Hello Mod, and Paws, I am so confused, I downloaded the software you guys asked for, and ran the program then copied and pasted the results and I can see the Model name and # and everything else about my computer, what did I do wrong?Is it that you can not see the Speccy results or that I gave you the wrong information?
Posted 25 May 2020 - 01:43 AM
Hi Liz602m, It was helpful info ...but not what we asked for....
If you take a look at the previous posts you will see we wanted the URL of your Speccy report.
Posted 26 May 2020 - 08:42 AM
Posted 26 May 2020 - 08:44 AM
hope this is what you need I feel pretty lame not understanding how to do this. Thank you
Posted 26 May 2020 - 08:50 AM
No worries and thanks for sticking with it to get us the url
While we go through Speccy can you post the following for us;
Sorry but the above is not what we need, we need the Speccy url +the model name or number of the Dell Computer so that we can check the power supply details, we cannot safely advise you if we don`t have the correct information,
Edit to add: Using the motherboard details Dell Inc. 0D28YY the info suggests that the computer may be a small form factor type, likewise using the present video card details Dell AMD Radeon R5 240 the results say that the card is the low profile type that are used in small form factor computers with the Dell Optiplex 790 being a strong contender to be the model of computer that you have, this comes in four different sizes of case so it is even more important that we know which model you have as many of today's add on GPUs will be too big to fit in the smaller cases.
Posted 28 May 2020 - 02:31 PM
Yes it is small and yes it is a Dell Optiplex 790 all the above is correct, so if there is a card yourecommend except it won't fit in case could I just get a bigger case? Thanks as always
Posted 29 May 2020 - 07:57 AM
Not being difficult here but we really do need to know the exact model that you have, as mentioned in my reply #21 there are four versions of the Dell Optiplex 790 and they do not all have the same specs, the USFF model for example has a motherboard that will not fit in a standard ATX type computer case and likewise the board is not compatible with a standard ATX power supply, more detailed specs for the four different versions of the Dell Optiplex 790 here please take a good look and get back to us.
Posted 31 May 2020 - 12:33 AM
It is a Small Form Factor Computer according to the paper work you had me down load. So is that good or bad? Also my cpu software recommends AMD Radeon RX 5700 XT but with certain games it says unavailable do you happen to know what that means?
Posted 31 May 2020 - 04:43 AM
If the computer is definitely the small form factor model and not the ultra small form factor version to be able to play games such as Fallout 4 you will need to purchase the following;
A new ATX type case.
A mid to high spec add on video card.
An ATX power supply that has the appropriate wattage and amps to be able to support the add on video card.
If the computer is the ultra small form factor model there is no upgrade path as the MB is propriety and specifically intended to be used only in the present case as is the accompanying power supply which is also propriety.
Posted 31 May 2020 - 05:47 AM
You are welcome
Let us know if you need help with anything else should you be able to upgrade.
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