I forgot to ask you to click on the down arrow to open the middle pane. Please try it again.
Since Chrome seems to be the major culprit let's try a second one with Chrome shut down. Also give me a Latency Monitor summary with Chrome shut down.
Slow computer
Started by
Ahlakazam
, Nov 18 2020 04:32 PM
#17
Posted 20 November 2020 - 09:52 AM
Ahlakazam
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- Member
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- 20 posts
Member
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for 0:00:20 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-UV3KNIJ
OS version: Windows 10, 10.0, version 1909, build: 18363 (x64)
Hardware: Nitro AN515-52, Acer
CPU: GenuineIntel Intel® Core™ i5-8300H CPU @ 2.30GHz
Logical processors: 8
Processor groups: 1
RAM: 8034 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2304 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 150,20
Average measured interrupt to process latency (µs): 3,301051
Highest measured interrupt to DPC latency (µs): 86,80
Average measured interrupt to DPC latency (µs): 0,806818
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 84,402778
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Highest reported total ISR routine time (%): 0,003052
Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Total time spent in ISRs (%) 0,003421
ISR count (execution time <250 µs): 527
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 175,407986
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
Highest reported total DPC routine time (%): 0,025652
Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.
Total time spent in DPCs (%) 0,04790
DPC count (execution time <250 µs): 46588
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 0
DPC count (execution time 1000-2000 µs): 0
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: officeclicktorun.exe
Total number of hard pagefaults 2
Hard pagefault count of hardest hit process: 1
Number of processes hit: 2
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 0,353381
CPU 0 ISR highest execution time (µs): 84,402778
CPU 0 ISR total execution time (s): 0,005473
CPU 0 ISR count: 527
CPU 0 DPC highest execution time (µs): 153,611111
CPU 0 DPC total execution time (s): 0,073951
CPU 0 DPC count: 46315
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0,319811
CPU 1 ISR highest execution time (µs): 0,0
CPU 1 ISR total execution time (s): 0,0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 17,176215
CPU 1 DPC total execution time (s): 0,000071
CPU 1 DPC count: 6
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0,340233
CPU 2 ISR highest execution time (µs): 0,0
CPU 2 ISR total execution time (s): 0,0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 135,753472
CPU 2 DPC total execution time (s): 0,001131
CPU 2 DPC count: 113
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0,582871
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 0,0
CPU 3 DPC total execution time (s): 0,0
CPU 3 DPC count: 0
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 0,299870
CPU 4 ISR highest execution time (µs): 0,0
CPU 4 ISR total execution time (s): 0,0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 16,304688
CPU 4 DPC total execution time (s): 0,000114
CPU 4 DPC count: 17
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0,580521
CPU 5 ISR highest execution time (µs): 0,0
CPU 5 ISR total execution time (s): 0,0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 11,793403
CPU 5 DPC total execution time (s): 0,000015
CPU 5 DPC count: 2
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 0,299089
CPU 6 ISR highest execution time (µs): 0,0
CPU 6 ISR total execution time (s): 0,0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 175,407986
CPU 6 DPC total execution time (s): 0,001334
CPU 6 DPC count: 127
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 0,664397
CPU 7 ISR highest execution time (µs): 0,0
CPU 7 ISR total execution time (s): 0,0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 6,891493
CPU 7 DPC total execution time (s): 0,000024
CPU 7 DPC count: 8
_________________________________________________________________________________________________________
Attached Thumbnails
#18
Posted 20 November 2020 - 10:20 AM
RKinner
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- 24,625 posts
Malware Expert
In Chrome go to:
chrome://extensions/
Turn off all non-google extensions except Ublock Origin.
Restart Chrome, point it at google.com (and close any other tabs) , wait 1 minute then give me a new latency monitor summary and also a Task Manager screenshot like you just posted.
#19
Posted 20 November 2020 - 10:42 AM
Ahlakazam
- Topic Starter
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- Member
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- 20 posts
Member
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for 0:00:21 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-UV3KNIJ
OS version: Windows 10, 10.0, version 1909, build: 18363 (x64)
Hardware: Nitro AN515-52, Acer
CPU: GenuineIntel Intel® Core™ i5-8300H CPU @ 2.30GHz
Logical processors: 8
Processor groups: 1
RAM: 8034 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2304 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 243,0
Average measured interrupt to process latency (µs): 3,277336
Highest measured interrupt to DPC latency (µs): 68,40
Average measured interrupt to DPC latency (µs): 0,800149
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 73,578993
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Highest reported total ISR routine time (%): 0,002821
Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Total time spent in ISRs (%) 0,002870
ISR count (execution time <250 µs): 311
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 188,092882
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
Highest reported total DPC routine time (%): 0,023067
Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.
