[zep516]

Have you run a check disc ?

 

If not we probably should. I might use the command prompt method as seen in the article but read the entire article . Scroll down to How to Use the ChkDsk Command at the Command Prompt

 

https://www.howtogee...-windows-vista/

 

 

Need to sign off, I'm avoiding work that I have to do

 

Let check disc fix everything it can. Let me know what it says.

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Ran chkdsk command with /r /f just finished

 

Still getting the same error and doesn't appear to have a log of the results in event viewer either.

[Leesie]

Ran chkdsk command with /r /f just finished

 

Still getting the same error and doesn't appear to have a log of the results in event viewer either.

[zep516]

Some information about log

https://winaero.com/...-in-windows-10/

 

Just a few checks I wanted to do.

 

Next
Can you check this service
COM+ Even System   Automatic  Started
---------------------------------------------------------------------------------------------------------------------------------------------
VSS Providers
Check to see if there are any non-standard providers that are causing the problem when creating a VSS snapshot. To do this, go to the command prompt and execute the following command:

 

vssadmin list providers

 

Should say something like i have below:

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7

 

What does yours say ?

 

I'm off to work now.

[Leesie]

There is no event 26226 in the event log, which is weird because it ran around 9 hours.

COM EVENT is there and Automatic & Running

 

vssadmin list providers

 

Microsoft Windows [Version 10.0.18363.836]

© 2019 Microsoft Corporation. All rights reserved.

 

C:\WINDOWS\system32>vssadmin list providers

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

© Copyright 2001-2013 Microsoft Corp.

 

Provider name: 'Microsoft Software Shadow Copy provider 1.0'

   Provider type: System

   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}

   Version: 1.0.0.7

 

 

C:\WINDOWS\system32>

[zep516]

Everything seems to be in place, all the services, check disk ran, you ran system file checker i am assuming that it came back with no  integrity issues found. Windows all in 1 repair ran I am confident in that tool. Not seeing anything in the speccy log and speccy says drive is healthy.....

 

So...

It looks like some sort of possible file corruption  where System File checker does not see it i guess....

 

Disconnect anything you don't need from the computer.

 

Run System restore as Administrator see what happens.

 

For doing this you need to click on Start button> type System Restore> right click on System Restore and click on Run as administrator.

 

If that does not work we may need to consider Resetting Windows 10. Are you familiar with and what that does ? 

[Leesie]

System restore doesn't show up when I type that in. I get create restore point and open, no run as administrator at all.

 

Haven't run resetting before. Is there a way to do that without completely erasing the files on the drive?

[zep516]

Resetting reinstalls Windows 10, but lets you choose whether to keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

 

See here.

https://support.micr...ecovery-options

I think some apps get deleted.

[Leesie]

Ok it’s worth a try. I can always reinstall some apps if I need to, but if I can try first without losing a majority of the files that’d be great.

[zep516]

Not sure how long it takes, i did it once and I remember it took a while, then If I recall there was a folder with the apps on the desktop that were gone.

 

I just can't think of anything else to check, and you have been great.....

 

Thanks

Joe

[Leesie]

Thanks Joe for all your help Much appreciated!!

[zep516]

Let me know how this goes. Are you going to do it now ?