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Microsoft Surface Studio-Bad hard drive?

Started by geno368 , Mar 27 2021 09:40 AM

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#1
geno368
Posted 27 March 2021 - 09:40 AM

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I am working on this surface studio computer that seems dead from a possible lightning strike.  I removed the 1 tb hard drive and hooked it to my desktop with a usb adapter.  I hear the audible sound of usb entrance and hear the hd running, but get no indication in file explorer and drive letter...I went to computer management, storage, and it does not show up as well....Does that mean it is dead???


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#2
RKinner
Posted 27 March 2021 - 07:27 PM

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Sounds like it.  Does it show in Device Manager?

 

Search for

device manager

hit Enter

 

Click on the arrow in front of Hard Drives.  Do you see it?  If so, right click on it and select Properties.  Does it say: This device is working properly.?

 

Are you sure the adapter is good?  Some of them need an extra USB connection to provide enough power for the drive.  Can you try another drive just to make sure the adapter works?

 

If you have to replace the drive you can download a copy of Win 10 to reinstall with:

https://www.microsof...nload/windows10

and load it on a USB drive.


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#3
geno368
Posted 28 March 2021 - 11:17 AM

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Thanks for the reply...It does show in device mgr...below is the info:

 

device not migrated due to partial or ambiguous match

device not configured (disk inf.)

device started (disk)

 

What now?


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#4
RKinner
Posted 28 March 2021 - 11:39 AM

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Go back into Device Manager and find your drive again and right click and hit Properties then Details.  Change Device Description to Hardware IDs

Right click in the bottom panel and select Select All then Copy.  Move to a Reply and Paste (ctrl +v).

 

Should look something like:

 

SCSI\DiskWDC_WD20EZRX-00D8PB0____0206
SCSI\DiskWDC_WD20EZRX-00D8PB0____
SCSI\DiskWDC_WD20
SCSI\WDC_WD20EZRX-00D8PB0____0
WDC_WD20EZRX-00D8PB0____0
GenDisk
 
 

 

 

Sometimes it helps to just right click on the drive and Uninstall then reboot and let it find it again.  If you View, Show Devices by Connection you will see what USB Mass Storage Device it is attached to.  Verify in the properties that it is not unhappy and also try Uninstall and reboot.


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#5
geno368
Posted 29 March 2021 - 11:00 AM

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Thanks again...

 

USBSTOR\DiskST1000LM024_HN-M101MBB______
USBSTOR\DiskST1000LM024_HN-M101MBB__
USBSTOR\DiskST1000LM
USBSTOR\ST1000LM024_HN-M101MBB___
ST1000LM024_HN-M101MBB___
USBSTOR\GenDisk
GenDisk

 


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#6
RKinner
Posted 29 March 2021 - 04:08 PM

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Sort of strange what you are getting.  The info I posted earlier was from my USB connected hard drive dock so I thought it might be different from the cheaper USB adapter.  I dug up one I paid $7 for and tried it and I get:

 

SCSI\DiskTO_External_USB_3.0_____0204
SCSI\DiskTO_External_USB_3.0_____
SCSI\DiskTO_Exter
SCSI\TO_External_USB_3.0_____0
TO_External_USB_3.0_____0
GenDisk
 

 

 

 
However, I found a web page on the usbstor and it offers the following example:

USBSTOR\DiskSEAGATE_ST39102LW_______0004

USBSTOR\DiskSEAGATE_ST39102LW_______

USBSTOR\DiskSEAGATE_

USBSTOR\SEAGATE_ST39102LW_______0

SEAGATE_ST39102LW_______0

USBSTOR\GenDisk

GenDisk

 

 

From: https://docs.microso...-by-usbstor-sys

 

The difference appears to be the numbers after the underscores at the end of the lines but it says they are just revision numbers so no help but it does appear that this could be a valid way to interface a hard drive tho I would feel better if your adapter worked the same way mine does.

 

The C:\Windows\inf\usbstor.inf file tells Windows what to do with the drive.  Most likely the file is OK but it wouldn't hurt to check that you can open it with notepad and that it doesn't have any strange characters in it.  The .inf file is compiled into another file called C:\Windows\inf\usbstor.PNF

Sometimes these get messed up.  These can be deleted and will be recompiled after a reboot.

