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#1
heartgrave

heartgrave

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Hello!

 

I hit windows key, type what I am searching for, and when I right click it to run as admin, the right click menu opens and closes fast, I can't even click in it. It's not double clicking because I can right click anything else, anywhere else, with no issues.

 

Also, when I open the start menu and click an item, the start menu remains open instead of closing. I just did a fresh install due to ransomware.

 

I've turned off antivirus and malware protectors. 

 

I've made sure it's all up to date, drivers, windows, everything.

 

I've made sure table mode is off.

 

I also changed and edited items in the registry.

 

I've ran powershell sfc /scannow, DISM.exe /Online /Cleanup-image /Scanhealth and DISM.exe /Online /Cleanup-image /Restorehealth all came back fine

 

EDIT: I started in safe mode with networking and all services turned off, and it works fine. I also want to add that this is a fresh install. I had to use Samsung magician to wipe my nvme ssd, and then did a new windows install, after a ransomware issue.

 

EDIT 2: I also did the SSD optimization steps after the fresh install, that you can find by doing a search on google for "Optimizing SSD." Maybe that has something to do with it? However, before I had to install, those steps were also done and I didn't have the issue with the Start Menu.


Edited by heartgrave, Today, 04:23 PM.

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#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 7,630 posts

Hello heartgrave,

 

Try
Re-registering Start Menu in Windows 10

See below on how to do it,

https://www.tenforum...ndows-10-a.html

 

 

Other related information might be worth a read.
https://answers.micr...6a-acd62bbf6187

 

Good luck and let us know


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#3
heartgrave

heartgrave

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Thank you. I get an error for each one.

 

Image 1 is for current user without elevation as instructed

 

Image 2 is for all users with elevation as instructed

 

EDIT: I re-ran the process after Killing Windows ShellExperience Host, and a blue banner across the top of powershell came up and went away with no errors! It does not resolve the issue though unfortunately.

Attached Thumbnails

  • powershell.PNG
  • powershell 2.PNG

Edited by heartgrave, Today, 05:13 PM.

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