[debodun]

ADDITION.TXT SCAN

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 0$-11-2020
Ran by Owner (05-11-2020 16:32:16)
Running from C:\Users\Owner\Desktop
Windows 7 Ultimate Service Pack 1 (X64) (2011-12-17 19:41:25)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-3384263181-369055421-3260215636-500 - Administrator - Disabled)
Guest (S-1-5-21-3384263181-369055421-3260215636-501 - Limited - Disabled)
Owner (S-1-5-21-3384263181-369055421-3260215636-1000 - Administrator - Enabled) => C:\Users\Owner

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {71A27EC9-3DA6-45FC-60A7-004F623C6189}
AS: Microsoft Security Essentials (Enabled - Up to date) {CAC39F2D-1B9C-4A72-5A17-3B3D19BB2B34}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 20.013.20064 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 32 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 32.0.0.445 - Adobe)
Adobe Flash Player 32 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 32.0.0.445 - Adobe)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.8.638 - Adobe Systems, Inc.)
Apple Application Support (HKLM-x32\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B8AD779A-82DA-4365-A7D0-AD3DCFC55CFF}) (Version: 5.1.1.4 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CardRd81 (HKLM-x32\...\{54C8FE84-89C4-40E8-976C-439EB0729BD6}) (Version: 4.00.0000.0004 - EASTMAN KODAK Company) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.23 - Piriform)
CCScore (HKLM-x32\...\{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}) (Version: 5.00.0000.0011 - EASTMAN KODAK Company) Hidden
CR2 (HKLM-x32\...\{432C3720-37BF-4BD7-8E49-F38E090246D0}) (Version: 4.00.0000.0003 - EASTMAN KODAK Company) Hidden
EKS Dinner With Moriarty (HKLM-x32\...\EKS Dinner With Moriarty) (Version:  - )
EKS Sherlock (HKLM-x32\...\EKS Sherlock) (Version:  - )
ESSBrwr (HKLM-x32\...\{643EAE81-920C-4931-9F0B-4B343B225CA6}) (Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
ESSCDBK (HKLM-x32\...\{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}) (Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
ESScore (HKLM-x32\...\{9D8FEE90-0377-49A9-AEFB-525BDE549BA4}) (Version: 5.00.0000.0037 - EASTMAN KODAK Company) Hidden
ESSCT (HKLM-x32\...\{8BB4B58A-A402-4DE8-8FCD-287E60B88DD8}) (Version: 5.00.0000.0003 - EASTMAN KODAK Company) Hidden
ESSgui (HKLM-x32\...\{91517631-A9F3-4B7C-B482-43E0068FD55A}) (Version: 5.00.0000.0013 - EASTMAN KODAK Company) Hidden
ESShelp (HKLM-x32\...\{87843A41-7808-4F2E-B13F-25C1E67CF2FD}) (Version: 5.00.0000.0005 - EASTMAN KODAK Company) Hidden
ESSini (HKLM-x32\...\{8E92D746-CD9F-4B90-9668-42B74C14F765}) (Version: 5.00.0000.0010 - EASTMAN KODAK Company) Hidden
ESSPCD (HKLM-x32\...\{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}) (Version: 5.00.0000.0007 - EASTMAN KODAK Company) Hidden
ESSPDock (HKLM-x32\...\{FCDB1C92-03C6-4C76-8625-371224256091}) (Version: 5.00.0000.0020 - EASTMAN KODAK Company) Hidden
ESSSONIC (HKLM-x32\...\{4F677FC7-7AA8-412B-A957-F13CBE1C7331}) (Version: 5.00.0000.0002 - EASTMAN KODAK Company) Hidden
ESSTOOLS (HKLM-x32\...\{8A502E38-29C9-49FA-BCFA-D727CA062589}) (Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