Total time spent in DPCs (%) 0,051659
DPC count (execution time <250 µs): 45122
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 0
DPC count (execution time 1000-2000 µs): 0
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: chrome.exe
Total number of hard pagefaults 7
Hard pagefault count of hardest hit process: 3
Number of processes hit: 3
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 0,375798
CPU 0 ISR highest execution time (µs): 73,578993
CPU 0 ISR total execution time (s): 0,004851
CPU 0 ISR count: 311
CPU 0 DPC highest execution time (µs): 118,460069
CPU 0 DPC total execution time (s): 0,067402
CPU 0 DPC count: 43765
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0,311350
CPU 1 ISR highest execution time (µs): 0,0
CPU 1 ISR total execution time (s): 0,0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 17,006076
CPU 1 DPC total execution time (s): 0,000078
CPU 1 DPC count: 8
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0,362716
CPU 2 ISR highest execution time (µs): 0,0
CPU 2 ISR total execution time (s): 0,0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 161,824653
CPU 2 DPC total execution time (s): 0,004009
CPU 2 DPC count: 485
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0,598046
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 0,0
CPU 3 DPC total execution time (s): 0,0
CPU 3 DPC count: 0
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 0,310115
CPU 4 ISR highest execution time (µs): 0,0
CPU 4 ISR total execution time (s): 0,0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 162,850694
CPU 4 DPC total execution time (s): 0,001517
CPU 4 DPC count: 153
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0,583650
CPU 5 ISR highest execution time (µs): 0,0
CPU 5 ISR total execution time (s): 0,0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 70,068576
CPU 5 DPC total execution time (s): 0,000070
CPU 5 DPC count: 1
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 0,333724
CPU 6 ISR highest execution time (µs): 0,0
CPU 6 ISR total execution time (s): 0,0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 188,092882
CPU 6 DPC total execution time (s): 0,014206
CPU 6 DPC count: 705
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 0,639686
CPU 7 ISR highest execution time (µs): 0,0
CPU 7 ISR total execution time (s): 0,0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 7,923611
CPU 7 DPC total execution time (s): 0,000021
CPU 7 DPC count: 5
_________________________________________________________________________________________________________
Attached Thumbnails
#20
Posted 20 November 2020 - 03:17 PM
RKinner
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- 24,625 posts
Malware Expert
Chrome seems to be the problem though with the extensions turned off it is not quite as bad. I started Chrome on my PC and it doesn't seem to use nearly as much Disk as yours:
There are times when it jumps up to 400K for a second or two then it drops back.
I wonder if Chrome's own tool can help. First let's make sure Chrome is uptodate and not in the middle of an upgrade.
In Chrome click on the three dots in the upper right then select Help => About Google Chrome
It should say (with a blue checkmark)
Google Chrome is up to date
Version 87.0.4280.66 (Official Build) (64-bit)
Now click on the 3 dots and then Settings then Advanced, then Reset and Cleanup then Cleanup Computer
(You can uncheck the box in front of Report Details to Google... if you like)
Click on Find. The software_reporter_tool.exe will start to run and will take 5 - 10 minutes to complete. Will probably report that it found nothing but it is worth a shot. This tool runs on its own every week or so and can slow down your system a bit so you might want to turn it off:
https://www.askvg.co...ool-in-windows/
Methods 1, 2 & 5 are not reliable. 3 or 4 should do the trick.
Would you consider using a different browser like Edge or maybe Brave? You might also try exporting your profile
https://smallbusines...file-79321.html
then resetting or reinstalling Chrome to see if that helps then reimport the profile.
#21
Posted 20 November 2020 - 04:45 PM
Ahlakazam
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Member
Thank you for your help, I believe that my computer is a bit faster now even if it not that great.
I can't using something other than chrome beacause all my stuffs are on it.
But my disk usage is weird, sometimes it's 5% and for no reason a process takes 100% for a few seconds/minutes slowing everything on my computer
Do you think it could be an hardware issue?
#22
Posted 20 November 2020 - 05:11 PM
RKinner
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- Expert
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- 24,625 posts
Malware Expert
I don't think it's hardware. Some program is causing problems. Right now it seems to be mostly Chrome related but since you say it comes and goes we might not have caught the problem.
