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Can’t run antivirus, computer doesn’t startup properly, black screen i


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#31
tingtingz

tingtingz

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system


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#32
RKinner

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System is the correct owner.  Both System & Administrator should have Full Control.

 

Are you able to change Start from 4 to 2?


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#33
tingtingz

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Both System & Administrator have Full Control, I dont need to check the full control box under allow. The box was pre-checked.

I am not able to change Start from 4 to 2. An Error Editing Value popped up Cannot edit start: Error writing the values new contents
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#34
RKinner

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Something funny going on.  Your login does have administrative rights doesn't it?  If it doesn't the hidden Administrator certainly does.

 

Perhaps there is something wrong with the hard drive.  Let's run a disk check.

 

Open an Elevated Command Prompt.  Type:

chkdsk  /r  C:

It will tell you it can't do it now but ask if you would like to schedule the check for the next reboot.  Tell it Y then reboot.
 


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#35
tingtingz

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I log in as administrator, there is no password needed. It did took some time to set up an administrator account. Does login in the administrator account gives me administrative rights?

I ran the disk check overnight. What should I do next?

Edited by tingtingz, 28 June 2020 - 05:34 AM.

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#36
RKinner

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You have admin rights but it's always best to right click and run as admin.  From what you tell me about the Permissions you should be able to change the BFE value so I am starting to think we have a bad spot on the hard drive.

 

 

Go into regedit and see if you can now change the Start value for BFE to 2.

 

If it still doesn't work then see if you can defrag the disk.  That might move the registry to a different part of the disk.

https://www.dummies....k-defragmenter/

 

Then try to change the Start value again.

 

Also give me a new Speccy log.


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#37
tingtingz

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I right click and run as admin regedit. I still can't change the start value. Same error message. 

 

The values for the BFE are grayed out for system and administrator, I can't uncheck them but I do have the option to check the deny box. 

 

I did the defrag. I see that the scheduled optimization is set On and the drives are being optimized automatically, frequency is weekly. Does this mean my hard drive has been defrag?

Attached Files


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#38
RKinner

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Win 7 and higher all defrag automatically so it probably has been done recently.

I was hoping if it was a bad spot on the drive that it would move the files to a different spot.

 

Speccy does not show any errors on the drive.  I would expect it to show some write errors but don't see any.

 

Can you change the BFE Start value at:

 

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BFE

 

If not:

 

See if you can change the  Start value

for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BFE

or

if you don't see it then:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BFE

 

using the procedure here:

 

https://www.winhelpo...ine-windows-re/

 

You will want

HKEY_LOCAL_MACHINE

instead of HKEY_USERS


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#39
tingtingz

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I cant change the start value at these two places
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BFE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BFE

I followed the online procedure that you provided

Under HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BFE
I didnt need to change the start value, it is set at 2 already

Same at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BFE
The start value is set at 2. It is not 4.

I am not sure if I need to load hive according to the procedure. I loaded hive and created MyKey but didnt follow through with the rest since it doesnt seem like it is related to changing start value of BFE. Do you want me to do the rest?Should I unload the hive?
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#40
RKinner

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I wonder if you could change it to 3?

 

I assume you have to unload the hive then reboot for any changes to take effect.


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#41
tingtingz

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I can change the BFE start value to 3 at HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BFE
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#42
RKinner

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Does it stay changed after the reboot?


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#43
tingtingz

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I realized I did the procedure wrong, I created the wrong hive. Made the change at the wrong place, ended up with no changes make to the BFE start value. Ignore what I posted before regarding the value was set at 2 without the need to change it. This time I type the path for system instead of software and load the hive. The start value for BFE is 4 and not 2. I was able to change it to 2.

After the reboot, the start value for HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BFE is changed to 2 now.
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#44
RKinner

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What does

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BFE

say now?

 

Can you start the BFE service now?


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#45
tingtingz

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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BFE start value is 2

The BFE started automatically after reboot.
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