Followed instructions but see no Searchapp.exe (SearchUI,exe) in the list.
Clicking on the processes tab only opens and closes a drop-down menu.
Edited by Zanshin, 15 April 2021 - 12:58 AM.
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I have found Searchapp.exe in Task Manager/Services and have Disabled Cortana and Search.exe.
I have a class at 10.-00 this morning using Skype, Outlook, Whatsap and web pages so I will see how it performs.
Skype in conference, Outlook open, struggled to open Word document again. Whatsapp open. Google Translate open.
The first three speed tests are with all the above running and Gridinsoft active.
The fourth speed test is with all the above running... with ALL Antivirus turned off.
The fifth speed test is all apps closed but with two web pages open. One for this reply and another for the speed test. Gridinsoft OFF.
Last speed test with just the two web pages open and Gridinsoft ON.
I had to wait until this morning to recreate conditions. Unfortunate as well as Skype English class I had the builders in the next apartment banging away, the mailman and parcel delivery banging on the door and the phone going.
Anyway I didn't complete Resource monitor part but I will do this on Thursday under similar conditions.
However, I did manage to capture Task Manager screen and can tell you that from the usage I was seeing whilst on Skype call, using Outlook and Google translate simultaneously, .the CPU image although showing 75% usage, was maxing out around 90/100%. Also the HDD was working under heavy load around 60/70. As said, I will capture the Resource Monitor stats on Thursday.
Edited by Zanshin, 20 April 2021 - 07:16 AM.
OK the CPU maxed out like that is probably causing the problem.
I'm sure I've given you the Process Explorer before but just in case:
Get Process Explorer
Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
Click twice on the CPU column header to sort things by CPU usage with the big hitters at the top.
Wait a full minute then:
File, Save As, Save. Note the file name. Open the file on your desktop and copy and paste the text to a reply.
Try and create a log with Process explorer when the CPU is maxed out.
I don't know how successful this was but it is extremely difficult to follow all the instructions whilst holding a live class. Today was the extreme end of programmes/apps hanging, so much so at one point I had to hook up my other laptop to the internet to open an email in Outlook to keep up with the class.
Your Process Explorer log shows a system that is badly overloaded. Not sure exactly why tho the high Interrupts may be a clue. Usually means a bad driver.
Can you give me a new log with the system idle?
Then a second one with Skype running (but not connected to anyone)
Three screenshots at IDLE taken 20 secs apart as the process monitor is constantly changing. Only things running were Gridinsoft in the background, Process explorer and Snipping tool. The screenshot with Skype running is named Skype.
Even with everything off and nothing at all running this laptop is sloooow to open any app or programme, especially at startup, even slower responding than my cranky old Samsung.
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