ESSTUTOR (HKLM-x32\...\{CA60320D-6A16-49C8-A34F-84EEF4799567}) (Version: 5.00.0000.0002 - EASTMAN KODAK Company) Hidden
ESSvpaht (HKLM-x32\...\{A5B3EB8A-4071-42F0-8E8E-7A8342AA8E69}) (Version: 5.00.0000.0001 - EASTMAN KODAK Company) Hidden
ESSvpot (HKLM-x32\...\{48C82F7A-F100-4DAB-A310-8E18BF2159E1}) (Version: 5.00.0000.0001 - EASTMAN KODAK Company) Hidden
Free MIDI to MP3 Converter 1.0 (HKLM-x32\...\{181E1175-1FF8-4EA5-BC08-A7CA39B85502}_is1) (Version:  - PolySoft Solutions)
HLPIndex (HKLM-x32\...\{38441BE7-79B0-42B8-8297-833704F949FE}) (Version: 5.00.0000.0002 - EASTMAN KODAK Company) Hidden
HLPPDOCK (HKLM-x32\...\{154508C0-07C5-4659-A7A0-E49968750D21}) (Version: 5.00.0000.0001 - EASTMAN KODAK Company) Hidden
HLPRFO (HKLM-x32\...\{AADAC983-FDE9-42FA-8FD9-7BB324155593}) (Version: 5.00.0000.0001 - EASTMAN KODAK Company) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.6.0 - LIGHTNING UK!)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
iTunes (HKLM\...\{4BDE7544-0A08-4AD9-8A8F-4B7944471C36}) (Version: 10.6.0.40 - Apple Inc.)
Kodak EasyShare software (HKLM-x32\...\{D32470A1-B10C-4059-BA53-CF0486F68EBC}) (Version:  - Eastman Kodak Company)
KSU (HKLM-x32\...\{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}) (Version: 632.62.0002.0001 - EASTMAN KODAK Company) Hidden
LatencyMon 6.71 (HKLM\...\LatencyMon_is1) (Version:  - Resplendence Software Projects Sp.)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox 82.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 82.0.2 (x64 en-US)) (Version: 82.0.2 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Notifier (HKLM-x32\...\{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}) (Version: 5.00.0000.0001 - EASTMAN KODAK Company) Hidden
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
OTtBP (HKLM-x32\...\{F71760CD-0F8B-4DCC-B7B7-6B223CC3843C}) (Version: 5.00.0000.0003 - EASTMAN KODAK Company) Hidden
OTtBPSDK (HKLM-x32\...\{3CA39B0C-BA85-4D42-AC0F-1FF5F60C3353}) (Version: 4.00.0000.0000 - EASTMAN KODAK Company) Hidden
QuickTime (HKLM-x32\...\QuickTime) (Version:  - )
SFR (HKLM-x32\...\{DB02F716-6275-42E9-B8D2-83BA2BF5100B}) (Version: 5.00.0000.0005 - Eastman Kodak Company) Hidden
SHASTA (HKLM-x32\...\{605A4E39-613C-4A12-B56F-DEFBE6757237}) (Version: 5.00.0000.0003 - EASTMAN KODAK Company) Hidden
SKIN0001 (HKLM-x32\...\{FDF9943A-3D5C-46B3-9679-586BD237DDEE}) (Version: 5.00.0000.0007 - EASTMAN KODAK Company) Hidden
SKINXSDK (HKLM-x32\...\{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}) (Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
Skype™ 5.5 (HKLM-x32\...\{F1CECE09-7CBE-4E98-B435-DA87CDA86167}) (Version: 5.5.124 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.14 - Piriform)
SpywareBlaster 6.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 6.0.0 - BrightFort LLC)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeamViewer 7 (HKLM-x32\...\TeamViewer 7) (Version: 7.0.12541 - TeamViewer)
VLC media player 1.1.11 (HKLM-x32\...\VLC media player) (Version: 1.1.11 - VideoLAN)
VPRINTOL (HKLM-x32\...\{999D43F4-9709-4887-9B1A-83EBB15A8370}) (Version: 5.00.0000.0002 - EASTMAN KODAK Company) Hidden
WIRELESS (HKLM-x32\...\{F9593CFB-D836-49BC-BFF1-0E669A411D9F}) (Version: 5.00.0000.0001 - EASTMAN KODAK Company) Hidden