 

The inf file calls for a driver file called: usbstor.sys which is located in C:\Windows\System32\Drivers\usbstor.sys

 

You can check the file in an elevated Command Prompt

 
Open an Elevated Command Prompt:
Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
 
 

by typing:

sfc  /verifyfile=C:\Windows\System32\Drivers\usbstor.sys

It should reply with:

 

Windows Resource Protection did not find any integrity violations.
 

 

 

You can check the driver with:

sc  query  usbstor

On mine it is not running so it says:

 

 
SERVICE_NAME: usbstor
        TYPE               : 1  KERNEL_DRIVER
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 1077  (0x435)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

 

 

but I can start it with:
 
sc start usbstor
which gives:
 
 
SERVICE_NAME: usbstor
        TYPE               : 1  KERNEL_DRIVER
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 0
        FLAGS              :
 

 

 

and now sc query usbstor returns:

 
SERVICE_NAME: usbstor
        TYPE               : 1  KERNEL_DRIVER
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

 

 

 

The usbstor.inf file tells us the adapter will be in the registry under

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}

and

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}

 

and the storage devices attached to a USB are found at

 

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\DeviceMigration\Devices\USBSTOR

and

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOr

 

Let's look at the last location to see if the drive got that far in the install process:

 

Copy the next 2 lines:

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR /s >  %UserProfile%\desktop\junk.txt 
notepad %UserProfile%\desktop\junk.txt 
Open an Elevated Command Prompt:
Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
 
Right click and Paste (or Edit then Paste) and the copied lines should appear.
Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply. 

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#7
geno368
Posted 30 March 2021 - 05:05 PM

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Thanks again...I have been out of town but tomorrow I will attempt to decipher all this info and reply...


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#8
geno368
Posted 01 April 2021 - 10:42 AM

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I really don't understand the process. File explorer does not see it nor does computer management or disc management...I only get the audible sound when I plug it in...your instructions are precise but hard for me to follow with my limited experience...


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#9
RKinner
Posted 01 April 2021 - 10:51 AM

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Can you do this:

 

Let's look at the last location to see if the drive got that far in the install process:

 

Copy the next 2 lines(click at the start of the text, move to the end and hold down Shift and click at the end of the text)   then Ctrl + c):

 

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR /s >  %UserProfile%\desktop\junk.txt 

notepad %UserProfile%\desktop\junk.txt 

 

Open an Elevated Command Prompt:
Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
 
Right click within the black window and Paste (or Edit then Paste) and the copied lines should appear.
Hit Enter if notepad does not open.  Copy (Select All of the text (Ctrl +a), copy the text (Ctrl +c) and paste (Ctrl + v) the text from notepad into a reply.)

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#10
geno368
Posted 02 April 2021 - 08:31 AM

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Thanks...

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0
    BusDeviceDesc    REG_SZ    TOSHIBA TransMemory USB Device
    Capabilities    REG_DWORD    0x10
    ClassGuid    REG_SZ    {4d36e967-e325-11ce-bfc1-08002be10318}
    CompatibleIds    REG_MULTI_SZ    USBSTOR\Disk\0USBSTOR\RAW\0GenDisk
    DriverInfName    REG_SZ    disk.inf
    HardwareIds    REG_MULTI_SZ    USBSTOR\DiskTOSHIBA_TransMemory_____PMAP\0USBSTOR\DiskTOSHIBA_TransMemory_____\0USBSTOR\DiskTOSHIBA_\0USBSTOR\TOSHIBA_TransMemory_____P\0TOSHIBA_TransMemory_____P\0USBSTOR\GenDisk\0GenDisk
    LastPresentDate    REG_BINARY    3BE99F24D182D601
    MatchingDeviceId    REG_SZ    GenDisk
    Present    REG_DWORD    0x0
    Duplicate    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Device

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Device\MediaChangeNotification

