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cannot open pictures on one laptop but on another laptop , the same pi


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#31
HaraMo

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acer website shows following audio driver , Do I have it already? 

 

Datum:

2017/02/16

Versie:

6.0.1.7553

Fabrikant:

Realtek

Grootte:

442.4 MB

 

 


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#32
HaraMo

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mistake


Edited by HaraMo, 02 May 2020 - 03:51 PM.

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#33
HaraMo

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mistake double post


Edited by HaraMo, 02 May 2020 - 03:52 PM.

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#34
HaraMo

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about the sleep issue, I followed the first fix:  device manager: enable that mouse and keyboard can wake up the laptop.

 

only thing is:

 

for the laptop keyboard there is no tab energymanagement.

 

for the mouse, I use a ergonomic mouse, there I enabled it.

 

then I hit FN + F4 (sleep) but it as if the laptop gets stuck to even get to sleep. fan keeps working,led harddisk keeps on, I waited to give it time to sleep but no avail.


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#35
HaraMo

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about checking the audio in device manager

 

something strange in there to see:

 

my wifes old ophone4s is in the list of sound video and game controller

 

I'm not sure what it's doing there: IPhone4s of (wifes name) Hands-Free HF Audio.

 

I also have:

 

Intel ® Display audio

Nvidia virtual audio device (Wave Extensible) (WDM)

 

Realtek High Definition Audio.

 

Do i need to ignore all and continue the steps on the high defintion audio?


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#36
HaraMo

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log hdaudbus.sys

Farbar Recovery Scan Tool (x64) Versie: 30-04-2020
Gestart door UserX (03-05-2020 00:37:43)
Gestart vanaf C:\Users\UserX\Desktop
Boot Modus: Normal
 
================== Bestanden Zoeken: "hdaudbus.sys" =============
 
C:\Windows\WinSxS\amd64_dual_hdaudbus.inf_31bf3856ad364e35_10.0.18362.693_none_94f597a2f492345b\hdaudbus.sys
[2020-03-11 12:39][2020-03-11 12:39] 000114688 _____ (Microsoft Corporation) 1D742547071FC1436ED72A3F9DB6E1F0 [Bestand is getekend]
 
C:\Windows\WinSxS\amd64_dual_hdaudbus.inf_31bf3856ad364e35_10.0.18362.693_none_94f597a2f492345b\r\hdaudbus.sys
[2020-03-11 12:33][2020-03-07 19:31] 000003637 _____ () 901910BA9B759E23EA4F419F7115E25F [Bestand niet getekend]
 
C:\Windows\WinSxS\amd64_dual_hdaudbus.inf_31bf3856ad364e35_10.0.18362.693_none_94f597a2f492345b\f\hdaudbus.sys
[2020-03-11 12:33][2020-03-07 19:31] 000004091 _____ () B3426C6AC69D1AC12D6A6934E5C8A49D [Bestand niet getekend]
 
C:\Windows\System32\DriverStore\FileRepository\hdaudbus.inf_amd64_f12cafeced9b2919\hdaudbus.sys
[2020-03-11 12:39][2020-03-11 12:39] 000114688 _____ (Microsoft Corporation) 1D742547071FC1436ED72A3F9DB6E1F0 [Bestand is getekend]
 
C:\Windows\System32\drivers\hdaudbus.sys
[2020-03-11 12:39][2020-03-11 12:39] 000114688 _____ (Microsoft Corporation) 1D742547071FC1436ED72A3F9DB6E1F0 [Bestand is getekend]
 
C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.778.1.9\amd64_dual_hdaudbus.inf_31bf3856ad364e35_10.0.18362.693_none_94f597a2f492345b\r\hdaudbus.sys
[2020-04-18 13:05][2020-04-09 19:33] 000003637 _____ () 901910BA9B759E23EA4F419F7115E25F [Bestand niet getekend]
 
C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.778.1.9\amd64_dual_hdaudbus.inf_31bf3856ad364e35_10.0.18362.693_none_94f597a2f492345b\f\hdaudbus.sys
[2020-04-18 13:05][2020-04-09 19:33] 000004091 _____ () B3426C6AC69D1AC12D6A6934E5C8A49D [Bestand niet getekend]
 
C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.720.1.0\amd64_dual_hdaudbus.inf_31bf3856ad364e35_10.0.18362.693_none_94f597a2f492345b\r\hdaudbus.sys
[2020-03-13 12:18][2020-03-12 01:30] 000003637 _____ () 901910BA9B759E23EA4F419F7115E25F [Bestand niet getekend]
 
C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.720.1.0\amd64_dual_hdaudbus.inf_31bf3856ad364e35_10.0.18362.693_none_94f597a2f492345b\f\hdaudbus.sys
[2020-03-13 12:18][2020-03-12 01:30] 000004091 _____ () B3426C6AC69D1AC12D6A6934E5C8A49D [Bestand niet getekend]
 
