[stvsxm]

hi,,

              i have come into possession of an older acer lap top... a 7520   .   nice big screen  runs and drives fine ... give or take.   it hadn't been started since 2008  give or take .  i scrubbed all the old software off it doing simple uninstalls .   it had google  and ie8  as browsers on it.   i hate google so tried to get rid of it and thats where the issues started.   google would start but not down load edge.  . ie 8 wouldn't download anything at all .  i have had this issue in the past  and often it was that certain windows updates were missing... so i went to windows updates and tried to do  them.   windows update failed with error 8007000e  message  no amount of screwing around with settings  would make any dif .   so i did a fresh win 7 install  with a legit disc.   got all done  everything lights up normally but still same problem.  

 

finally got edge to dowload thru ie8  but edge won't let me log in.... says i need ie11.  no prob.  i try to dl ie11  and it says  " your version of windows not compatible "   i figure its looking for 12 years of missing updates.  

 

i thought it might be that win 7 was end of days but my other systems  look for and find updates just fine.   now.... i am not a geek like you guys... im a 70 year old engineer that can fumble his way thru most stuff but this sytem has me stopped dead.   i can't do anything i need to do unless i can get this thing to update.  

 

whats the answer ?   

 

steven

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Hello stvsxm,

 

 

For IE11 and Edge to be able to work you need to be running Windows 8.1 or 10.

[phillpower2]

Hello stvsxm,

 

 

For IE11 and Edge to be able to work you need to be running Windows 8.1 or 10.

[stvsxm]

Hello stvsxm,

 

 

For IE11 and Edge to be able to work you need to be running Windows 8.1 or 10.

 

gee... all my other win 7 machines seem to do it just fine...

[phillpower2]

Apologies ,I wasn`t clear at all there, IE11 needs Windows 7 with service pack 1 and Edge needs 8.1 or 10, keep in mind that the new version of Edge is also Chromium based as well.

[stvsxm]

Best Answer

Apologies ,I wasn`t clear at all there, IE11 needs Windows 7 with service pack 1 and Edge needs 8.1 or 10, keep in mind that the new version of Edge is also Chromium based as well.

 

no prob.    i solved the issue....  i found a website , ( the name of which i unfortunately didn't note )   by typing windows won't update error message 8007000e  into the search.   i had done this a few times and got the usual useless junk... however this time a site came up that listed 5 very specific  updates to download manually...  which i did  and then  it instructs you to use an  " offline installer "  which i DID save   .  that process took about 30 minutes to do and then it downloaded 114 missing updates and after that everything worked fine.  i can provide those file names  if anyone has a similar issue..  downloading and installing the updates took about 6 hours give or take.

[phillpower2]

Glad you got it sorted and thanks for letting us know 

 

Tip, make sure that you create a new system restore point now that you have things running as you want them.