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Device\Partmgr
    Attributes    REG_DWORD    0x0
    AttributesTableCache    REG_BINARY    A2A0D0EBE5B9334487C068B6B72699C70000000000000000
    DiskId    REG_SZ    {8613c4a6-b4a6-11ea-ab9a-782bcb9a3a69}
    PartitionTableCache    REG_BINARY    0000000004000000B64F0CEEACA839190000000000000000000000000000000000000000000000000000000000000000000000000000000000003F0000000000000081EE00000000FFFFFFFF000000000C000100801F0000B64F0CEE0000000000003F000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000FFFFFFFF000000000000000000000000B64F0CEE00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000FFFFFFFF000000000000000000000000B64F0CEE00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000FFFFFFFF000000000000000000000000B64F0CEE00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Interfaces

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Interfaces\{53f56307-b6bf-11d0-94f2-00a0c91efb8b}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Interfaces\{7fccc86c-228a-40ad-8a58-f590af7bfdce}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Properties

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Properties\{a45c254e-df1c-4efd-8020-67d146a850e0}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_TOSHIBA&Prod_TransMemory&Rev_PMAP\5B8216000795&0\Properties\{a45c254e-df1c-4efd-8020-67d146a850e0}\000E
    (Default)    REG_NONE    54004F005300480049004200410020005400720061006E0073004D0065006D006F0072007900200055005300420020004400650076006900630065000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0
    BusDeviceDesc    REG_SZ    UFD 3.0 Silicon-Power32G USB Device
    Capabilities    REG_DWORD    0x10
    ClassGuid    REG_SZ    {4d36e967-e325-11ce-bfc1-08002be10318}
    CompatibleIds    REG_MULTI_SZ    USBSTOR\Disk\0USBSTOR\RAW\0GenDisk
    DriverInfName    REG_SZ    disk.inf
    HardwareIds    REG_MULTI_SZ    USBSTOR\DiskUFD_3.0_Silicon-Power32GPMAP\0USBSTOR\DiskUFD_3.0_Silicon-Power32G\0USBSTOR\DiskUFD_3.0_\0USBSTOR\UFD_3.0_Silicon-Power32GP\0UFD_3.0_Silicon-Power32GP\0USBSTOR\GenDisk\0GenDisk
    LastPresentDate    REG_BINARY    4BA042CF604DD601
    MatchingDeviceId    REG_SZ    GenDisk
    Present    REG_DWORD    0x0
    Duplicate    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Device

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Device\MediaChangeNotification

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Device\Partmgr
    Attributes    REG_DWORD    0x0
    AttributesTableCache    REG_BINARY    A2A0D0EBE5B9334487C068B6B72699C70000000000000000
    DiskId    REG_SZ    {1bf20f37-b83b-11ea-ab9c-782bcb9a3a69}
    PartitionTableCache    REG_BINARY    000000000100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Interfaces

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Interfaces\{53f56307-b6bf-11d0-94f2-00a0c91efb8b}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Interfaces\{7fccc86c-228a-40ad-8a58-f590af7bfdce}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Properties

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Properties\{a45c254e-df1c-4efd-8020-67d146a850e0}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_UFD_3.0&Prod_Silicon-Power32G&Rev_PMAP\15037790037E6005BAD16C9EB48&0\Properties\{a45c254e-df1c-4efd-8020-67d146a850e0}\000E
    (Default)    REG_NONE    550046004400200033002E0030002000530069006C00690063006F006E002D0050006F00770065007200330032004700200055005300420020004400650076006900630065000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0
    BusDeviceDesc    REG_SZ    WDC WD10 EZEX-00BN5A0 USB Device
    Capabilities    REG_DWORD    0x10
    ClassGuid    REG_SZ    {4d36e967-e325-11ce-bfc1-08002be10318}
    CompatibleIds    REG_MULTI_SZ    USBSTOR\Disk\0USBSTOR\RAW\0GenDisk
    DriverInfName    REG_SZ    disk.inf
    HardwareIds    REG_MULTI_SZ    USBSTOR\DiskWDC_WD10EZEX-00BN5A0________\0USBSTOR\DiskWDC_WD10EZEX-00BN5A0____\0USBSTOR\DiskWDC_WD10\0USBSTOR\WDC_WD10EZEX-00BN5A0_____\0WDC_WD10EZEX-00BN5A0_____\0USBSTOR\GenDisk\0GenDisk
    LastPresentDate    REG_BINARY    73AE383FCCABD601
    MatchingDeviceId    REG_SZ    GenDisk
    Present    REG_DWORD    0x0
    Duplicate    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0\Device