 
====== Einde van Zoeken ======

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#37
HaraMo

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Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 84.64 60 K 8 K 0
SearchIndexer.exe 6.84 59 612 K 61 380 K 6736 Indexeerfunctie van Microsoft Windows Search Microsoft Corporation (Verified) Microsoft Windows
procexp64.exe 2.83 67 000 K 97 240 K 15960 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System 0.95 200 K 1 192 K 4
dwm.exe 0.71 59 136 K 74 244 K 1136 Beheer van bureaubladvensters Microsoft Corporation (Verified) Microsoft Windows
mshta.exe 0.67 148 016 K 144 656 K 8132 Microsoft ® HTML-toepassingshost Microsoft Corporation (Verified) Microsoft Windows
Interrupts 0.58 0 K 0 K n/a Hardware Interrupts and DPCs
explorer.exe 0.34 74 796 K 161 612 K 9208 Windows Verkenner Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 0.34 2 692 K 6 128 K 756 Runtimeproces voor client-server Microsoft Corporation (Verified) Microsoft Windows Publisher
bdservicehost.exe 0.27 544 576 K 345 080 K 1960 bdservicehost Bitdefender (Verified) Bitdefender SRL
BackgroundAgent.exe 0.26 35 204 K 8 220 K 13064 Background Agent Acer Incorporated (Verified) Acer Incorporated
Dropbox.exe 0.23 463 656 K 425 876 K 13596 Dropbox Dropbox, Inc. (Verified) Dropbox, Inc
FRST64.exe 0.15 27 644 K 44 068 K 17192 Farbar Recovery Scan Tool Farbar (Geen handtekening aanwezig in het onderwerp) Farbar
NVDisplay.Container.exe 0.15 29 368 K 25 892 K 3220 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
GamesAppIntegrationService.exe 0.10 2 656 K 8 344 K 17104 WildTangent Games App Integration Service WildTangent (Verified) WildTangent Inc
TeamViewer.exe 0.10 28 764 K 34 528 K 2760 TeamViewer TeamViewer Germany GmbH (Verified) TeamViewer Germany GmbH
ePowerEvent.exe 0.09 5 520 K 13 176 K 1004 ePowerEvent Acer Incorporated (Verified) Acer Incorporated
QAAdminAgent.exe 0.08 6 728 K 22 808 K 12376 QAAdminAgent Acer Incorporated (Verified) Acer Incorporated
DSATray.exe 0.07 67 332 K 66 128 K 14996 Intel Driver & Support Assistant Tray Intel (Verified) IDSA Production signing key
expressvpnd.exe 0.06 17 884 K 23 828 K 6956 ExpressVPN Service ExpressVPN (Verified) Express Vpn LLC
esrv.exe 0.06 64 120 K 29 364 K 18180 Intel® System Usage Report (Verified) Intel® Software Development Products
ePowerTray.exe 0.06 7 224 K 14 584 K 11688 ePowerTray Acer Incorporated (Verified) Acer Incorporated
DSAService.exe 0.06 31 924 K 52 940 K 6172 DSAService Intel (Verified) IDSA Production signing key
Adobe Desktop Service.exe 0.05 145 584 K 91 084 K 11632 Creative Cloud Adobe Inc. (Verified) Adobe Inc.
googledrivesync.exe 0.05 223 964 K 228 956 K 6924 (Verified) Google LLC
WINWORD.EXE 0.04 168 924 K 154 048 K 21932 Microsoft Word Microsoft Corporation (Verified) Microsoft Corporation
conhost.exe 0.03 8 084 K 12 032 K 6796 Consolevensterhost Microsoft Corporation (Verified) Microsoft Windows
ACCStd.exe 0.03 79 656 K 15 204 K 13520 ACCStd (Verified) Acer Incorporated
lsass.exe 0.03 8 524 K 17 328 K 840 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
TogglDesktop.exe 0.02 92 852 K 73 308 K 4072 TogglDesktop Toggl (Verified) Toggl OÜ
TeamViewer_Service.exe 0.02 8 304 K 21 216 K 6744 TeamViewer TeamViewer Germany GmbH (Verified) TeamViewer Germany GmbH
DevMgmtService.exe 0.01 14 972 K 29 716 K 2388 Bitdefender Device Management Service Bitdefender (Verified) Bitdefender SRL
iPodService.exe 0.01 3 508 K 8 472 K 14804 iPod Service Apple Inc. (Verified) Apple Inc.
mDNSResponder.exe 0.01 2 060 K 6 556 K 5632 Bonjour Service Apple Inc. (Verified) Apple Inc.
node.exe 0.01 46 620 K 64 936 K 16316 Node.js: Server-side JavaScript Node.js (Verified) Node.js Foundation
bdagent.exe 0.01 29 476 K 9 700 K 15116 Bitdefender agent Bitdefender (Verified) Bitdefender SRL
QtWebEngineProcess.exe 0.01 44 964 K 62 324 K 17008 Qt Qtwebengineprocess The Qt Company Ltd. (Verified) Dropbox, Inc
nvcontainer.exe 0.01 12 832 K 30 356 K 6272 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
QASvc.exe 0.01 4 520 K 9 044 K 11008 QASvc Acer Incorporated (Verified) Acer Incorporated
AGMService.exe 0.01 3 528 K 10 324 K 6008 Adobe Genuine Software Service Adobe Systems, Incorporated (Verified) Adobe Inc.
remoting_host.exe < 0.01 9 380 K 17 620 K 7200 Hostproces Google Inc. (Verified) Google LLC
rundll32.exe < 0.01 2 484 K 9 452 K 7468 Windows-hostproces (Rundll32) Microsoft Corporation (Verified) Microsoft Windows
services.exe < 0.01 6 128 K 9 568 K 820 Services en controller-app Microsoft Corporation (Verified) Microsoft Windows Publisher
conhost.exe < 0.01 6 740 K 7 688 K 7064 Consolevensterhost Microsoft Corporation (Verified) Microsoft Windows
AgentMonitor.exe < 0.01 15 848 K 30 308 K 68 AgentMon Application (Verified) Vtech Electronics North America, L.L.C.
AdobeIPCBroker.exe < 0.01 5 460 K 11 632 K 14128 Adobe IPC Broker Adobe Inc (Verified) Adobe Inc.
esrv_svc.exe < 0.01 114 036 K 46 624 K 1076 Intel® System Usage Report (Verified) Intel® Software Development Products
