[mister leigh]

So my Dad has this old laptop with Windows 7 Starter on it. He lost the admin password to it and he can't install any programs.

 

How do I reset the admin password? I tried doing the sethc.exe/sticky keys thing but it keeps telling me access is denied?

Edited by mister leigh, 24 January 2021 - 02:59 PM.

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When I boot to the command prompt and enter the commands that article tells me to, it says: "System error 5 has occurred. Access is denied."

Edited by mister leigh, 24 January 2021 - 03:44 PM.

[mister leigh]

When I boot to the command prompt and enter the commands that article tells me to, it says: "System error 5 has occurred. Access is denied."

Edited by mister leigh, 24 January 2021 - 03:44 PM.

[SpywareDr]

Geeks to Go > Terms of Use

Geeks to Go Support Forum Rules, Policies and Disclaimers

• Due to the nature of online help we are not able to verify ownership, and will not be able to help bypass or recover any user passwords, ...

[phillpower2]

While we will not help you with getting around passwords we can advise you as to how you can have this resolved using legitimate means, take the computer to a reputable tech local to you or have them come to you, you will need proof of ownership such as the sales invoice, picture ID such as a driving licence/passport and proof of your address such as a recent utility bill.

 

Thread closed as per the GTG Terms of Use that we all agreed to abide by when becoming a member-no assistance will be offered regarding bypassing passwords.