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Brother printer HL-2170W will not print


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#1
stampcampabbie

stampcampabbie

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Have windows 10 64 bits

when computer updated in July. I was not able to print anything from my documents or online to print postage for Ebay sold items.

I contacted Microsoft for assistances. We did a manual update to my laptop. It took over two hours. I also contacted Brother"s customer Tech support. They tried to uninstall and reinstall my printer. It shows up as one of my active printers. We also tried new printer cables. Nothing is working out. The update is stating it can only read my documents with word pad? 

I'm truly lost...Please someone help me... :smashcomp:  


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#2
RKinner

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Have you tried:

https://docs.microso...sage-center#437


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#3
Janleon

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Maybe they just need to change for you and that's all.


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#4
Striker1s

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I think if you have the check and you have already talked to the support team, than you can call the front office and to ask them for changing your printer because it is not working. I guess they will try to repair it again and if it will not work they will send you another one. I had the same thing with them and now I have a new printer and it works very well. I've read about this on https://www.palmgear...-for-cardstock/. There is a lot of information about printers and also there are lists of new cool models and each has a detailed description.


Edited by Striker1s, 26 November 2020 - 11:03 AM.

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