Edited by HaraMo, 25 May 2020 - 10:01 PM.
connect to gateway RDP through RD WEBACCESS failed
Posted 25 May 2020 - 10:00 PM
Posted 26 May 2020 - 02:49 AM
for his work he successfully logs into his RDWEBACCES via the internet explorer browser. There he can download an rdp icon. and normally opening this icon would establish the RDP connection....
Download doesn't sounds right at all!
You need to click or double click (don't remember exactly) on the icon inside the browser window. If Internet Explorer is offering the download of the file then something isn't right! maybe you need to Reset Internet Explorer configuration to the defaults! https://support.micr...-reset-settings
Posted 26 May 2020 - 04:42 AM
Thanks a lot, this solved the issue.
I'm not familiar with RD webacces, now I know what to check first.
it was one click if I'm not wrong. I tested on my laptop, then I resetted IE on his laptop and this time it worked.
Edited by HaraMo, 26 May 2020 - 04:43 AM.
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