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Removal instructions for InternetSpeedUtility

- - - - - mindspark

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#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,095 posts
Content is republished with permission from Malwarebytes.

What is InternetSpeedUtility?

The Malwarebytes research team has determined that InternetSpeedUtility is a browser NewTab. These so-called "NewTabs" can manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.

How do I know if my computer is affected by InternetSpeedUtility?

You may see this browser extension:

main.png

these warnings during install:

warning1.png

warning2.png

warning3.png

this new startpage:

startpage.png

and this new setting:

warning5.png

How did get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:

webstore.png

after a redirect from their website:

website.png

How do I remove InternetSpeedUtility?

Our program Malwarebytes can detect and remove this potentially unwanted program.
[Mindspark only]You can use their own uninstall instructions first, but I would advise to follow the steps below anyway.
  • Please download Malwarebytes for Windows to your desktop.
  • Double-click MBSetup.exe and follow the prompts to install the program.
  • When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen.
  • Click on the Get started button.
  • Click Scan to start a Threat Scan.
  • When the scan is finished click Quarantine to remove the found threats.
  • Reboot the system if prompted to complete the removal process.
Is there anything else I need to do to get rid of InternetSpeedUtility?
  • No, Malwarebytes' Anti-Malware removes InternetSpeedUtility completely.
  • If your browsers have been hijacked, you should read our Restore Browser page. You can read there how to fix additional browser redirect methods.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have protected you against the hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png