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0\Device\Partmgr
    Attributes    REG_DWORD    0x0
    DiskId    REG_SZ    {be772436-16b7-11eb-abc7-001583fc5ac7}
    PartitionTableCache    REG_BINARY    00000000040000009A208A59856A7CD600000000000000000000000000000000000000000000000000000000000000000000000000000000001000000000000000F0DA0647070000FFFFFFFF00000000EE000100010000009A208A5900000000001000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000FFFFFFFF0000000000000000000000009A208A5900000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000FFFFFFFF0000000000000000000000009A208A5900000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000FFFFFFFF0000000000000000000000009A208A5900000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    SnapshotDataCache    REG_BINARY    534E41505041525401000000700000008EC7416A0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0\Interfaces

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0\Interfaces\{53f56307-b6bf-11d0-94f2-00a0c91efb8b}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0\Interfaces\{7fccc86c-228a-40ad-8a58-f590af7bfdce}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0\Properties

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0\Properties\{a45c254e-df1c-4efd-8020-67d146a850e0}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-00BN5A0&Rev_\000001D91CC3&0\Properties\{a45c254e-df1c-4efd-8020-67d146a850e0}\000E
    (Default)    REG_NONE    57004400430020005700440031003000200045005A00450058002D003000300042004E00350041003000200055005300420020004400650076006900630065000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0
    BusDeviceDesc    REG_SZ    WDC WD10 EZEX-60WN4A0 USB Device
    Capabilities    REG_DWORD    0x10
    ClassGuid    REG_SZ    {4d36e967-e325-11ce-bfc1-08002be10318}
    CompatibleIds    REG_MULTI_SZ    USBSTOR\Disk\0USBSTOR\RAW\0GenDisk
    DriverInfName    REG_SZ    disk.inf
    HardwareIds    REG_MULTI_SZ    USBSTOR\DiskWDC_WD10EZEX-60WN4A0________\0USBSTOR\DiskWDC_WD10EZEX-60WN4A0____\0USBSTOR\DiskWDC_WD10\0USBSTOR\WDC_WD10EZEX-60WN4A0_____\0WDC_WD10EZEX-60WN4A0_____\0USBSTOR\GenDisk\0GenDisk
    LastPresentDate    REG_BINARY    C2EB7F0AA883D601
    MatchingDeviceId    REG_SZ    GenDisk
    Present    REG_DWORD    0x0
    Duplicate    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0\Device

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0\Device\Partmgr
    Attributes    REG_DWORD    0x0
    DiskId    REG_SZ    {efbd6c19-ef7a-11ea-abb0-782bcb9a3a69}
    PartitionTableCache    REG_BINARY   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
    SnapshotDataCache    REG_BINARY    534E41505041525401000000700000008EC7416A0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0\Interfaces

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0\Interfaces\{53f56307-b6bf-11d0-94f2-00a0c91efb8b}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0\Interfaces\{7fccc86c-228a-40ad-8a58-f590af7bfdce}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0\Properties

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0\Properties\{a45c254e-df1c-4efd-8020-67d146a850e0}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceMigration\Devices\USBSTOR\Disk&Ven_WDC_WD10&Prod_EZEX-60WN4A0&Rev_\000001D91CC6&0\Properties\{a45c254e-df1c-4efd-8020-67d146a850e0}\000E
    (Default)    REG_NONE    57004400430020005700440031003000200045005A00450058002D003600300057004E00340041003000200055005300420020004400650076006900630065000000


 


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#11
RKinner
Posted 02 April 2021 - 09:27 AM

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No sign of the Seagate drive so it's no wonder Windows doesn't see it.  Either the drive is really sick or the adapter is no good.

 

If the adapter is working you may be able to recover some data with one of these:

 

https://recoverit.wo...y-software.html


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#12
geno368
Posted 02 April 2021 - 02:19 PM

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I use that adapter regularly so I'm pretty sure it's good...thanks for the help!  Kudos


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