cannot open pictures on one laptop but on another laptop , the same pi
Posted 03 May 2020 - 05:44 AM
This time I'm sure there is no sleep option enabled, I closed the lid (laptopscreen) , and now I thinkg at least 3 times that when I open th elid the screen is black.
I need to shutdown the laptop pressing the power button.
Posted 03 May 2020 - 06:16 AM
Posted 03 May 2020 - 06:46 AM
That looks like it cut the highest Execution time by more than 1/2 so we are on the right track. What does the driver tab say for version and date (on the Realtek HD Audio) now?
See if you can either shut down SearchIndexer or modify it to just look at file names in a limited part of the Hard drive:
Also see if you can get a new Intel RST: You have:
Intel® Rapid Storage Technology Version: 188.8.131.523
Go to this page:
This is Version: 184.108.40.2060 which is a step up from what you have tho not the latest available.
Click on the Download button under SetupRST.exe
Save and then right click and Run As Admin. See if it will install.
Process Explorer log?
Also a new lat mon if you were able to stop or modify searchindexer and/or install a new IntelRST
Posted 03 May 2020 - 08:12 AM
I did not stop te searchindex, , after reading the page , I'm not sure if I need full seach index, what I do a lot is in explorer: right top, searching for certain files like *.jpg or a certain filename in dropbox folder, sometimes If I install an app, I checck on C: and see all files added today .
Wil disabling the searchindex, slow down these tasks?
I need also to have a quick work time if I open a folder, file, . I do notice when Is search for something it can take a lot of time...
I managed to install the rapid storage ., it shows in programms the new version.
will send logs soon, after I know whether or not to disable searchindex
Edited by HaraMo, 03 May 2020 - 08:14 AM.
Posted 03 May 2020 - 08:27 AM
If you are just searching for documents or pictures you can limit the search to those folders where they live. What takes forever is searching through C:\Windows and subfolders. If you don't want to modify the search at least stop the service while you run a lat mon and process explorer.
Posted 03 May 2020 - 10:03 AM
Posted 03 May 2020 - 10:49 AM
Didn't really have much of an effect on Interrupts unfortunately but PageFaults are much improved. This time the worst culprit is the network adapter. Can you disable or unplug the internet while running lat mon & process explorer?
The Download is on
Look under System Monitoring Tools for WhySoSlow 1.0 then click on
Download free home edition
Save the file then right click and Run As Admin. Follow the prompts. Let it run for a minute (watch the Time Running indication at the bottom) then hit Analyze
Then when a new window appears hit Analyze again. Once the report appears scroll down to where you see the same info as in the picture then make a screenshot and attach it.
Still need the Driver version and date on the Realtek HD Audio
Would also like the driver details for your network adapter.
Right click on the adapter and select properties then click on the Details tab.
Change Property to Hardware IDs. Click on the top one then right click and copy. Paste that into a reply.
Posted 03 May 2020 - 11:52 AM
Posted 03 May 2020 - 12:15 PM
disconnected internet cable. logs :
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for 0:00:23 (h:mm:ss) on all processors.
Computer name: LAPTOP-ACER
OS version: Windows 10 , 10.0, build: 18363 (x64)
Hardware: Aspire E5-574G, Acer, Zoro_SL
CPU: GenuineIntel Intel® Core i5-6200U CPU @ 2.30GHz
Logical processors: 4
Processor groups: 1
RAM: 8058 MB total
Reported CPU speed: 240 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
MEASURED INTERRUPT TO USER PROCESS LATENCIES
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 392,50
Average measured interrupt to process latency (µs): 11,580333
Highest measured interrupt to DPC latency (µs): 383,10
Average measured interrupt to DPC latency (µs): 5,200063
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 965,6350
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Highest reported total ISR routine time (%): 10,797335
Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Total time spent in ISRs (%) 11,005116
ISR count (execution time <250 µs): 5256076
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 22
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 383,768333
Driver with highest DPC routine execution time: ndis.sys - NDIS (Network Driver Interface Specification), Microsoft Corporation
Highest reported total DPC routine time (%): 0,047237
Driver with highest DPC total execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
Total time spent in DPCs (%) 0,202666
DPC count (execution time <250 µs): 30212
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 39
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
REPORTED HARD PAGEFAULTS
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: dropbox.exe
Total number of hard pagefaults 249
Hard pagefault count of hardest hit process: 182
Number of processes hit: 7
PER CPU DATA
CPU 0 Interrupt cycle time (s): 10,782617
CPU 0 ISR highest execution time (µs): 965,6350
CPU 0 ISR total execution time (s): 10,145197
CPU 0 ISR count: 5256027
CPU 0 DPC highest execution time (µs): 383,768333
CPU 0 DPC total execution time (s): 0,133175
CPU 0 DPC count: 24095
CPU 1 Interrupt cycle time (s): 0,161416
CPU 1 ISR highest execution time (µs): 14,609167
CPU 1 ISR total execution time (s): 0,000080
CPU 1 ISR count: 38
CPU 1 DPC highest execution time (µs): 80,17250
CPU 1 DPC total execution time (s): 0,024890
CPU 1 DPC count: 2818
CPU 2 Interrupt cycle time (s): 0,188237
CPU 2 ISR highest execution time (µs): 17,429167
CPU 2 ISR total execution time (s): 0,000073
CPU 2 ISR count: 21
CPU 2 DPC highest execution time (µs): 91,599167
CPU 2 DPC total execution time (s): 0,016505
CPU 2 DPC count: 1806
CPU 3 Interrupt cycle time (s): 0,081660
CPU 3 ISR highest execution time (µs): 14,816667
CPU 3 ISR total execution time (s): 0,000047
CPU 3 ISR count: 12
CPU 3 DPC highest execution time (µs): 80,121667
CPU 3 DPC total execution time (s): 0,012263
CPU 3 DPC count: 1532
Edited by HaraMo, 03 May 2020 - 12:16 PM.
Posted 03 May 2020 - 02:29 PM
See if you can get this network driver to install:
Download the one that says:
Win10 Auto Installation Program (SId:1152921505689616124)
You have to give them an email address and then put in the Captcha then it will download a zip file.
Right click on the file and Extract All, Extract. Then double click on the folder and right click on setup.exe and Run As Admin
It appears to be good for my PC so I ran it. It complained that I had to remove an all-in-one driver first which I allowed it to do then it wanted to reboot. After the reboot nothing happened so I went back and right clicked on setup.exe again and ran as admin. This time it finished and the Ethernet connection returned.
Why So Slow hates your BIOS. Most likely the latest BIOS from the Acer link I gave you for another E5 would work but if it didn't it might brick your PC so I guess there is nothing we can do about it. You might try going into BIOS Setup and turning off Speed Step see if that helps.
If the Realtek driver installed OK then do another lat mon with the network connected (but no browsers open) and another process explorer. See if that helped any. I'm still looking for a newer HD Audio driver that might work.
Posted 03 May 2020 - 03:01 PM
the realtek driver, gives me 3 options, I kept the default selected: repair.
It did not ask for reboot but driver is been updated to
Edited by HaraMo, 03 May 2020 - 03:07 PM.
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