protection2.png


Technical details for experts

Possible signs in FRST logs:
CHR NewTab: Default ->  Active:"chrome-extension://bdmpgbmbdllbpdidgdcliliimmkeocin/ntp1.html"
CHR Extension: (InternetSpeedUtility) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin [2020-12-01]
Alterations made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0
       Adds the file manifest.json"="12/1/2020 9:33 AM, 2688 bytes, A
       Adds the file ntp1.html"="10/30/2020 6:12 PM, 1348 bytes, A
       Adds the file ntp2.html"="10/30/2020 6:12 PM, 1282 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\de
       Adds the file messages.json"="12/1/2020 9:33 AM, 223 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\en
       Adds the file messages.json"="12/1/2020 9:33 AM, 311 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\es
       Adds the file messages.json"="12/1/2020 9:33 AM, 232 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\es_419
       Adds the file messages.json"="12/1/2020 9:33 AM, 236 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\fr
       Adds the file messages.json"="12/1/2020 9:33 AM, 244 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\it
       Adds the file messages.json"="12/1/2020 9:33 AM, 230 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\ja
       Adds the file messages.json"="12/1/2020 9:33 AM, 371 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\pt_BR
       Adds the file messages.json"="12/1/2020 9:33 AM, 240 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_locales\pt_PT
       Adds the file messages.json"="12/1/2020 9:33 AM, 240 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\_metadata
       Adds the file computed_hashes.json"="12/1/2020 9:33 AM, 8698 bytes, A
       Adds the file verified_contents.json"="10/30/2020 6:12 PM, 9289 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\config
       Adds the file config.json"="10/30/2020 6:12 PM, 3151 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\icons
       Adds the file icon128.png"="12/1/2020 9:33 AM, 5055 bytes, A
       Adds the file icon16.png"="12/1/2020 9:33 AM, 406 bytes, A
       Adds the file icon19disabled.png"="10/30/2020 6:12 PM, 1499 bytes, A
       Adds the file icon19on.png"="12/1/2020 9:33 AM, 706 bytes, A
       Adds the file icon48.png"="12/1/2020 9:33 AM, 1891 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdmpgbmbdllbpdidgdcliliimmkeocin\13.958.19.24177_0\js
       Adds the file ajax.js"="10/30/2020 6:12 PM, 3263 bytes, A
       Adds the file B2BService.js"="10/30/2020 6:12 PM, 11775 bytes, A
       Adds the file babAPI.js"="10/30/2020 6:12 PM, 5950 bytes, A
       Adds the file babClickHandler.js"="10/30/2020 6:12 PM, 3485 bytes, A
       Adds the file babContentScript.js"="10/30/2020 6:12 PM, 10509 bytes, A
       Adds the file babContentScriptAPI.js"="10/30/2020 6:12 PM, 13191 bytes, A
       Adds the file babRemoteConfigProcessor.js"="10/30/2020 6:12 PM, 4311 bytes, A
       Adds the file babTypeFactory.js"="10/30/2020 6:12 PM, 1999 bytes, A
       Adds the file babTypeInjectionEmbededPage.js"="10/30/2020 6:12 PM, 3383 bytes, A
       Adds the file babTypeInjectionIframe.js"="10/30/2020 6:12 PM, 2114 bytes, A
       Adds the file babTypeInjectionIframeAPIProxy.js"="10/30/2020 6:12 PM, 3160 bytes, A
       Adds the file babTypeInjectionScript.js"="10/30/2020 6:12 PM, 4111 bytes, A
       Adds the file background.js"="10/30/2020 6:12 PM, 30047 bytes, A
       Adds the file browserUtils.js"="10/30/2020 6:12 PM, 1896 bytes, A
       Adds the file chrome.js"="10/30/2020 6:12 PM, 146 bytes, A
       Adds the file contentScriptConnectionManager.js"="10/30/2020 6:12 PM, 23601 bytes, A
       Adds the file dailyContentService.js"="10/30/2020 6:12 PM, 11632 bytes, A
       Adds the file dateTimeUtils.js"="10/30/2020 6:12 PM, 1213 bytes, A
       Adds the file dlp.js"="10/30/2020 6:12 PM, 13393 bytes, A
       Adds the file dlpHelper.js"="10/30/2020 6:12 PM, 1717 bytes, A
       Adds the file extensionDetect.js"="10/30/2020 6:12 PM, 4357 bytes, A
       Adds the file extensionDetectWithHash.js"="10/30/2020 6:12 PM, 3986 bytes, A
       Adds the file globalConfigService.js"="10/30/2020 6:12 PM, 1319 bytes, A
       Adds the file index.js"="10/30/2020 6:12 PM, 49 bytes, A
       Adds the file localStorageContentScript.js"="10/30/2020 6:12 PM, 2237 bytes, A
       Adds the file logger.js"="10/30/2020 6:12 PM, 531 bytes, A
       Adds the file loggingLevelUtils.js"="10/30/2020 6:12 PM, 1976 bytes, A
       Adds the file meta.js"="10/30/2020 6:12 PM, 3300 bytes, A
       Adds the file newTabPageRedirectHandler.js"="10/30/2020 6:12 PM, 2902 bytes, A
       Adds the file notificationService.js"="10/30/2020 6:12 PM, 15360 bytes, A
       Adds the file offerService.js"="10/30/2020 6:12 PM, 17241 bytes, A
       Adds the file pageUtils.js"="10/30/2020 6:12 PM, 4197 bytes, A
       Adds the file PartnerId.js"="10/30/2020 6:12 PM, 16402 bytes, A
       Adds the file polyfill.js"="10/30/2020 6:12 PM, 875 bytes, A
       Adds the file product.js"="10/30/2020 6:12 PM, 8337 bytes, A
       Adds the file pTagService.js"="10/30/2020 6:12 PM, 7300 bytes, A
       Adds the file remoteConfigLoader.js"="10/30/2020 6:12 PM, 6653 bytes, A
       Adds the file scheduler.js"="10/30/2020 6:12 PM, 4419 bytes, A
       Adds the file splashPageRedirectHandler.js"="10/30/2020 6:12 PM, 3762 bytes, A
       Adds the file storageUtils.js"="10/30/2020 6:12 PM, 1718 bytes, A
       Adds the file surveyService.js"="10/30/2020 6:12 PM, 5401 bytes, A
       Adds the file templateParser.js"="10/30/2020 6:12 PM, 3153 bytes, A
       Adds the file ul.js"="10/30/2020 6:12 PM, 7044 bytes, A
       Adds the file urlFragmentActions.js"="10/30/2020 6:12 PM, 2453 bytes, A
       Adds the file urlUtils.js"="10/30/2020 6:12 PM, 6382 bytes, A
       Adds the file util.js"="10/30/2020 6:12 PM, 6714 bytes, A
       Adds the file watchExtensionsHandler.js"="10/30/2020 6:12 PM, 10297 bytes, A
       Adds the file webtooltabAPI.js"="10/30/2020 6:12 PM, 12619 bytes, A
       Adds the file webTooltabAPIProxy.js"="10/30/2020 6:12 PM, 8782 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bdmpgbmbdllbpdidgdcliliimmkeocin
       Adds the file 000003.log"="12/1/2020 9:33 AM, 0 bytes, A
       Adds the file CURRENT"="12/1/2020 9:33 AM, 16 bytes, A
       Adds the file LOCK"="12/1/2020 9:33 AM, 0 bytes, A
       Adds the file LOG"="12/1/2020 9:33 AM, 0 bytes, A
       Adds the file MANIFEST-000001"="12/1/2020 9:33 AM, 41 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "bdmpgbmbdllbpdidgdcliliimmkeocin"="REG_SZ", "73FDE5921469BF56B41A236CD22620D11A1C811840C5B2F7D41EC1DCA2766168"
Malwarebytes log:
Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 12/1/20
Scan Time: 9:42 AM
Log File: 16193736-33b1-11eb-92b8-080027235d76.json