tv_w32.exe < 0.01 4 120 K 9 408 K 11740 TeamViewer TeamViewer Germany GmbH (Verified) TeamViewer Germany GmbH
tv_x64.exe < 0.01 4 008 K 9 720 K 11748 TeamViewer TeamViewer Germany GmbH (Verified) TeamViewer Germany GmbH
AppleMobileDeviceService.exe < 0.01 3 492 K 11 772 K 6044 MobileDeviceService Apple Inc. (Verified) Apple Inc.
svchost.exe < 0.01 3 176 K 7 840 K 2896 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
XeroxPrintJobEventManagerService.exe < 0.01 1 752 K 6 732 K 6804 XeroxPrintJobEventManagerService.exe Xerox Corporation (Verified) Xerox Corporation
wgsslvpnc.exe < 0.01 2 524 K 7 784 K 8200 wgsslvpnc Module (Geen handtekening aanwezig in het onderwerp)
bdservicehost.exe < 0.01 21 144 K 39 400 K 2296 bdservicehost Bitdefender (Verified) Bitdefender SRL
svchost.exe < 0.01 3 072 K 8 440 K 1064 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
RuntimeBroker.exe < 0.01 4 808 K 18 516 K 22168 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
csrss.exe < 0.01 1 860 K 5 224 K 624 Runtimeproces voor client-server Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 3 244 K 9 012 K 3332 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
AdobeUpdateService.exe < 0.01 2 848 K 8 500 K 6000 Adobe Update Service Adobe Inc. (Verified) Adobe Inc.
svchost.exe < 0.01 6 996 K 15 492 K 24528 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
Pen_Tablet.exe < 0.01 14 048 K 23 516 K 8484 Tablet Service for consumer driver Wacom Technology, Corp. (Verified) Wacom Technology Corp.
svchost.exe < 0.01 5 944 K 15 308 K 16552 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
iTunesHelper.exe < 0.01 5 832 K 15 912 K 14500 iTunesHelper Apple Inc. (Verified) Apple Inc.
svchost.exe < 0.01 13 788 K 22 324 K 4160 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 5 388 K 18 452 K 5796 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
NVIDIA Web Helper.exe < 0.01 31 460 K 3 200 K 10876 NVIDIA Web Helper Service Node.js (Verified) NVIDIA Corporation
VLC Streamer Configuration.exe < 0.01 68 644 K 45 928 K 12948 VLC Streamer Configuration Hobbyist Software (Verified) Hobbyist Software Ltd.
svchost.exe < 0.01 2 672 K 13 056 K 2532 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 3 572 K 11 216 K 7676 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
BdVpnService.exe < 0.01 31 216 K 36 336 K 2312 Bitdefender Vpn Service Bitdefender (Verified) Bitdefender SRL
YourPhone.exe Suspended 13 676 K 33 192 K 12852 (Geen handtekening aanwezig in het onderwerp)
WTabletServiceCon.exe 1 632 K 6 948 K 3748 Tablet Service Wacom Technology, Corp. (Verified) Wacom Technology Corp.
WSHelper.exe 8 436 K 19 856 K 15596 Wondershare Studio Wondershare (Verified) Wondershare software CO., LIMITED
wmpnetwk.exe 9 424 K 22 872 K 8612 Windows Media Player Network Sharing-service Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 15 364 K 24 028 K 4900 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 5 748 K 10 564 K 11228 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WinStore.App.exe Suspended 56 576 K 11 968 K 18748 Store Microsoft Corporation (Geen handtekening aanwezig in het onderwerp) Microsoft Corporation
winlogon.exe 2 912 K 11 108 K 308 Toepassing Windows-aanmelden Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1 656 K 6 188 K 748 Windows Toepassing Opstarten Microsoft Corporation (Verified) Microsoft Windows Publisher
WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 10 440 K 44 252 K 20692 WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe Microsoft Corporation (Verified) Microsoft Windows
wgsslvpnsrc.exe 1 576 K 5 472 K 6680 (Geen handtekening aanwezig in het onderwerp)
WacomHost.exe 2 772 K 11 060 K 9492 Wacom Load Agent Wacom Technology (Verified) Wacom Technology Corp.
updatesrv.exe 10 708 K 14 932 K 6640 Bitdefender Update Service Bitdefender (Verified) Bitdefender SRL
unsecapp.exe 3 988 K 10 664 K 12600 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe 4 012 K 10 812 K 12272 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe 3 996 K 10 940 K 1200 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe 2 820 K 7 348 K 12404 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe 1 720 K 7 636 K 4544 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
taskhostw.exe 3 564 K 12 580 K 5228 Hostproces voor Windows-taken Microsoft Corporation (Verified) Microsoft Windows
