Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows 10 Update to 20H2 / Dell Audio Issues / Equalizer Presets

- - - - -

  • Please log in to reply

#1
joseph456

joseph456

    Member

  • Member
  • PipPipPip
  • 436 posts

Dell Latitude E6540 16mg Ram 512GB SSD i7 Processor

 

Just updated to Windows 10 20H2  Windows Version 19042.685

 

Did a chkdsk and sfc/ scannow Both ok.  Only problem noticed is that the that the Equalizer Presets are gone when I check Dell Audio.

 

Have read of several solutions but wanted to check before trying them before I make the problem worse.

  • Delete driver and restart
  • Update driver
  • Download Driver which I found on Dell’s website and reinstall it 6.0.1.6098, A12

If I try either of these will a system restore put them back if they do not work?

 

Attached Thumbnails

  • Dell Audio Screenshot 2021-01-03 123214.png

Edited by joseph456, 03 January 2021 - 03:19 PM.

  • 0

Advertisements


#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 7,626 posts

Hello joseph456,

-You should be able to set a restore point before doing anything if you want.

 

Delete driver and restart
    Update driver
    Download Driver which I found on Dell’s website and reinstall it 6.0.1.6098, A12

 

Delete driver an restart is just going to re-install the driver......try it  If that does not work

Then  Try an Up date driver. You can always roll back the driver.

 

If not of those work then try Download Driver which I found on Dell’s website and reinstall it 6.0.1.6098, A12 in compatibility mode, See below for that information..

 

Re-install the newest driver in compatibility mode

To install in compatibility mode do the following:

Right click the installer>properties>compatibility>choose OS

http://windows.micro...dows?SignedIn=1

 

It's also possible these pre sets may never work in the up dated windows 10.


  • 0

#3
joseph456

joseph456

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 436 posts

Thanks!  Also noticed That Windows 10 20H2 has its own set of Equalizer presets in Groove Music which I am concerned may cause a conflict?

 

Attached Thumbnails

  • Screenshot 2021-01-16 205229.png

Edited by joseph456, Yesterday, 07:54 PM.

  • 0

#4
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 7,626 posts

Hello,

unlikely Groove music pre sets would conflict but anything is possible. Good that you recognized they were there  In case they do  then we can address it.


  • 0

#5
joseph456

joseph456

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 436 posts

Thanks for your help.  First I tried to delete the driver and did not realize it deleted the application.  When I restarted it did not reinstall application (Dell Audio) but instead had High Definition Audio Driver in its place.  I clicked on Audio_Driver_DFR6K_WN32_6.0.1.6098_A12.EXE and it restored the Dell Audio and Realtek along with the Equalizer presets!

 

Thanks for your encouragement!  And - Groove Music equalizer presets are also there.  Not sure which takes precedence.

 

 

Screenshot 2021-01-16 205229.png Screenshot 2021-01-16 221015.png


Edited by joseph456, Yesterday, 09:17 PM.

  • 0

#6
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 7,626 posts

Thanks for your encouragement! And - Groove Music equalizer presets are also there. Not sure which takes precedence.


You're welcome ! Not sure about Groove Music equalizer presets....

zep
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP