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User account password forgot Windows 10

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#1
EricaR

EricaR

    Member

  • Member
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Today, I have to change my PC with another PC due to official purpose. The PC was kept aside for long time and neither I or my colleagues remember the password. How can we access the computer without formatting it?


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#2
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,302 posts

Gday EricaR

Unfortunately we are unable to help you.   Please understand that even though you may own the computer, we have no way to verify the fact.

 

ToU. Due to the nature of online help we are not able to verify ownership, and will not be able to help bypass or recover any user passwords, cd keys, license codes, serial numbers, etc.


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#3
phillpower2

phillpower2

    Mechanised Mod

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  • 23,857 posts

While we will not help you with getting around passwords we can advise you as to how you can have this resolved using legitimate means, take the computer to a reputable tech local to you or have them come to you, you will need proof of ownership such as the sales invoice, picture ID such as a driving licence/passport and proof of your address such as a recent utility bill.

 

 

Thread closed as per the above explanation of iammykyl.


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