SystemSettings.exe Suspended 20 896 K 9 220 K 19636 Instellingen Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 9 884 K 17 208 K 864 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5 972 K 8 932 K 2000 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 672 K 9 144 K 2732 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 372 K 5 612 K 2568 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 17 272 K 33 100 K 976 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 224 K 14 548 K 4372 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 10 584 K 39 132 K 4956 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 636 K 5 696 K 1300 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 9 712 K 25 248 K 4748 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 380 K 6 748 K 1916 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 14 380 K 22 664 K 6256 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8 548 K 16 872 K 1120 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 18 852 K 16 004 K 1772 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 072 K 7 592 K 4944 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 15 868 K 18 416 K 5068 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 13 208 K 21 800 K 5916 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6 948 K 18 916 K 4236 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4 760 K 11 104 K 2552 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5 192 K 24 004 K 11048 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 316 K 7 772 K 3776 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4 720 K 21 044 K 6764 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 428 K 12 160 K 1388 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 376 K 8 536 K 1952 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 216 K 6 480 K 3016 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 604 K 8 560 K 21300 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 848 K 6 928 K 21508 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 612 K 9 356 K 3988 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 448 K 8 836 K 2276 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 272 K 11 064 K 8916 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 372 K 8 428 K 3524 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 012 K 7 776 K 20260 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7 504 K 15 556 K 1596 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 320 K 7 592 K 2560 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4 084 K 10 340 K 12592 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 272 K 8 132 K 1272 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 560 K 10 576 K 1280 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 028 K 11 204 K 1292 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 960 K 6 072 K 4000 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 984 K 10 112 K 1852 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 848 K 11 628 K 17720 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4 544 K 12 012 K 1660 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 188 K 10 264 K 5920 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 700 K 19 288 K 5280 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 19 568 K 19 096 K 11336 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 772 K 6 292 K 6688 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 880 K 8 708 K 9476 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 772 K 10 340 K 9132 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 700 K 5 616 K 8332 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 932 K 10 140 K 3288 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 948 K 3 632 K 952 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 828 K 10 240 K 1376 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 444 K 7 984 K 1572 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 584 K 6 924 K 1792 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 372 K 9 792 K 2132 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 140 K 8 340 K 3000 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 764 K 7 120 K 3268 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 496 K 9 300 K 3768 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 160 K 9 316 K 4016 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 988 K 8 112 K 5500 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 204 K 8 168 K 5540 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 692 K 7 192 K 6300 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 696 K 5 752 K 6364 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 164 K 10 656 K 6432 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 336 K 5 268 K 6632 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 372 K 5 032 K 7176 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 720 K 6 752 K 9424 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 332 K 7 392 K 10648 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4 540 K 12 804 K 11780 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4 076 K 8 916 K 12728 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 10 652 K 22 812 K 13192 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7 384 K 22 484 K 15888 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 568 K 8 712 K 17564 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4 484 K 12 732 K 8036 Hostproces voor Windows-services Microsoft Corporation (Verified) Microsoft Windows Publisher
SurSvc.exe 24 916 K 32 352 K 6480 Intel® System Usage Report (Verified) Intel® Software Development Products
StartMenuExperienceHost.exe 29 508 K 66 432 K 11948 (Verified) Microsoft Windows
