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Help, new to laptops and Windows 10S complete novice

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Best Answer phillpower2 , 13 June 2020 - 04:01 AM

The product info regarding Office 365 is non existent so I looked at the Q & As and found many people asking questions regarding the Office 365 software, lot of different opinions with some say... Go to the full post »


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#1
Labs05

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Hi, 

Hope someone help and explain to me in laymans terms please as very new to tech. I have purchased a laptop for the first time . ASUS ,operating system Windows 10 S and says it includes Office 365 personal. (although received no 365 box as shown on amazon picture) .

I think I've followed all the instructions correctly with updates. I have created a new email using outlook. However, when I have sent an excel attachment from my Gmail account to my new outlook account it wont open it ,is showing a blank document icon and pops up with "How do you want to open this file " ? and an icon for the Microsoft store to download an app to open excel. Does this mean I don't have Office 365 on my laptop? 

 

Any help would be much appreciated , as I don't want to download unnecessary apps.

 

Thanks in advance

 

 


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#2
phillpower2

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:welcome:   Labs05,

 

 

Does this mean I don't have Office 365 on my laptop? 

 

 

Office 365 is not given away for free and what you most likely have is the Trial version that needs to be paid for at some point.

 

Any help would be much appreciated , as I don't want to download unnecessary apps.

 

 

Having the Windows 10 S version means that you can only download apps from the Microsoft app store.

 

operating system Windows 10 S and says it includes Office 365 personal. (although received no 365 box as shown on amazon picture) .

 

 

Do you have an amazon link to the model of computer that you purchased so we can check the specs and product information etc.


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#3
Labs05

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:welcome:   Labs05,

 

 

Does this mean I don't have Office 365 on my laptop? 

 

 

Office 365 is not given away for free and what you most likely have is the Trial version that needs to be paid for at some point.

 

Any help would be much appreciated , as I don't want to download unnecessary apps.

 

 

Having the Windows 10 S version means that you can only download apps from the Microsoft app store.

 

operating system Windows 10 S and says it includes Office 365 personal. (although received no 365 box as shown on amazon picture) .

 

 

Do you have an amazon link to the model of computer that you purchased so we can check the specs and product information etc.

Hope I've done this right .

 

https://www.amazon.c...,aps,208&sr=8-5

 


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#4
phillpower2

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✓  Best Answer

The product info regarding Office 365 is non existent so I looked at the Q & As and found many people asking questions regarding the Office 365 software, lot of different opinions with some saying it is a 30 day trial and others saying twelve months.

 

NB: The Office 365 box in the picture is a sales ploy, the software is preinstalled on the computer and you do not get your own copy on disk.


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