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Laptop Starting to Crash Randomly

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#1
jpqdepedro

jpqdepedro

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Hi, 

 

I have recently updated my laptop to Windows 10 OS. However, when I updated it, my laptop suddenly and randomly crashes and I need to restart it forcibly. However, when I restarted it, it showed an error of srttrail.txt. I tried to repair it using youtube instructions and for some time, it ran ok. But it turned back again to crashing randomly. So I decided to revert back to Windows 7, and my laptop ran smoothly again but whenever the memory loads up it starts to crash again and I have to restart it again forcibly. 

 

I would need help on this matter. 


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#2
phillpower2

phillpower2

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whenever the memory loads up it starts to crash again and I have to restart it again forcibly. 

 

 

Can you post the brand and model name or number of the computer and explain what you mean by the above for us.


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