/16/2020 11:36:40 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dell Client Management Service service hung on starting.
Error: (04/16/2020 11:02:40 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dell Client Management Service service hung on starting.
Error: (04/16/2020 10:55:45 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dell Client Management Service service hung on starting.
Error: (04/16/2020 10:53:29 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll
Error: (04/16/2020 10:53:29 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll
Error: (04/16/2020 10:53:09 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll
==================== Memory info ===========================
BIOS: Dell Inc. A16 05/12/2017
Motherboard: Dell Inc. 041WH1
Processor: Intel® Core i7 CPU Q 820 @ 1.73GHz
Percentage of memory in use: 66%
Total physical RAM: 8181.83 MB
Available physical RAM: 2731.38 MB
Total Virtual: 16361.81 MB
Available Virtual: 9547.7 MB
==================== Drives ================================
Drive c: () (Fixed) (Total:218.81 GB) (Free:14.61 GB) NTFS
Drive d: () (Fixed) (Total:19.53 GB) (Free:19.44 GB) NTFS
Drive f: (SolidWorks1) (CDROM) (Total:6.3 GB) (Free:0 GB) CDFS
\\?\Volume{b1cb26bd-30f2-11e2-a239-806e6f6e6963}\ (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS
==================== MBR & Partition Table ====================
==========================================================
Disk: 0 (MBR Code: Windows 7/8/10) (Size: 238.5 GB) (Disk ID: 48E2F468)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=218.8 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=19.5 GB) - (Type=0F Extended)
==================== End of Addition.txt =======================