Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Eacht time MBAM start scanning , pc shuts down.


  • Please log in to reply

#46
HaraMo

HaraMo

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 453 posts

Strange, I did the test with latencymon when they took out the speakers to connect them with an laptop.

 

so the test was in red.

 

But now, when the speakers are back connected, the text is green.

 

Do you still need the logs? 

 

I haven't yet asked them to test now the sound... .


  • 0

Advertisements


#47
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,580 posts
  • MVP

Probably won't show much unless Lat mon is red.  Don't know why the speakers would matter tho.


  • 0

#48
HaraMo

HaraMo

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 453 posts

When the speakers were connectex to the pc, the latencymon now gives green text all ok.

 

then :

 

see photo:  was disabled , so I enabled it back, 

 

then they tested you tube and dvd and sound was ok.

 

So no harm done. you don't need anymore the logs ok?

 

thanks a lot.

 

 

Attached Thumbnails

  • realtek-startup.JPG

  • 0

#49
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,580 posts
  • MVP

Realtek has had a lot of problems with their Win 10 drivers.  You might want to see if there is a newer audio driver available.

 

I'm guessing it's this one:

https://realtek-down...om/download-hd/

(Realtek HD Audio Driver (Vista/7/8/8.1/10) 64-bit (Executable file) (252 MB))

This is version 2.82.

 

You can check what you have:  Search for

 

device manager

hit Enter

click on the arrow in front of Audio Inputs and Outputs

Right click on Realtek device and select Properties.  Under Drivers tab it should say what version you have, what date and who makes it.

Oddly enough I have a Realtek device and it says the driver is from Microsoft, 10.0.18362.1 3/18/2019.  I'm trying the driver now to see if it works on my PC.  Says it needs to reboot so will post this and then continue after the reboot.


  • 0

#50
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,580 posts
  • MVP

I looked in the wrong place in Device Manager.  Should be under Sound Video & Game Controllers.

 

New Driver is not that new.  6/14/2017  6.0.1.8186  but seems to work.

 

However, if you have two devices under Audio Inputs & Outputs that might explain why it makes a difference where the speakers are.  I have my PC connected to a TV via an HDMI cable and apparently it uses a different device for that connection vs the headphones & Speakers


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP