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Removal instructions for ConvertrzSearch

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#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
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Content is republished with permission from Malwarebytes.

What is ConvertrzSearch?

The Malwarebytes research team has determined that ConvertrzSearch is a search hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.

How do I know if my computer is affected by ConvertrzSearch?

You may see this entry in your list of installed Chrome extensions:

main.png

and this changed setting:

warning5.png

You may have noticed these warnings during install:

warning1.png

warning2.png

warning3.png

warning4.png

How did ConvertrzSearch get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:

webstore.png

after a redirect from their website:

website.png

How do I remove ConvertrzSearch?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes for Windows to your desktop.
  • Double-click MBSetup.exe and follow the prompts to install the program.
  • When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen.
  • Click on the Get started button.
  • Click Scan to start a Threat Scan.
  • When the scan is finished click Quarantine to remove the found threats.
  • Reboot the system if prompted to complete the removal process.
Is there anything else I need to do to get rid of ConvertrzSearch?
  • No, Malwarebytes removes ConvertrzSearch completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below Malwarebytes Browser Guard, as well as the full version of Malwarebytes would have protected you against the ConvertrzSearch hijacker. It would have blocked their website, giving you a chance to stop it before it became too late.

protection1.png


Technical details for experts

Possible signs in FRST logs:

CHR DefaultSearchURL: Default -> hxxps://feed.convertrz-search.com/?q={searchTerms}&publisher=convertrzsearch&barcodeid=573550000000000
CHR DefaultSearchKeyword: Default -> ConvertrzSearch
CHR DefaultSuggestURL: Default -> hxxps://api.convertrz-search.com/suggest/get?q={searchTerms}
CHR Extension: (ConvertrzSearch) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\aileibjpbhfdlbgpicjeollacbcdbnlo [2020-07-30]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\aileibjpbhfdlbgpicjeollacbcdbnlo\1.1.0_0
       Adds the file manifest.json"="7/30/2020 9:16 AM, 2127 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\aileibjpbhfdlbgpicjeollacbcdbnlo\1.1.0_0\_metadata
       Adds the file computed_hashes.json"="7/30/2020 9:16 AM, 6255 bytes, A
       Adds the file verified_contents.json"="5/26/2020 3:03 PM, 2049 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\aileibjpbhfdlbgpicjeollacbcdbnlo\1.1.0_0\images
       Adds the file logo-white-text.png"="5/26/2020 3:03 PM, 0 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\aileibjpbhfdlbgpicjeollacbcdbnlo\1.1.0_0\images\icons
       Adds the file 128x128.png"="7/30/2020 9:16 AM, 8181 bytes, A
       Adds the file 16x16.png"="7/30/2020 9:16 AM, 869 bytes, A
       Adds the file 64x64.png"="7/30/2020 9:16 AM, 4148 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\aileibjpbhfdlbgpicjeollacbcdbnlo\1.1.0_0\scripts
       Adds the file background.js"="5/26/2020 3:03 PM, 514627 bytes, A
       Adds the file sitecontent.js"="5/26/2020 3:03 PM, 77 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\aileibjpbhfdlbgpicjeollacbcdbnlo
       Adds the file 000003.log"="7/30/2020 9:20 AM, 526 bytes, A
       Adds the file CURRENT"="7/30/2020 9:16 AM, 16 bytes, A
       Adds the file LOCK"="7/30/2020 9:16 AM, 0 bytes, A
       Adds the file LOG"="7/30/2020 9:21 AM, 183 bytes, A
       Adds the file MANIFEST-000001"="7/30/2020 9:16 AM, 41 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Web Applications\_crx_aileibjpbhfdlbgpicjeollacbcdbnlo
       Adds the file ConvertrzSearch.ico"="7/30/2020 9:16 AM, 208102 bytes, A
       Adds the file ConvertrzSearch.ico.md5"="7/30/2020 9:16 AM, 16 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "aileibjpbhfdlbgpicjeollacbcdbnlo"="REG_SZ", "FC4E1049E95A81ACB9AA94F897279B4D0BD62EEA65BC1FB0F367646D91B792B0"
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/30/20
Scan Time: 9:26 AM
Log File: 0be66504-d236-11ea-9023-00ffdcc6fdfc.json

-Software Information-
Version: 4.1.2.73
Components Version: 1.0.990
Update Package Version: 1.0.27681
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 231432
Threats Detected: 11
Threats Quarantined: 11
Time Elapsed: 5 min, 32 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
Adware.SearchEngineHijack.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|aileibjpbhfdlbgpicjeollacbcdbnlo, Quarantined, 15188, 799722, , , , 

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 2
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\aileibjpbhfdlbgpicjeollacbcdbnlo, Quarantined, 15188, 799722, , , , 
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\AILEIBJPBHFDLBGPICJEOLLACBCDBNLO, Quarantined, 15188, 799722, 1.0.27681, , ame, 

File: 8
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, 15188, 799722, , , , 
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, 15188, 799722, , , , 
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\aileibjpbhfdlbgpicjeollacbcdbnlo\000003.log, Quarantined, 15188, 799722, , , , 
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\aileibjpbhfdlbgpicjeollacbcdbnlo\CURRENT, Quarantined, 15188, 799722, , , , 
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\aileibjpbhfdlbgpicjeollacbcdbnlo\LOCK, Quarantined, 15188, 799722, , , , 
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\aileibjpbhfdlbgpicjeollacbcdbnlo\LOG, Quarantined, 15188, 799722, , , , 
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\aileibjpbhfdlbgpicjeollacbcdbnlo\MANIFEST-000001, Quarantined, 15188, 799722, , , , 
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\AILEIBJPBHFDLBGPICJEOLLACBCDBNLO\1.1.0_0\MANIFEST.JSON, Quarantined, 15188, 799722, 1.0.27681, , ame, 

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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