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#31
Basty

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The scan appears to have stalled.

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#32
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I used Task Manager to stop it, and then restarted it - first with Additional NOT ticked, then with it ticked.

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#33
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Error: (02/09/2021 09:37:05 PM) (Source: disk) (EventID: 154) (User: )
Description: The IO operation at logical block address 0x0 for Disk 4 (PDO name: \Device\0000008a) failed due to a hardware error.

Did you go into Device Manager and verify which drive letter is associated with Disk 4?

 

Error: (02/09/2021 06:10:58 PM) (Source: SNMP) (EventID: 1500) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

This probably a mistake by Microsoft.  Most people do not use SNMP   If you use it you would have configured it correctly.   Search for:

services.msc

hit Enter

Scroll down to the first item that starts with SNMP.  Right click and select Properties.  Change Startup Type: to Disabled.  OK. Repeat for all services which start with SNMP.

 

Error: (02/09/2021 06:10:51 PM) (Source: Ntfs) (EventID: 137) (User: )
Description: The default transaction resource manager on volume T: encountered a non-retryable error and could not start.  The data contains the error code.

The T: drive is out of space.  Don't know if that is the problem but it needs to be fixed:

Drive t: (Downloads) (Fixed) (Total:111.79 GB) (Free:0.51 GB) NTFS

You need to remove as many files as possible but at least get it to have more than 15 GB free.
 


Error: (02/09/2021 06:10:49 PM) (Source: PCIESER) (EventID: 18) (User: )
Description: No Parameters subkey was found for user defined data.  This is odd, and it also means no user configuration can be found.

I think I have a fix for this but am out of time.  Have to pickup my groceries from Walmart now.


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#34
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"Did you go into Device Manager and verify which drive letter is associated with Disk 4?" I had not, but have now, and I can see no option for progress. c.f. screen shot of Device Manager's Disk Drives DevMan.JPG; The top two are 120Gb SSDs of which X:\ is half full, and gradually gets fuller over time. The other one, T:\, may well seem full, but that is almost all merely allocated space rarher than actual content. I have  emptied it for the purposes of this exercise.T:\ NOW has only 13 out of 120 (nominal) Gb occupied. In any case it gets (almost) emptied on the first of every month.

The third is also a 120Gb SSD - and is the system disk; The fourth is a USB stick that performs very reliably - rarely becomes invisible, unlike the other drives. It has 3 out of 16Gb (nominal) free - I can easily replace it with a larger USB if that is desirable. 

 

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#35
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Sorry,  Typo,  wasn't finished with my coffee.  I meant Disk Management.  Should look like:

 

dm.jpg

 

Do you even have a Disk 4?

 

If the USB drive is the problem the error should go away (or at least not show up with newer dates) if you just remove the drive and reboot then run another FRST scan with Addition.  Just post the Addition.txt file.  If it's not the problem then one of the other drives is.  Disconnect one of the drives other than the system drive and repeat.

 

Error: (02/09/2021 06:10:49 PM) (Source: PCIESER) (EventID: 18) (User: )
Description: No Parameters subkey was found for user defined data.  This is odd, and it also means no user configuration can be found.

 

Promised attempted fix for the above:

 

Download the attached fixlist.txt to the same location as FRST

Attached File  fixlist.txt   1.07KB   30 downloads

Run FRST and press Fix
A fix log will be generated please post that

Reboot if the fix doesn't reboot it for you

Run FRST again but this time make sure Addition.txt is checked and hit Scan.  Post both logs.

 


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#36
Basty

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No Disk 4

 

Will do the iterative exclusion of drives after posting this. 

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#37
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FRST without USB

 

Will put the USB back and do two more scans without T:\ and X;\ respectively.

 

Then will apply the fix.

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#38
Basty

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Withouty T:\


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#39
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I see no evidence of the attachment so will send 'without T:\  addition.txt again'.

 

While running the scan without X:\, a memory pop-up happened.

 

When I clicked on the OK button, the scan ended.

 

I restarted it.

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Edited by Basty, 09 February 2021 - 08:45 PM.

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#40
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Without X:\ scan 

 

Now I will run the FIX 

Addtion.txt was already ticked

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#41
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Fix has been run.

 

Will now run FRST again to post two logs

 

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#42
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I did as promised, but my post did not show in this thread !

 

I'll repost the last two logs


Edited by Basty, 11 February 2021 - 08:50 PM.

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#43
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So here they are

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#44
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System errors:
=============
Error: (02/10/2021 02:03:45 PM) (Source: Ntfs) (EventID: 137) (User: )
Description: The default transaction resource manager on volume T: encountered a non-retryable error and could not start.  The data contains the error code.

 

Something wrong with T:.  You can try a disk check and see if that helps:

Open an elevated command prompt:

http://www.howtogeek...-in-windows-10/
http://www.eightforu...indows-8-a.html

(If you open an elevated Command Prompt properly it will say Administrator: Command Prompt in the margin at the top of the window)


Once you have an elevated command prompt:

Type:

 

chkdsk  /r  T:

 

 

 

Hit Enter.  Unless something is using T: it should run right away.  Otherwise it may ask you to reboot and then it will run at boot.


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#45
Basty

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Hard Disk Sentinel says about T:\ : :"Problems occurred between the communication of the disk and the host 1713 times. In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections - and if possible try different cables to prevent further problems. The TRIM feature of the SSD is supported and enabled for optimal performance. The health is determined by SSD specific S.M.A.R.T. attribute(s):  #202 Percentage Of Rated Lifetime Remaining."

 

I have had problems with T:\ before, that were fixed by reseating the SATA signal lead into it. As a temporary store for downloaded video files, it is working perfectly; and gets emptied every month. However, if it is the cause of PC problem symptoms, I'll swap it for a different SSD that Hard Disk Sentinel approves of.

 

Those symptoms include an occasional freeze (with CTRL ALT DEL disabled) - or even a BSOD; but very frequent 'non responding' of THIS PC - or if it responds, that C:\ is missing.


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