spoolsv.exe 7 960 K 15 052 K 4596 App voor Spooler-subsysteem Microsoft Corporation (Verified) Microsoft Windows
smss.exe 1 224 K 996 K 496 Windows-sessiebeheer Microsoft Corporation (Verified) Microsoft Windows Publisher
smartscreen.exe 10 516 K 26 748 K 20888 Windows Defender SmartScreen Microsoft Corporation (Verified) Microsoft Windows
SkypeBackgroundHost.exe Suspended 2 028 K 10 036 K 12760 Microsoft Skype Microsoft Corporation (Geen handtekening aanwezig in het onderwerp) Microsoft Corporation
SkypeApp.exe Suspended 13 912 K 35 272 K 12880 SkypeApp Microsoft Corporation (Geen handtekening aanwezig in het onderwerp) Microsoft Corporation
sihost.exe 11 072 K 38 788 K 4700 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 12 636 K 44 036 K 11904 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
SgrmBroker.exe 4 124 K 6 808 K 11516 System Guard Runtime Monitor Broker-service Microsoft Corporation (Verified) Microsoft Windows Publisher
SettingSyncHost.exe 4 536 K 5 804 K 10660 Host Process for Setting Synchronization Microsoft Corporation (Verified) Microsoft Windows
SecurityHealthSystray.exe 4 712 K 11 744 K 14208 Windows Security notification icon Microsoft Corporation (Verified) Microsoft Windows
SecurityHealthService.exe 5 208 K 16 700 K 14268 Windows Security Health Service Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 74 052 K 69 408 K 14296 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchProtocolHost.exe 4 372 K 14 480 K 16284 Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows
SearchProtocolHost.exe 3 252 K 8 616 K 22896 Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows
SearchFilterHost.exe 7 216 K 23 132 K 5448 Microsoft Windows Search Filter Host Microsoft Corporation (Verified) Microsoft Windows
SamsungMagician.exe 90 288 K 28 652 K 11404 Samsung Magician Samsung Electronics Co., Ltd. (Verified) Samsung Electronics Co., Ltd.
SaferVPN.Service.exe 35 636 K 67 568 K 15096 SaferVPN.Service Mudhook Marketing, Inc. (Verified) Mudhook Marketing, Inc.
RuntimeBroker.exe 4 040 K 11 916 K 13780 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 4 384 K 13 812 K 13704 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 6 196 K 18 276 K 944 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 3 204 K 8 584 K 20000 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 8 536 K 22 948 K 12328 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 8 464 K 25 836 K 11528 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 4 744 K 19 104 K 20276 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 5 244 K 18 880 K 4036 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
rundll32.exe 4 352 K 12 172 K 9416 Windows-hostproces (Rundll32) Microsoft Corporation (Verified) Microsoft Windows
remoting_host.exe 4 980 K 9 948 K 5612 Hostproces Google Inc. (Verified) Google LLC
Registry 13 832 K 84 024 K 96
RAVCpl64.exe 5 440 K 11 948 K 12796 Realtek HD Audio configuratie Realtek Semiconductor (Verified) Realtek Semiconductor Corp
QtWebEngineProcess.exe 35 980 K 52 184 K 16856 Qt Qtwebengineprocess The Qt Company Ltd. (Verified) Dropbox, Inc
QALockHandler.exe 3 336 K 9 208 K 12368 QALockHandler Acer Incorporated (Verified) Acer Incorporated
QAAgent.exe 3 860 K 1 308 K 12224 QAAgent Acer Incorporated (Verified) Acer Incorporated
ProductAgentService.exe 6 084 K 14 676 K 6320 Bitdefender Agent Bitdefender (Verified) Bitdefender SRL
procexp.exe 4 628 K 11 136 K 8260 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe 28 444 K 18 224 K 4140 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
Pen_TouchUser.exe 6 184 K 14 000 K 9768 Touch User Mode Driver Wacom Technology, Corp. (Verified) Wacom Technology Corp.
Pen_TabletUser.exe 3 852 K 8 824 K 10200 Tablet user module for consumer driver Wacom Technology, Corp. (Verified) Wacom Technology Corp.
ovpnagent.exe 1 632 K 6 400 K 6312 (Verified) OpenVPN Technologies, Inc.
OneDrive.exe 19 004 K 50 160 K 14576 Microsoft OneDrive Microsoft Corporation (Verified) Microsoft Corporation
OfficeClickToRun.exe 36 012 K 53 860 K 4292 Microsoft Office Click-to-Run (SxS) Microsoft Corporation (Verified) Microsoft Corporation
NVDisplay.Container.exe 6 692 K 13 812 K 2184 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
nvcontainer.exe 27 356 K 30 660 K 11616 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
nssm.exe 2 144 K 5 720 K 6216 Service Manager ExpressVPN (Verified) Express Vpn LLC
node.exe 39 364 K 48 292 K 2916 Node.js: Server-side JavaScript Node.js (Verified) Node.js Foundation
MicrosoftEdgeSH.exe Suspended 5 304 K 5 544 K 20008 Microsoft Edge Web Platform Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdgeCP.exe Suspended 7 200 K 23 804 K 18732 Microsoft Edge Content Process Microsoft Corporation (Verified) Microsoft Windows
MicrosoftEdge.exe Suspended 23 788 K 13 380 K 19668 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation
Memory Compression 672 K 227 484 K 3068
LMS.exe 4 556 K 13 212 K 15612 Intel® Local Management Service Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group