If you could catch either a Process Explorer log or a screenshot of the Task Manager/Performance Monitor of the Disk when it happens that might solve the problem.
Most browsers will pick up your favorites and cookies the first time you run them so switching isn't a traumatic as you might think. Edge is essentially a clone of Chrome so it works the same. Brave is a new up and coming browser that has a built in adblocker. Personally I use Firefox because it seems to put less load on the CPU and the network. It does work a bit differently tho so there is a learning curve.
Let's run MBAR and see if there is something hiding that we can't see in the logs:
https://www.malwareb...om/antirootkit/
Just click on Download, Save the file then right click and Run As Admin. Then follow the directions.
Let's also get a benchmark and see if that tells us anything:
https://www.userbenchmark.com
Click on Free Download. Save the file then right click and Run As Admin. Close all programs and pause your antivirus before starting.
When it finishes it will open a browser. Copy the URL and paste it into a Reply.
#23
Posted 21 November 2020 - 03:44 AM
Ahlakazam
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Member
It's not just 1 program that uses all my disk, it's a random one on my computer like system.exe, chrome.exe or some windows process and for no reason it takes 100% disk.
Benchmark : https://www.userbenc...serRun/35729268
#24
Posted 21 November 2020 - 09:22 AM
RKinner
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- 24,625 posts
Malware Expert
Benchmark shows your Hard drive is very slow.
First make sure you have the latest version of
Intel® Rapid Storage Technology as this sits between your CPU and the hard drive.
https://downloadcent...r?product=55005
Get the SetupRST.exe Download. Save then right click and Run As Admin.
Rerun the Benchmark and see if the hard drive looks better. If not then
Get the Western Digital
Data Lifeguard Diagnostic for Windows
https://support.wdc....spx?lang=en&p=3
Download then right click and Extract All Extract. Right click on WinDlg_v1_37.exe and Run As Admin. Run the quick check first. If it fails then run the long or extended test (will take hours so you may want to let it run while you sleep)
#25
Posted 21 November 2020 - 11:12 AM
Ahlakazam
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Member
https://www.userbenc...serRun/35747217
Data Lifeguard quick test do not failed
#26
Posted 21 November 2020 - 11:16 AM
RKinner
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Malware Expert
If the quick test passes then you do the long or extended test.
#28
Posted 21 November 2020 - 11:27 AM
RKinner
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Malware Expert
We can also check your hard drive to see if it is up to speed using
HD Tune
https://www.lifewire...-review-2624561
Actual download is at:
http://www.hdtune.co.../hdtune_255.exe
Download, Save, right click and Run As Admin. Run the Benchmark test and report your min, max & average transfer times. Ideally the graph would be flat or slightly tilted to the right. On a bad drive you will see sharp drops. The fewer programs running at the same time the better. Pause your anti-virus.
#29
Posted 22 November 2020 - 02:51 AM
Ahlakazam
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Member
I succesfully did extended test tonight
and hdtune is very sharp
Attached Thumbnails
#30
Posted 22 November 2020 - 04:57 AM
RKinner
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- 24,625 posts
Malware Expert
Here are the two drives from my PC. The first one is the C: which is an SSD. The second one is my D: which is a Western Digital Black drive.
As you can see your drive does not look healthy even tho it passed the extended test. You might try again with the antivirus paused and all other programs closed and a third time after searching for
msconfig
hit Enter then click on
Diagnostic Startup
OK then reboot then rerun the test. (You will need to rerun msconfig and check Normal Startup then OK and Reboot in order to get back to normal)
It's odd but Speccy claimed the drive was an SSD but when I google the part number it shows as a Western Electric Blue and the benchmark agrees that it is not an SSD. If it's not an SSD then that would explain why the hard pagefaults are slowing it down so much. Pagefaults are caused when it runs out of RAM and has to store things on the hard drive. Per Speccy you have a second empty RAM slot so it should be possible to add one more 8 GB RAM stick like you already have. I would check to make sure there really is a free slot before ordering more. Apparently you just have to remove the bottom panel to get to the slots (and to change out the drive if it comes to that). This isn't for the exact model but should be close:
I use an old credit card instead of a guitar pick.
You currently have:
Size 8192 MBytes
Manufacturer Kingston
Max Bandwidth DDR4-2666 (1333 MHz)
Part Number ACR26D4S9S8ME-8
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