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# COMPUTER IS STRUCING A LOT AND AUDIO IS BREAKING

### #16 K SRINIVAS Posted 24 May 2020 - 05:37 AM

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### #17 icotonev Posted 24 May 2020 - 06:06 AM

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Again, I remind you to attach the diary ... not to copy it ...!

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### #18 K SRINIVAS Posted 24 May 2020 - 06:52 AM

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Sir This is the fixlog file. Sorry for the inconvenience regretted Thank you

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### #19 icotonev Posted 24 May 2020 - 08:21 AM

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Great ..!   Let's proceed like this:

Malwarebytes Anti-Malware

You may have Malwarebytes Anti-Malware installed but if not, you can download it from here:

• run the program
• click on the ‘Dashboard’ to make sure everything is up to date, (it is not necessary to upgrade to the premium version of MBAM)
• click on the ‘Scan’ tab, (directly below the Dashboard tab)
• select the Custom Scan option
• at the bottom, click on Configure Scan
• in the right window, place a checkmark next to the drive letter of your USB device
• click the Scan Now button
• Threat Scan will begin
• when the scan has completed and if malware was found, click the Quarantine Selected button to allow MBAM to quarantine what was found
• if prompted to restart the computer, close all other programs and click Yes to restart your computer
• once you are back at your desktop, open MBAM once more
• click on the ‘Reports’ tab
• double-click on the most recent Scan Report
• click on Export, then Copy to Clipboard

----------------------------------------------------------------------------------------------------------------------------------------------------

• run AdwCleaner by clicking on Scan Now
• when it has finished, leave everything that was found checked, (ticked), then click on Clean and Repair
• if it asks to reboot, allow the reboot
• on reboot, click on View Log File; please attach the content of the log to your next reply.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Re-scan with FRST

• Double-click FRST.exe/FRST64.exe to run it.
• Press the Scan button.
• When finished, it will produce logs called FRST.txt and Addition.txt in the same directory the tool was run from.

------------------------------------------------------------------------------------------------------------------------------------------------------------

• Mbam.txt
• FRST.txt

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### #20 K SRINIVAS Posted 24 May 2020 - 09:25 AM

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### #21 icotonev Posted 24 May 2020 - 09:29 AM

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### #22 K SRINIVAS Posted 24 May 2020 - 11:40 PM

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Sir i have downloaded Malware bytes it is stating that it is premium trial. In that there is scan option but i could not find custom scan and configure. Can you please tell what to do sir. Thank you
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### #23 K SRINIVAS Posted 24 May 2020 - 11:44 PM

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Sir i have normally scanned the PC using malwarebytes and here is the report sir.
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### #24 K SRINIVAS Posted 24 May 2020 - 11:52 PM

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Here is the report of the scan done by MBAM

Sir these are the log files of the ADW cleaner scan Thank you

And this is the other one sir Thank you

Sir please solve my problem as soon as possible. And i am currently performing FRST scan. Shortly i will post the FRST and additional files sir. Thank you

Sir i have performed the scan of the farbar recovery scan tool. Here are the FRST and additional files. Please solve my problem as soon as possible. Thank you

Sir this is the additional file.

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### #25 icotonev Posted 25 May 2020 - 03:38 AM

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Great ..! Let me know how the computer is doing...? What problems are you experiencing at this stage with your machine..?

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### #26 K SRINIVAS Posted 25 May 2020 - 04:02 AM

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Sir
Now also in my PC there is a problem of hanging. It's being struck all of the sudden and start up of PC is also taking much time and while I am working on chrome it gets blackout stating page is irresponsive and also when I am in meeting in zoom audio breaks heavily. PC is hanging. These are the problems which I am facing yet
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### #27 K SRINIVAS Posted 25 May 2020 - 04:05 AM

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Sir
Mainly my PC is very slow sir due to which reason I am not able to understand sir.
What to do sir??
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### #28 icotonev Posted 25 May 2020 - 09:16 AM

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Farbar Recovery Scan Tool - Fix

• Highlight the contents of the below code box and press Ctrl + C on your keyboard:
Start::
CreateRestorePoint:
CloseProcesses:
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} -  No File
2020-05-24 16:06 - 2020-05-24 15:37 - 003480040 _____ (McAfee, Inc.) C:\Users\SRINIVAS\Desktop\MCPR.exe
2020-05-24 16:27 - 2015-09-01 21:30 - 000000000 ____D C:\Windows\system32\Tasks\McAfee
AlternateDataStreams: C:\Users\SRINIVAS\Documents\email id and mobile modification.pdf:SandBoxSafeFile [0]
AlternateDataStreams: C:\Users\SRINIVAS\Documents\HTML_GUIDE.pdf:SandBoxSafeFile [0]

CMD: DISM /Online /Cleanup-Image /RestoreHealth
CMD: sfc /scannow

EmptyTemp:
End::


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

• Double-click FRST.exe/FRST64.exe to run it.
• Press the Fix button just once and wait.
Note: No need to paste the script into FRST.
• Restart the computer if prompted.
• When the fix is complete FRST will generate a log in the same location it was run from (Fixlog.txt)

---------------------------------------------------

• Fixlog.txt

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### #29 K SRINIVAS Posted 25 May 2020 - 10:57 PM

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Sir
As mentioned above you told not to paste the above script in FRST64. Then after pressing Ctrl+C what we have to do sir.
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### #30 K SRINIVAS Posted 27 May 2020 - 01:58 AM

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Dear Sir,

I did not understand your instruction clearly. Can you please confirm what to do after pressing Ctrl+C  and double clicking on FRST64 ?

Do i need to directly press ''fix'' and no need to paste the copied content as above.

Sorry for the inconvenience. Wanted to double confirm before proceeding. Previously , while following your instruction for ''fix'' using FRST64, i copied and pasted in FRST64 fix search box and then ran.

Please clear my doubt this time.

Thanks

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