==================== Custom CLSID (Whitelisted): ==============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

ContextMenuHandlers1: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => c:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation -> Microsoft Corporation)
ContextMenuHandlers2: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => c:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation -> Microsoft Corporation)
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll [2013-04-04] (Malwarebytes Corporation -> Malwarebytes Corporation)
ContextMenuHandlers4: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => c:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation -> Microsoft Corporation)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2009-09-23] (Microsoft Windows Hardware Compatibility Publisher -> Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll [2013-04-04] (Malwarebytes Corporation -> Malwarebytes Corporation)

==================== Codecs (Whitelisted) ====================

==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)

WMI:subscription\__FilterToConsumerBinding->CommandLineEventConsumer.Name=\"BVTConsumer\"",Filter="__EventFilter.Name=\"BVTFilter\"::
WMI:subscription\CommandLineEventConsumer->BVTConsumer::[CommandLineTemplate => cscript KernCap.vbs][WorkingDirectory => C:\\tools\\kernrate]

==================== Loaded Modules (Whitelisted) =============

==================== Alternate Data Streams (Whitelisted) ========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\ProgramData\TEMP:5C321E34 [136]

==================== Safe Mode (Whitelisted) ==================

==================== Association (Whitelisted) =================

==================== Internet Explorer (Version 11) (Whitelisted) ==========

HKU\S-1-5-21-3384263181-369055421-3260215636-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.google.com/
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab

(If an entry is included in the fixlist, it will be removed from the registry.)

IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\008i.com -> 008i.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\008k.com -> 008k.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\00hq.com -> 00hq.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\0190-dialers.com -> 0190-dialers.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\01i.info -> 01i.info
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\02pmnzy5eo29bfk4.com -> 02pmnzy5eo29bfk4.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\0411dd.com -> 0411dd.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\0511zfhl.com -> 0511zfhl.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\05p.com -> 05p.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\0632qyw.com -> 0632qyw.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\07ic5do2myz3vzpk.com -> 07ic5do2myz3vzpk.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\08nigbmwk43i01y6.com -> 08nigbmwk43i01y6.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\093qpeuqpmz6ebfa.com -> 093qpeuqpmz6ebfa.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\0calories.net -> 0calories.net
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\0cj.net -> 0cj.net
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\0scan.com -> 0scan.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\1-britney-spears-nude.com -> 1-britney-spears-nude.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\1-domains-registrations.com -> 1-domains-registrations.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\1-se.com -> 1-se.com
IE restricted site: HKU\S-1-5-21-3384263181-369055421-3260215636-1000\...\1001movie.com -> 1001movie.com

There are 6091 more sites.


==================== Hosts content: =========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2014-07-05 10:08 - 000000098 _____ C:\Windows\system32\drivers\etc\hosts
127.0.0.1       localhost

==================== Other Areas ===========================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-3384263181-369055421-3260215636-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 209.18.47.61 - 209.18.47.62
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(If an entry is included in the fixlist, it will be removed.)

MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime

==================== FirewallRules (Whitelisted) ================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{0E227B60-E7FB-4017-9EC7-A62A5EFA8967}] => (Allow) C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe () [File not signed]
FirewallRules: [{C86A2602-2440-441D-972C-BEC7E06FC3E4}] => (Allow) C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe () [File not signed]
FirewallRules: [{217F7D9C-49CD-4ED9-9050-3C2E4E9D8CC2}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{3994F65F-7D58-4F72-86D1-2E5CD9A2AD1F}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [TCP Query User{D2F24F04-D188-44AF-8CAB-1440B2782E38}C:\program files (x86)\mozilla firefox\firefox.exe] => (Allow) C:\program files (x86)\mozilla firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [UDP Query User{1A10243C-DC57-4AFE-AD3D-54A683104F27}C:\program files (x86)\mozilla firefox\firefox.exe] => (Allow) C:\program files (x86)\mozilla firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{D920EAFE-1F31-4BB5-BC15-E747556F30C0}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{D0FFCD08-CDC4-41E1-B87C-BCCEA99F34B6}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)

==================== Restore Points =========================

14-08-2018 12:35:43 Windows Update
07-09-2018 13:46:51 Scheduled Checkpoint
11-09-2018 12:31:49 Windows Update
26-09-2018 14:33:47 Scheduled Checkpoint
26-11-2018 16:48:35 Windows Update
13-05-2019 15:49:49 Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
13-05-2019 15:50:49 Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
23-11-2019 16:27:35 Scheduled Checkpoint
08-12-2019 19:06:22 Windows Update
29-12-2019 20:07:23 Windows Update
15-01-2020 16:01:55 Windows Update
18-01-2020 17:08:51 Windows Update
29-01-2020 15:45:23 Scheduled Checkpoint
23-05-2020 16:36:36 Windows Update
17-08-2020 12:18:38 Scheduled Checkpoint
26-08-2020 12:35:12 Scheduled Checkpoint
05-09-2020 11:08:19 Scheduled Checkpoint
11-10-2020 13:31:20 Scheduled Checkpoint
02-11-2020 15:06:59 Removed Microsoft Silverlight
04-11-2020 17:00:25 Windows Update