jusched.exe 2 328 K 7 684 K 16012 Java Update Scheduler Oracle Corporation (Verified) Oracle America, Inc.
jhi_service.exe 2 196 K 7 012 K 10316 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group
isaHelperService.exe 916 K 3 192 K 6240 (Geen handtekening aanwezig in het onderwerp)
igfxext.exe 3 512 K 11 660 K 1196 igfxext Module Intel Corporation (Verified) Intel® pGFX
igfxext.exe 3 472 K 10 892 K 12488 igfxext Module Intel Corporation (Verified) Intel® pGFX
igfxEM.exe 4 324 K 14 064 K 5840 igfxEM Module Intel Corporation (Verified) Intel® pGFX
igfxCUIService.exe 1 920 K 7 988 K 3132 igfxCUIService Module Intel Corporation (Verified) Intel® pGFX
iCloudServices.exe 22 796 K 43 444 K 1340 iCloud Services Apple Inc. (Verified) Apple Inc.
IAStorIcon.exe 25 464 K 32 272 K 16304 IAStorIcon Intel Corporation (Verified) Intel® Rapid Storage Technology
IAStorDataMgrSvc.exe 30 948 K 47 048 K 13500 IAStorDataSvc Intel Corporation (Verified) Intel® Rapid Storage Technology
HxTsr.exe Suspended 12 492 K 6 548 K 20316 Microsoft Outlook Communications Microsoft Corporation (Geen handtekening aanwezig in het onderwerp) Microsoft Corporation
HxOutlook.exe Suspended 36 080 K 12 048 K 20228 Microsoft Outlook Microsoft Corporation (Geen handtekening aanwezig in het onderwerp) Microsoft Corporation
googledrivesync.exe 4 556 K 4 312 K 15276 (Verified) Google LLC
GoogleCrashHandler64.exe 3 096 K 384 K 10468 Google Crash Handler Google LLC (Verified) Google LLC
GoogleCrashHandler.exe 2 472 K 448 K 10384 Google Crash Handler Google LLC (Verified) Google LLC
FubTracking.exe 20 012 K 3 536 K 15108 FubTracking (Verified) Acer Incorporated
fontdrvhost.exe 3 544 K 10 740 K 592 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
fontdrvhost.exe 1 680 K 2 848 K 996 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
ExpressVPNNotificationService.exe 37 160 K 49 812 K 16208 ExpressVPN Notifications ExpressVPN (Verified) Express Vpn LLC
ExpressVPN.exe 68 416 K 86 500 K 4500 ExpressVPN ExpressVPN (Verified) Express Vpn LLC
ePowerSvc.exe 4 252 K 11 140 K 11068 ePowerSvc Acer Incorporated (Verified) Acer Incorporated
ePowerButton_NB.exe 65 936 K 8 552 K 17384 ePowerButton_NB Acer Incorporated (Verified) Acer Incorporated
DSAUpdateService.exe 34 012 K 47 644 K 13136 DSAUpdateService Intel (Verified) IDSA Production signing key
Dropbox.exe 3 508 K 10 832 K 9796 Dropbox Dropbox, Inc. (Verified) Dropbox, Inc
Dropbox.exe 2 684 K 7 984 K 9780 Dropbox Dropbox, Inc. (Verified) Dropbox, Inc
dllhost.exe 4 028 K 10 468 K 12000 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 6 604 K 15 100 K 6428 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 3 148 K 9 984 K 10260 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2 240 K 10 296 K 12016 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
DiscoverySrv.exe 3 528 K 10 624 K 8340 DiscoverySrv Bitdefender (Verified) Bitdefender SRL
DbxSvc.exe 3 692 K 8 476 K 5924 Dropbox Service Dropbox, Inc. (Verified) Dropbox, Inc
dasHost.exe 7 120 K 16 672 K 2288 Device Association Framework Provider Host Microsoft Corporation (Verified) Microsoft Windows
ctfmon.exe 4 580 K 16 932 K 5652 CTF-laadprogramma Microsoft Corporation (Verified) Microsoft Windows
Creative Cloud.exe 30 008 K 71 784 K 1336 Creative Cloud Desktop Adobe Inc. (Verified) Adobe Inc.
CoreSync.exe 8 628 K 18 452 K 7320 Core Sync (Verified) Adobe Inc.
conhost.exe 8 008 K 6 504 K 16348 Consolevensterhost Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 7 872 K 5 968 K 3640 Consolevensterhost Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 8 052 K 868 K 10476 Consolevensterhost Microsoft Corporation (Verified) Microsoft Windows
CCXProcess.exe 1 448 K 3 424 K 14632 CCXProcess Adobe Systems Incorporated (Verified) Adobe Inc.
CCLibrary.exe 1 444 K 3 584 K 16268 CCLibraries Adobe Systems Incorporated (Verified) Adobe Inc.
Calculator.exe Suspended 17 936 K 8 224 K 20076 (Geen handtekening aanwezig in het onderwerp)
browser_broker.exe 1 656 K 8 468 K 19136 Browser_Broker Microsoft Corporation (Verified) Microsoft Windows
bdservicehost.exe 10 448 K 16 988 K 6120 bdservicehost Bitdefender (Verified) Bitdefender SRL
bdredline.exe 4 496 K 10 840 K 16112 Bitdefender redline update Bitdefender (Verified) Bitdefender SRL
APSDaemon.exe 6 112 K 15 736 K 4968 Apple Push Apple Inc. (Verified) Apple Inc.
ApplicationFrameHost.exe 28 820 K 46 504 K 13736 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows
amazonAssistantService.exe 22 412 K 29 060 K 6028 AmazonAssistantService (Verified) Amazon Services LLC
AGSService.exe 2 184 K 9 224 K 6016 Adobe Genuine Software Integrity Service Adobe Systems, Incorporated (Verified) Adobe Inc.
Adobe CEF Helper.exe 75 788 K 114 912 K 15812 Adobe CEF Helper Adobe Inc. (Verified) Adobe Inc.
Adobe CEF Helper.exe 41 016 K 62 892 K 6424 Adobe CEF Helper Adobe Inc. (Verified) Adobe Inc.
AdminService.exe 2 512 K 7 096 K 6060 Windows Setup API Windows ® Win 7 DDK provider (Verified) Qualcomm Atheros

