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UTOMIC


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#1
ding dong

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Utomic doesnt have uninstall option...how to remove?

And my computer has been clogged with so much crap lately......is there any freeware that can remove all the unnecessary malware from my pc?

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#2
RKinner

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  • Get FRST from http://www.bleepingc...very-scan-tool/You need to download the appropriate tool for your PC.  If you don't know if you have a 32 or 64 bit system get them both.  Only one will work and that's the right one.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Check the Addition.txt box
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.  
  • Please copy and paste log back here.
  • It will generate another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.


Smart Screen, Windows Defender and Avast have all been blocking FRST recently.  It's a false positive so pause your antivirus when downloading or running FRST.  If you get a message saying Smart Screen has blocked it you can click on More Info and you will see an option to Run Anyway.


 


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#3
ding dong

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Can I do it without posting logs....isnt there a program that can just identify malware and I get rid of it myself?


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#4
RKinner

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Try the free ESET scan:

https://www.eset.com...ontent-c1745340

 

 

You can also try running MBAR.  It's the anti-rootkit version of MBAM and can find hidden stuff that we can't see with FRST:

 

https://www.malwareb...om/antirootkit/

 

Download, Save, right click and Run As Admin.  Then follow the instructions.  May take a while.


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#5
ding dong

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Ok will try those thanks but what if UTOMIC is a Windows program...they make it harder to remove then....


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#6
RKinner

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It is not part of Microsoft Windows.  Should not be hard to remove.


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#7
ding dong

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The first one didnt work...am trying the second one now....also why can I only see the basic programs installed in Uninstall.....not all the other stuff like UTOMIC?


Edited by ding dong, 06 July 2020 - 12:04 AM.

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#8
RKinner

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Some programs are hidden but FRST can see them and unhide them.

 

What happened when you tried ESET?  I just checked and the link was good.  You have to click on the link as the forum software likes to shorten the links.  Full link is:

https://www.eset.com/int/home/online-scanner/#content-c1745340

 


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#9
ding dong

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Downloaded and tried both the links you suggested and they came up with a clean bill......said I'm spam free both times......maybe its not malware.....maybe it a legit program.....


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#10
RKinner

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You might try adwcleaner:

 

Download : ADWCleaner to your desktop.

NOTE: If using Internet Explorer and get an alert that stops the program downloading, click on the warning and allow the download to complete.

Close  all programs, pause your anti-virus and right click on the AdwCleaner icon and select Run As Admin.

Click on I agree
Click on Scan  and follow the prompts. Let it run unhindered.
When done, click on the Clean & Repair button, and follow the prompts. Allow the system to reboot. After Reboot, AdwCleaner will popup.  Hit View Log File. You will then be presented with the report. Copy & Paste this report on your next reply.

The report will be saved in the C:\AdwCleaner folder.


 

 

Would be a lot easier if you would just post your FRST logs.


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#11
ding dong

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It didnt pop up after reboot but was able to go into the program and see the log files.

 

Here is the first scan:
 

# -------------------------------
# Malwarebytes AdwCleaner 8.0.6.0
# -------------------------------
# Build:    06-24-2020
# Database: 2020-06-15.1 (Cloud)
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    07-09-2020
# Duration: 00:00:01
# OS:       Windows 10 Home
# Cleaned:  1
# Failed:   0
 
 
***** [ Services ] *****
 
No malicious services cleaned.
 
***** [ Folders ] *****
 
No malicious folders cleaned.
 
***** [ Files ] *****
 
No malicious files cleaned.
 
***** [ DLL ] *****
 
No malicious DLLs cleaned.
 
***** [ WMI ] *****
 
No malicious WMI cleaned.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts cleaned.
 
***** [ Tasks ] *****
 
No malicious tasks cleaned.
 
***** [ Registry ] *****
 
No malicious registry entries cleaned.
 
***** [ Chromium (and derivatives) ] *****
 
Deleted       amfclgbdpgndipgoegfpkkgobahigbcl
 
***** [ Chromium URLs ] *****

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#12
ding dong

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Here is the second entry:
 

# -------------------------------
# Malwarebytes AdwCleaner 8.0.6.0
# -------------------------------
# Build:    06-24-2020
# Database: 2020-06-15.1 (Cloud)
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    07-09-2020
# Duration: 00:00:21
# OS:       Windows 10 Home
# Scanned:  31836
# Detected: 12
 
 
***** [ Services ] *****
 
No malicious services found.
 
***** [ Folders ] *****
 
No malicious folders found.
 
***** [ Files ] *****
 
No malicious files found.
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
***** [ WMI ] *****
 
No malicious WMI found.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts found.
 
***** [ Tasks ] *****
 
No malicious tasks found.
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
***** [ Chromium (and derivatives) ] *****
 
PUP.Optional.SmartBar           amfclgbdpgndipgoegfpkkgobahigbcl
 
***** [ Chromium URLs ] *****
 
No malicious Chromium URLs found.
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries found.
 
***** [ Firefox URLs ] *****
 
No malicious Firefox URLs found.
 
***** [ Hosts File Entries ] *****
 
No malicious hosts file entries found.
 
***** [ Preinstalled Software ] *****
 
Preinstalled.HPCleanFLC   Registry   HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run|HPSEU_Host_Launcher 
Preinstalled.HPCleanFLC   Registry   HKCU\Software\Microsoft\Windows\CurrentVersion\Run|HPSEU_Host_Launcher 
Preinstalled.HPRegistrationService   Folder   C:\ProgramData\HP\HP REGISTRATION SERVICE 
Preinstalled.HPSupportAssistant   Folder   C:\HP\SUPPORT 
Preinstalled.HPSupportAssistant   Folder   C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK 
Preinstalled.HPSupportAssistant   Folder   C:\Users\anyti\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK 
Preinstalled.HPSureConnect   Folder   C:\Program Files\HPCOMMRECOVERY 
Preinstalled.HPSureConnect   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{6468C4A5-E47E-405F-B675-A70A70983EA6} 
Preinstalled.HPTouchpointAnalyticsClient   Folder   C:\ProgramData\HP\HP TOUCHPOINT ANALYTICS CLIENT 
Preinstalled.HPTouchpointAnalyticsClient   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E5FB98E0-0784-44F0-8CEC-95CD4690C43F} 
Preinstalled.WildTangentGamesBundle   Folder   C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WILDTANGENT GAMES 
 
 
 
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########

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#13
ding dong

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I put them in quarantine....does that mean I still have to remove them?...and UTOMIC is still there....


Edited by ding dong, 08 July 2020 - 02:01 PM.

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#14
RKinner

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If something gets quarantined that's usually good enough.

 

How about running FRST and just posting the section in Addition.txt that shows what programs are installed?  Starts with:

==================== Installed Programs ======================

and ends just before

==================== Custom CLSID (Whitelisted): ==============

 

or you can try minitoolkit which also shows hidden programs:

 

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
[list]
[*]List Installed Programs

Click Go and post the result (Result.txt). A copy of MTB.txt will be saved in the same directory the tool is run.

 


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#15
ding dong

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What is FRST?


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