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WiFi issues with Virgin Media Hub 3.0


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#1
JayJustJay

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Hi Everyone,

I'm new here so I'm not sure how this works properly but I'll post my question in the hope that someone far more experienced can help.

I am currently signed up to the M200 Virgin Media internet package and I have the Hub 3.0.

There are approximately 30 devices connected to the WiFi at any one time. The devices include Smart plugs, Smart lights, TVs, Mobile phones, Games Consoles, Google speakers, Laptops and CCTV Cameras.

The problem I have is that my IMOU CCTV which is placed outside of our house is not getting decent enough speeds or stable connection. I can't use the HD function on it at present as it just crashes, the only thing that barely works is SD (anyone who has CCTV cameras will know SD quality is just not good enough if someone comes onto your property, you want to see who it actually is rather than a blurry figure)

I've tried my best to split the devices between 2.4ghz and 5ghz on the WiFi which has helped slightly but not solved the problem.
I have had this problem for a few months now and it's become really frustrating.

I want to be able to use all my devices without having the issue of the connection becoming unstable or having very low speeds. I also don't want to reduce the amount of devices we have as the majority of them are the smart light bulbs and plugs (I'm lazy, I know).

I have ordered the TP Link Deco M5 Triple Pack in the hope that putting the HUB 3.0 in modem mode and using the Deco M5 as a router will solve the problem. Can anyone help me and give me any idea whether or not this will make any difference or have I just wasted £150?

Thank you in advance. I'll pay you in alcohol and Sunday roast dinners, jokes.
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#2
RKinner

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Apparently the hub 3.0 is a major bottleneck.

 

https://www.expertre...ia-hub-3-review

 

The TP Link (or almost any other router) should be better depending on the placement of the unit closest to the CCTV.


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#3
JayJustJay

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Thank you RKinner!
It's been driving me insane, when I contacted Virgin Media they gave me the not very helpful advice of "you have too many devices connected to the WiFi, you need to disconnect some" not easy to do when you have a smart home.
Hopefully the TP-Link Deco M5 will make a difference.
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