  • 0

#38
HaraMo

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_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts. 
LatencyMon has been analyzing your system for  0:00:29  (h:mm:ss) on all processors.
 
 
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        LAPTOP-ACER
OS version:                                           Windows 10 , 10.0, build: 18363 (x64)
Hardware:                                             Aspire E5-574G, Acer, Zoro_SL 
CPU:                                                  GenuineIntel Intel® Core™ i5-6200U CPU @ 2.30GHz
Logical processors:                                   4
Processor groups:                                     1
RAM:                                                  8058 MB total
 
 
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   240 MHz
 
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
 
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 
 
 
 
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
 
Highest measured interrupt to process latency (µs):   356,10
Average measured interrupt to process latency (µs):   6,676115
 
Highest measured interrupt to DPC latency (µs):       160,20
Average measured interrupt to DPC latency (µs):       2,141657
 
 
_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
 
Highest ISR routine execution time (µs):              32,809167
Driver with highest ISR routine execution time:       Wdf01000.sys - Kernel Mode Driver Framework-runtime, Microsoft Corporation
 
Highest reported total ISR routine time (%):          1,645078
Driver with highest ISR total time:                   Wdf01000.sys - Kernel Mode Driver Framework-runtime, Microsoft Corporation
 
Total time spent in ISRs (%)                          1,645078
 
ISR count (execution time <250 µs):                   489773
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0
 
 
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
 
Highest DPC routine execution time (µs):              547,59250
Driver with highest DPC routine execution time:       ndis.sys - NDIS (Network Driver Interface Specification), Microsoft Corporation
 
Highest reported total DPC routine time (%):          0,046261
Driver with highest DPC total execution time:         storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
 
Total time spent in DPCs (%)                          0,238383
 
DPC count (execution time <250 µs):                   39718
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                22
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0
 
 
_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
 
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
 
Process with highest pagefault count:                 dllhost.exe
 
Total number of hard pagefaults                       242
Hard pagefault count of hardest hit process:          52
Number of processes hit:                              25
 
 
_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       2,485691
CPU 0 ISR highest execution time (µs):                32,809167
CPU 0 ISR total execution time (s):                   1,910395
CPU 0 ISR count:                                      489772
CPU 0 DPC highest execution time (µs):                547,59250
CPU 0 DPC total execution time (s):                   0,219988
CPU 0 DPC count:                                      31693
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0,094537
CPU 1 ISR highest execution time (µs):                1,570833
CPU 1 ISR total execution time (s):                   0,000002
CPU 1 ISR count:                                      1
CPU 1 DPC highest execution time (µs):                101,421667
CPU 1 DPC total execution time (s):                   0,019753
CPU 1 DPC count:                                      2744
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       0,12280
CPU 2 ISR highest execution time (µs):                0,0
CPU 2 ISR total execution time (s):                   0,0
CPU 2 ISR count:                                      0
CPU 2 DPC highest execution time (µs):                118,89250
CPU 2 DPC total execution time (s):                   0,024338
CPU 2 DPC count:                                      3392
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       0,075851
CPU 3 ISR highest execution time (µs):                0,0
CPU 3 ISR total execution time (s):                   0,0
CPU 3 ISR count:                                      0
CPU 3 DPC highest execution time (µs):                80,450
CPU 3 DPC total execution time (s):                   0,012750
CPU 3 DPC count:                                      1911
_________________________________________________________________________________________________________
 

Attached Thumbnails

  • latencymon-3-drivers.jpg
  • latencymon-3-processes.jpg

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#39
HaraMo

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high definition audio 

 

HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025100C&REV_1000

HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025100C


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#40
RKinner

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We have found the culprit.

 

Process Explorer shows:

Interrupts 0.58 0 K 0 K n/a Hardware Interrupts and DPCs

which is very good and Lat Mon is no longer complaining.

 

I assume you just disabled the Realtek driver.

 

Can't tell what you have that's why I asked you to look on the driver page of the properties.

 

dri.jpg

 

If the date is the same or newer than the one the website offers then that one won't help.  Sometimes you can just uninstall a driver then reboot.  Windows will reinstall it and sometimes that fixes the problem.  If the date on the driver is older than the one on the website then give it a try.

 

I would uninstall the old iphone driver if you don't need it.

 

I would also uninstall:

Intel® Driver & Support Assistant (HKLM-x32\...\{41112465-3c4f-42bb-9a61-39f7f509f8f8}) (Version: 20.4.17.5 - Intel)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)

The first one is very poorly written and the second one is some foist ware from McAfee (which Intel bought).

 

Also if you are not using (and paying for) dropbox I would uninstall it.

 

 


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#41
HaraMo

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Totally forgot to post this info :

07/07/2015 6.0.1.7553

Acer website audio driver : same version number but date is in year 2017
  • 0

#42
HaraMo

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Will give all a try . Uninstal using the device manager.

I pay for Dropbox and use it daily base.

Is OneDrive better?
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#43
HaraMo

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I installed the audio driver from Acer. the laptop rebooted twice. 