==================== Faulty Device Manager Devices ============

Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


==================== Event log errors: ========================

Application errors:
==================

System errors:
=============

==================== Memory info ===========================

BIOS: Hewlett-Packard 786E2 v02.04 04/13/2007
Motherboard: Hewlett-Packard 0A60h
Processor: Intel® Core™2 CPU 6300 @ 1.86GHz
Percentage of memory in use: 78%
Total physical RAM: 3063.31 MB
Available physical RAM: 663.14 MB
Total Virtual: 6124.77 MB
Available Virtual: 3618.57 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:929.56 GB) (Free:734.56 GB) NTFS ==>[drive with boot components (obtained from BCD)]
Drive d: (OS_TOOLS) (Fixed) (Total:1.95 GB) (Free:1.75 GB) NTFS


==================== MBR & Partition Table ====================

==========================================================
Disk: 0 (MBR Code: Windows 7/8/10) (Size: 931.5 GB) (Disk ID: CF2E5F36)
Partition 1: (Active) - (Size=929.6 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=2 GB) - (Type=07 NTFS)

==================== End of Addition.txt =======================

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Get Process Explorer

https://live.sysinte...com/procexp.exe

Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

Wait a full minute then:

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

 

[RKinner]

Get Process Explorer

https://live.sysinte...com/procexp.exe

Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

Wait a full minute then:

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

 

[debodun]

Process    CPU    Private Bytes    Working Set    PID    Verified Signer
System Idle Process    95.65    0 K    24 K    0    
procexp64.exe    3.22    24,376 K    42,772 K    2152    (Verified) Microsoft Corporation
dwm.exe    0.26    29,104 K    23,740 K    1388    (Verified) Microsoft Windows
System    0.21    1,404 K    61,752 K    4    
Interrupts    0.19    0 K    0 K    n/a    
MsMpEng.exe    0.16    170,640 K    147,680 K    808    (Verified) Microsoft Corporation
csrss.exe    0.12    2,896 K    11,672 K    436    (Verified) Microsoft Windows
firefox.exe    0.06    174,232 K    246,044 K    2816    (Verified) Mozilla Corporation
AppleMobileDeviceService.exe    0.04    2,804 K    8,840 K    1652    (Verified) Apple Inc.
explorer.exe    0.03    28,108 K    93,328 K    1372    (Verified) Microsoft Windows
svchost.exe    0.03    22,164 K    34,740 K    968    (Verified) Microsoft Windows
firefox.exe    0.01    375,040 K    509,004 K    352    (Verified) Mozilla Corporation
firefox.exe    < 0.01    39,644 K    56,120 K    1960    (Verified) Mozilla Corporation
taskhost.exe    < 0.01    7,544 K    11,772 K    1312    (Verified) Microsoft Windows
svchost.exe    < 0.01    14,312 K    17,040 K    1076    (Verified) Microsoft Windows
SearchIndexer.exe    < 0.01    32,436 K    14,244 K    2188    (Verified) Microsoft Windows
TeamViewer_Service.exe    < 0.01    3,992 K    10,552 K    1140    (Verified) TeamViewer
firefox.exe    < 0.01    145,884 K    114,832 K    300    (Verified) Mozilla Corporation
WmiPrvSE.exe        2,680 K    6,808 K    3660    (Verified) Microsoft Windows
winlogon.exe        2,956 K    6,940 K    480    (Verified) Microsoft Windows
wininit.exe        1,508 K    4,308 K    424    (Verified) Microsoft Windows
svchost.exe        101,676 K    108,192 K    920    (Verified) Microsoft Windows
svchost.exe        6,868 K    13,048 K    944    (Verified) Microsoft Windows
svchost.exe        3,776 K    7,444 K    720    (Verified) Microsoft Windows
svchost.exe        4,008 K    8,920 K    644    (Verified) Microsoft Windows
svchost.exe        18,204 K    18,048 K    884    (Verified) Microsoft Windows
svchost.exe        4,400 K    8,132 K    1936    (Verified) Microsoft Windows
svchost.exe        11,748 K    25,340 K    1432    (Verified) Microsoft Windows
svchost.exe        1,880 K    5,652 K    1104    (Verified) Microsoft Windows
svchost.exe        2,448 K    5,904 K    420    (Verified) Microsoft Windows
svchost.exe        5,184 K    10,448 K    1908    (Verified) Microsoft Windows
spoolsv.exe        6,552 K    22,124 K    1300    (Verified) Microsoft Windows
smss.exe        440 K    1,204 K    272    (Verified) Microsoft Windows
services.exe        4,484 K    8,348 K    528    (Verified) Microsoft Windows
procexp.exe        3,780 K    9,248 K    3564    (Verified) Microsoft Corporation
NisSrv.exe        13,812 K    10,000 K    2792    (Verified) Microsoft Corporation
msseces.exe        5,800 K    13,232 K    1748    (Verified) Microsoft Corporation
mDNSResponder.exe        1,924 K    5,528 K    1884    (Verified) Apple Inc.
lsm.exe        2,388 K    4,164 K    544    (Verified) Microsoft Windows
lsass.exe        3,908 K    10,936 K    536    (Verified) Microsoft Windows
igfxtray.exe        2,296 K    6,448 K    1724    (Verified) Intel Corporation
igfxsrvc.exe        2,064 K    5,904 K    1780    (Verified) Intel Corporation
igfxpers.exe        1,900 K    6,312 K    1740    (Verified) Intel Corporation
hkcmd.exe        2,152 K    6,128 K    1732    (Verified) Intel Corporation
firefox.exe        65,132 K    97,232 K    2964    (Verified) Mozilla Corporation
firefox.exe        21,252 K    33,496 K    2432    (Verified) Mozilla Corporation
firefox.exe        34,232 K    35,500 K    1580    (Verified) Mozilla Corporation
csrss.exe        2,020 K    4,428 K    372    (Verified) Microsoft Windows
audiodg.exe        15,608 K    15,828 K    3988    (Verified) Microsoft Windows
armsvc.exe        1,044 K    3,788 K    1572    (Verified) Adobe Inc.