-Software Information-
Version: 4.2.3.96
Components Version: 1.0.1122
Update Package Version: 1.0.33690
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 232121
Threats Detected: 11
Threats Quarantined: 11
Time Elapsed: 3 min, 3 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
PUP.Optional.ForcedExtension, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|bdmpgbmbdllbpdidgdcliliimmkeocin, Quarantined, 298, 848753, , , , , , 

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 2
PUP.Optional.ForcedExtension, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Local Extension Settings\bdmpgbmbdllbpdidgdcliliimmkeocin, Quarantined, 298, 848753, , , , , , 
PUP.Optional.ForcedExtension, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\EXTENSIONS\bdmpgbmbdllbpdidgdcliliimmkeocin, Quarantined, 298, 848753, 1.0.33690, , ame, , , 

File: 8
PUP.Optional.ForcedExtension, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, 298, 848753, , , , , 368606E0FD1369BD2421E087865EA150, 879F9FB25041D948DAAF9F8ABEAAC6EE719816239685C98D37F9FCA7BAD07F87
PUP.Optional.ForcedExtension, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, 298, 848753, , , , , 6986B542ACE6C54F13DF9307442093AF, 5BC659E626EE2ADF0477BC344F6853D7EAD9283EA710354431D77C37F3DE3869
PUP.Optional.ForcedExtension, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bdmpgbmbdllbpdidgdcliliimmkeocin\000003.log, Quarantined, 298, 848753, , , , , 630B4389437976B19C1228BDA31AEFD6, 062CCD2B3AF5A69C658A186B2867BA2D0002C4C12478EFAD0B18985AF477809B
PUP.Optional.ForcedExtension, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bdmpgbmbdllbpdidgdcliliimmkeocin\CURRENT, Quarantined, 298, 848753, , , , , 46295CAC801E5D4857D09837238A6394, 0F1BAD70C7BD1E0A69562853EC529355462FCD0423263A3D39D6D0D70B780443
PUP.Optional.ForcedExtension, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bdmpgbmbdllbpdidgdcliliimmkeocin\LOCK, Quarantined, 298, 848753, , , , , , 
PUP.Optional.ForcedExtension, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bdmpgbmbdllbpdidgdcliliimmkeocin\LOG, Quarantined, 298, 848753, , , , , 5CF3822DCF7EC7B1C9B799092DE2BBEC, 4C935B57C0B6E4527CA0412A2CBF0C3319D64AE2F88263A6C9BA909332A1DC6A
PUP.Optional.ForcedExtension, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bdmpgbmbdllbpdidgdcliliimmkeocin\MANIFEST-000001, Quarantined, 298, 848753, , , , , 5AF87DFD673BA2115E2FCF5CFDB727AB, F9D31B278E215EB0D0E9CD709EDFA037E828F36214AB7906F612160FEAD4B2B4
PUP.Optional.MindSpark.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\BDMPGBMBDLLBPDIDGDCLILIIMMKEOCIN\13.958.19.24177_0\MANIFEST.JSON, Quarantined, 1836, 867816, 1.0.33690, , ame, , 01C16F0FB59E2E94116D674FF0E81B63, B436518B30A2EDE814182A925D1B7633E599ADD8DE6C098F0734931B82C88968

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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