 

Checking the version it's the same , and the date is still the date 07/07/2015 , So 'm not sure if the date on acer website ( 6th febr 2017) only means when the driver was published.

 

Or do I need to update all drivers that are to be found on the acer website?

 

I uninstalled the iphone device but it comes back in the list in device manager.

 

don't know how to uninstall these drivers :

Intel® Driver & Support Assistant (HKLM-x32\...\{41112465-3c4f-42bb-9a61-39f7f509f8f8}) (Version: 20.4.17.5 - Intel)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)


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#44
HaraMo

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latency log after installing audio driver

 

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 
LatencyMon has been analyzing your system for  0:00:21  (h:mm:ss) on all processors.
 
 
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        LAPTOP-ACER
OS version:                                           Windows 10 , 10.0, build: 18363 (x64)
Hardware:                                             Aspire E5-574G, Acer, Zoro_SL 
CPU:                                                  GenuineIntel Intel® Core™ i5-6200U CPU @ 2.30GHz
Logical processors:                                   4
Processor groups:                                     1
RAM:                                                  8058 MB total
 
 
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   240 MHz
 
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
 
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 
 
 
 
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
 
Highest measured interrupt to process latency (µs):   367,80
Average measured interrupt to process latency (µs):   14,436361
 
Highest measured interrupt to DPC latency (µs):       333,40
Average measured interrupt to DPC latency (µs):       6,478024
 
 
_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
 
Highest ISR routine execution time (µs):              1088,891667
Driver with highest ISR routine execution time:       HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
 
Highest reported total ISR routine time (%):          10,454080
Driver with highest ISR total time:                   HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
 
Total time spent in ISRs (%)                          10,615551
 
ISR count (execution time <250 µs):                   4632454
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                30
ISR count (execution time 1000-1999 µs):              1
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0
 
 
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
 
Highest DPC routine execution time (µs):              878,876667
Driver with highest DPC routine execution time:       ndis.sys - NDIS (Network Driver Interface Specification), Microsoft Corporation
 
Highest reported total DPC routine time (%):          0,049848
Driver with highest DPC total execution time:         ntoskrnl.exe - NT Kernel & System, Microsoft Corporation
 
Total time spent in DPCs (%)                          0,183593
 
DPC count (execution time <250 µs):                   30174
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                44
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0
 
 
_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
 
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
 
Process with highest pagefault count:                 searchindexer.exe
 
Total number of hard pagefaults                       207
Hard pagefault count of hardest hit process:          132
Number of processes hit:                              14
 
 
_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       9,186609
CPU 0 ISR highest execution time (µs):                1088,891667
CPU 0 ISR total execution time (s):                   8,930602
CPU 0 ISR count:                                      4632463
CPU 0 DPC highest execution time (µs):                878,876667
CPU 0 DPC total execution time (s):                   0,119497
CPU 0 DPC count:                                      24885
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0,298706
CPU 1 ISR highest execution time (µs):                3,40
CPU 1 ISR total execution time (s):                   0,000011
CPU 1 ISR count:                                      12
CPU 1 DPC highest execution time (µs):                354,0550
CPU 1 DPC total execution time (s):                   0,022322
CPU 1 DPC count:                                      3871
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       0,126582
CPU 2 ISR highest execution time (µs):                0,0
CPU 2 ISR total execution time (s):                   0,0
CPU 2 ISR count:                                      0
CPU 2 DPC highest execution time (µs):                92,349167
CPU 2 DPC total execution time (s):                   0,011449
CPU 2 DPC count:                                      1325
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       0,048651
CPU 3 ISR highest execution time (µs):                13,4250
CPU 3 ISR total execution time (s):                   0,000038
CPU 3 ISR count:                                      10
CPU 3 DPC highest execution time (µs):                122,826667
CPU 3 DPC total execution time (s):                   0,001186
CPU 3 DPC count:                                      137
_________________________________________________________________________________________________________
 

Attached Thumbnails

  • latencymon-4-processes.jpg
  • latencymon-4-drivers.jpg

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#45
RKinner

RKinner

    Malware Expert

  • Expert
  • 22,748 posts
  • MVP

See if you can get to

https://www.acer.com...roduct/7382?b=1

(If you can't get to the site try right clicking on your browser icon and use an incognito or private window or perhaps one of your VPNs)

then download

Audio Driver

Date: 2017/08/29 Version: 6.0.1.8125

 

If we are really lucky it will install.  (The file is zipped up so once you download it, right click and Extract All Extract.  Double click on the folder that shows up after you extract then Right click on setup.exe and Run as Admin.)

If not nothing will happen.  If it won't install try:

https://www.dell.com...?driverid=99jjj

 

If one does install then let's look at lat mon and process explorer again

 

Give me the link to your laptop on the Acer site. 

 

To uninstall the two intel programs go to Control Panel, Programs & Features.

 

On the iphone driver that you don't use just right click on it in Device Manager and disable.

 

As far as Dropbox vs OneDrive vs iCloud goes all I know is Dropbox is very inefficient and causes a lot of pagefaults.  Perhaps there is a newer version available?

 


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