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My Computer is infected [Solved]

Virus Slowdown Screen Stuck

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#46
sandybgood

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Hello Gary, shall carry out your instructions and report back.
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#47
Gary R

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OK, talk to you then.


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#48
sandybgood

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Hello Gary, here is the log after running your script.

 

ix result of Farbar Recovery Scan Tool (x64) Version: 24-10-2020
Ran by SandeepandJaya (25-10-2020 14:25:57) Run:4
Running from C:\Users\SandeepandJaya\Desktop
Loaded Profiles: SandeepandJaya
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
 
*****************
 
 
==== End of Fixlog 14:25:57 ====

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#49
sandybgood

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However the Eset online scanner desktop icons are still there. Should I run an uninstall process ?


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#50
Gary R

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You did not create a fixlist before you ran the fix ...

 

 

ix result of Farbar Recovery Scan Tool (x64) Version: 24-10-2020
Ran by SandeepandJaya (25-10-2020 14:25:57) Run:4
Running from C:\Users\SandeepandJaya\Desktop
Loaded Profiles: SandeepandJaya
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
 
*****************
 
 
==== End of Fixlog 14:25:57 ====

 

.... if you had, then they would be listed under the section I've highlighted in red in your fixlog. If they're not there, then you didn't save them before running the fix.

 

Please run the fix again following closely the instructions I gave in post #45 ... http://www.geekstogo...-3#entry2653905

 

If it doesn't work next time, then I'll give you a different set of instructions, but please try those again first.

 

 


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#51
sandybgood

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Apologies. I think it has worked. ESet has disappeared. Here is the Fix log...

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 24-10-2020
Ran by SandeepandJaya (26-10-2020 19:04:17) Run:6
Running from C:\Users\SandeepandJaya\Desktop
Loaded Profiles: SandeepandJaya
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
2020-10-14 21:21 - 2020-10-14 21:21 - 000001548 _____ C:\Users\SandeepandJaya\Desktop\ESET.txt.txt
2020-10-13 21:48 - 2020-10-16 18:59 - 000000000 ____D C:\Users\SandeepandJaya\AppData\Local\ESET
2020-10-13 21:48 - 2020-10-14 17:55 - 000000788 _____ C:\Users\SandeepandJaya\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ESET Online Scanner.lnk
2020-10-13 21:48 - 2020-10-14 17:55 - 000000642 _____ C:\Users\SandeepandJaya\Desktop\ESET Online Scanner.lnk
2020-10-13 21:46 - 2020-10-13 21:46 - 014860896 _____ (ESET spol. s r.o.) C:\Users\SandeepandJaya\Desktop\esetonlinescanner.exe
*****************
 
C:\Users\SandeepandJaya\Desktop\ESET.txt.txt => moved successfully
C:\Users\SandeepandJaya\AppData\Local\ESET => moved successfully
C:\Users\SandeepandJaya\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ESET Online Scanner.lnk => moved successfully
C:\Users\SandeepandJaya\Desktop\ESET Online Scanner.lnk => moved successfully
C:\Users\SandeepandJaya\Desktop\esetonlinescanner.exe => moved successfully
 
 
The system needed a reboot.
 
==== End of Fixlog 19:04:17 ====

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#52
Gary R

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Yes, that's what I expected to see. 

 

So .... provided everything is now running OK, then it's about time we removed FRST and the files it has created.

 

To uninstall FRST and remove all its files, please do the following ...

  • Rename FRST64.exe to Uninstall.exe
  • Double click on Uninstall.exe to launch it.
  • Your computer will reboot, and on reboot will remove FRST and all its files.




 


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#53
sandybgood

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Done. FRST has 'disappeared 'off my desktop.


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#54
Gary R

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In that case, unless you have any outstanding problems that need resolving, then as far as I'm concerned we're finished.

 

Keep safe.


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#55
sandybgood

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Hello Gary, Thanks a lot for all your help. One final question...should I be running regular virus scans with Windows Defender ?


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#56
Gary R

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Windows Defender is real time protection (it's on all the time) so no need to run manual scans, it will notify you if anything is detected.

 

If it comforts you to run regular manual scans, then feel free to do so, but it's not strictly necessary.


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#57
sandybgood

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Thank you Gary


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#58
Gary R

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You're welcome. Glad we could help.


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#59
Gary R

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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