 

[RKinner]

That looks pretty good. Is it still lagging?

[debodun]

Good to know that. It's been better the last few days. If it starts again, I'll post another thread. Thank you so much for your help!

 

 

Attached Thumbnails

• 

[debodun]

The lagging is back. Started last week after a modem re-boot. My modem is a Motorola SB5101 and after the power-down, the online light blinked for quiet some time before connecting. A few minutes after that, it re-booted by itself. For a few days it seemed fine, then this morning after booting the computer, the HD light came on and stayed on for about 15 minutes, after that it started lagging.Takes a long time, if ever for some pages to load. I ran a quick scan with MSE - found nothing. The MSE virus defs took about 10 minutes to download when normally it would only take a few seconds. Some Web pages load fine, some take a while and some never load, the arrow circle just keeps spinning. Nothing looks out of the ordinary in Task Manager. Also did a network troubleshooting test and it didn't detect any problems. Couldn't even update MalwareBytes defs - it took 15 minutes to get to 30% download then it froze and shut itself off. Usually takes a few seconds to download these.

 

New info - when I shut down the computer, all the lights went off on the modem, then it rebooted. I powered up the computer again and downloaded the MWB defs normally. Don't know what is happening with this modem.

Edited by debodun, 29 December 2020 - 05:15 PM.

[RKinner]

Sounds like the modem has/had a problem.  If it happens again try powering the modem off, count to 10 slowly then power it back on.

 

You might want to test your speed when things are working:

 

http://www.speedtest.net/

 

Press GO.  (Works best if you turn off your ad blocker and  pause your antivirus)

 

Note the download and upload speeds that the test reports.  Then if it acts up again you can rerun the test and see if the speed is much slower.

 

Also get a benchmark:

 

https://www.userbenchmark.com


Click on Free Download.  Save the file then right click and Run As Admin.  Close all programs and pause your antivirus before starting.


When it finishes it will open a browser.  Copy the URL and paste it into a Reply.

 

If you have another episode you can rerun the benchmark to make sure it's not a PC problem.

[debodun]

Working much better today after it rebooted itself yesterday. The only difference I saw is when I turned on the power to the computer the PC Activity light went off for a few seconds, but came right back on. I can live with that if it means a good modem performance.

 

I will keep aware of the advice you posted in case this problem crops up again. As always, thank you.

[debodun]

I was communicating with a friend about my modem's problems. He asked what type of router I had. I am not sure. The cable for Internet access goes into the modem and another cable goes from the modem to a USB port on the computer case.

[RKinner]

Should be a part number on a sticker on the bottom or back of the modem.