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mouse problem


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#1
kirkieuk

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hi i have a turtle beech mouse and for some reason it wont work properly in my rear usb ports. light up but no curser on screen. when i plug it into the front usbs it works fine most of the time. at times it cuts off and i have to unplug and plug it back in for the curse to reappear. other times it cuts off when i put caps lock on and come back on when i turn caps off.  wonder if any one has any advice or help to got it working. the usbs are 2.0 front and back 


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#2
SpywareDr

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Same problem with a different mouse?


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#3
buddywiser

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You can try restoring your PC using restore point to negate all the driver or software updates. I had encountered that same problem before and restoring my PC solved the issue.


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#4
kirkieuk

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My wireless mouse works fine but my turtle beech gaming one had the problem. Done a restore and a full fresh windows install still happens
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#5
SpywareDr

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Sounds to me like you have a flaky (damaged, worn out) mouse that either needs to be repaired or replaced.


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#6
kirkieuk

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Mouse is 2 months old and bought new. Doesn't do not my other pc or laptop
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#7
SpywareDr

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Hmmm, sounds like it might be a computer hardware -- instead of Operating System or driver -- problem then. To test that, I'd see if it exhibits the same problem when temporarily booting and running that computer using a different Operating System from a Live CD/USB.

A Live CD/DVD or USB flash drive contains a complete bootable computer operating system (OS). When you boot a computer from it, the OS loads into, and then runs from memory instead of a hard drive. This allows you to run an OS without installing it or making any changes to a computer's current configuration.

To create one, download an ISO file containing the OS you want to use, (such as Ubuntu, Slax or Zorin), then use something like ISO Recorder to burn it to a CD/DVD or Rufus to burn to a USB flash drive/key.

Now boot your computer from this disc/key and your computer will be running that OS instead of the one on its hard drive.



When you're done testing, simply reboot your PC from the hard drive/SSD like you do now.

If the problem persists even when running a different OS, then the issue is -- more than likely -- computer hardware.


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